In this week’s Omni Talk Retail Fast Five news roundup, sponsored by the A&M Consumer and Retail Group, Ownit AI, Avalara, Mirakl, and Ocampo Capital, Chris and Anne discuss: - Walmart discounting its Walmart+ membership by 50% for the holidays - The jaw dropping value of DoorDash and Lyft’s new partnership - OpenAI’s launch of ChatGPT Search - The Children’s Place’s decision to sell products via Shein - And closed with an examination of Starbucks CEO Brian Niccol’s recently unveiled plans to turnaround Starbucks There’s all that, plus Oregon Trail, Westminster Dog Show trading cards, and why Chris refuses to eat hot dogs ever again. Music by hooksounds.com

In the latest Fast Five Short sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI, and Ocampo Capital Chris Walton and Anne Mezzenga discuss how Simbe has successfully raised $50 million in its latest Series C funding round, signaling a strong interest in robotics within the retail sector. The company plans to use this new capital to expand its technological solutions and pursue strategic growth opportunities, which could reshape the future of grocery operations. As Simbe's aisle-skating bots gain traction in various U.S. grocery chains, the discussion shifts to the broader implications of this investment trend on retail technology. Speakers detail how retailers are increasingly reliant on these robots for inventory management, pricing accuracy, and operational efficiency, making them indispensable assets in stores. With insights from industry leaders and ongoing interest from other retailers, the conversation highlights a potential shift towards more extensive robotic integration in retail by 2025. Simbe’s recent $50 million funding round has ignited discussions around the evolving landscape of retail technology, particularly as it pertains to robotics in grocery stores. The funding, part of a Series C round led by Goldman Sachs, signifies a robust confidence in tech solutions that promise tangible returns. Simbe’s aisle-skating robots, now integrated into various U.S. grocery chains, are not only enhancing operational efficiency but are also becoming integral to store teams. The episode delves into the implications of this investment, exploring the broader trend of retailers increasingly adopting robotic solutions to improve inventory management, pricing accuracy, and overall customer experience. The hosts underscore the importance of this trend, suggesting that the industry is on the cusp of a significant transformation, with 2025 potentially marking a pivotal year for robotics in retail as the technology expands beyond grocery into other sectors. The conversation also touches upon the strategic partnerships that Simbe has developed with notable retailers such as Spartan Nash and Albertsons, which are indicative of a growing acceptance and reliance on advanced technology in everyday operations. This strategic growth not only expands Simbe's market presence but also reflects a shifting mindset among retailers who are eager to innovate and enhance their operational capabilities. The hosts share insights from their discussions with industry professionals, emphasizing that once retailers implement these robotic solutions, they quickly realize their value, leading to a reluctance to let them go. The episode is rich with anecdotes and insights that paint a picture of a retail environment primed for technological disruption, where robots are not just tools but valued members of the workforce. Takeaways: Simbe has raised $50 million in its Series C funding round led by Goldman Sachs. The funding will help Simbie expand its robotics technology into new product areas and global markets. Retailers are increasingly valuing the operational benefits of robotics, indicating a trend in retail technology. The consistent demand for robots in grocery stores suggests a promising future for automation in retail. Simbe's partnerships with various grocery chains showcase the growing acceptance of robotics in the sector. Experts predict that 2025 will be a significant year for the deployment of retail robots. Companies mentioned in this episode: Simbe Goldman Sachs Spartan Nash Shoprite Northeast Grocery Albertsons Market Street United Supermarkets Albertsons Market BJ's Wholesale Club Schnuck Markets For the full episode head here: https://youtu.be/xJqW3cfOfRM

In the latest Fast Five Short sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI, and Ocampo Capital Chris Walton and Anne Mezzenga discuss how Amazon is taking aggressive measures to compete with Shein and Temu by imposing strict price caps on its new low-cost storefront, with limits set at $8 for jewelry, $13 for guitars, and astonishingly low prices for larger items like sofas. This strategic move aims to reclaim market share as these competitors have been encroaching on Amazon's e-commerce dominance. The discussion delves into whether Amazon can effectively win this pricing war, given the entrenched loyalty consumers have towards Shein and Temu. Both speakers explore the implications of Amazon's strategy, particularly regarding its ability to leverage its existing relationships with manufacturers in China. The episode highlights the challenges Amazon faces in adapting to a new e-commerce model while also addressing consumer preferences and brand perceptions among younger shoppers. Amazon's strategic pivot in the e-commerce landscape has set the stage for a fierce pricing battle with emerging competitors like Shein and Temu. The company's move to impose strict price caps on products in a new low-cost storefront signifies a response to the growing market share of these rivals, particularly among younger consumers. The podcast details specific price limits that Amazon has set, such as $8 for jewelry and $20 for sofas—a move that raises eyebrows about the feasibility of such pricing for quality goods. This aggressive strategy aims not only to reclaim market dominance but also to appeal to a demographic increasingly drawn to low-cost alternatives. The discussion delves into the implications of this pricing war, questioning whether Amazon can successfully penetrate a market where competitors have already established strong consumer loyalty. The conversation shifts towards the dynamics of Amazon's fulfillment strategies, revealing plans for direct shipping from Guangdong, China, which could streamline operations but also raises questions about quality control and consumer trust. As the hosts analyze the potential outcomes of this pricing war, they emphasize the importance of user experience and brand reputation in e-commerce. While Amazon has a well-known reputation for low prices, the podcast highlights the challenges it faces in replicating the engaging shopping experiences provided by platforms like Temu, known for their unique gamification strategies. The hosts ponder whether Amazon can adapt to this new market reality or if it risks losing its longstanding status as the go-to online retailer. Takeaways: Amazon is significantly lowering price caps on products to compete with Shein and Temu. The aggressive pricing strategy includes limits such as $20 for sofas and $8 for jewelry. Amazon plans to directly ship orders to US customers from Guangdong, China to reduce costs. Experts believe Amazon is facing challenges to regain market share lost to Temu and Shein. Despite aggressive pricing, Amazon may struggle to change entrenched consumer habits favoring competitors. The user experience and seller ratings on Amazon will play crucial roles in this pricing war. Companies mentioned in this episode: Amazon Shein Temu For the full episode head here: https://youtu.be/xJqW3cfOfRM

In the latest Fast Five Short, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI, and Ocampo Capital, Chris Walton and Anne Mezzenga discuss how Wayfair has introduced a new paid loyalty program, costing $29 per year, which offers members 5% back in rewards on purchases, early access to sales, and free shipping on all orders. The discussion explores the value of this subscription model in the context of growing consumer subscription fatigue and the reality that many customers may not frequently exceed the free shipping threshold of $35. Anne expresses skepticism about the program's effectiveness, arguing that most items purchased from Wayfair are likely to be above that threshold anyway, making the subscription less appealing. Meanwhile, Chris defends the program, suggesting it targets customers who would benefit from the loyalty incentives. The conversation also touches on broader themes of consumer behavior and the competitive landscape of e-commerce, including comparisons to other services like Walmart+. Wayfair has introduced a new paid loyalty program that aims to enhance customer retention across its various brands, including Wayfair, All Modern, Birch Lane, Joss and Main, and Paragould. Priced at $29 per year, the program offers rewards that never expire as long as the subscription remains active, alongside perks like 5% back on purchases, early access to sales, and free shipping on orders of any size. The hosts dive into the implications of this program, with the conversation revealing contrasting opinions on its potential value to consumers. While Anne expresses skepticism, arguing that many shoppers may not benefit from the rewards enough to justify the cost, Chris believes the program is a strategic move that could resonate with customers who frequently shop at Wayfair but might not reach the free shipping threshold. As they explore the psychology behind loyalty programs, they touch on broader themes of consumer behavior, subscription fatigue, and the competitive landscape of e-commerce. The discussion reflects a nuanced understanding of retail dynamics, particularly how brands like Wayfair are adapting to changing consumer preferences in an increasingly subscription-driven market. Takeaways: Wayfair's new paid loyalty program costs $29 per year and offers a 5% rewards back on purchases. The program includes free shipping on all orders and early access to major sales events. Some consumers may find value in the loyalty program if they often miss the free shipping threshold. Wayfair's management aims to address subscription fatigue by offering a lower-cost alternative to competitors like Amazon. The podcast hosts discuss the practicality of the program, considering shopping habits and purchasing frequency. Overall, the episode highlights differing perspectives on the value of the new subscription service. Companies mentioned in this episode: Wayfair All Modern Birch Lane Joss and Main Walmart Amazon Target Paramount For the full episode head here: https://youtu.be/xJqW3cfOfRM

In this Fast Five Short sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI, and Ocampo Capital Chris Walton and Anne Mezzenga discuss how Walmart's innovative marketing campaign features parodies of popular TV series like Yellowstone and Bridgerton, sparking excitement and humor among listeners. The hosts discuss their anticipation for these parodies and the creative angles Walmart might take. The conversation shifts to a unique offering from Walmart—a tiny house priced at $15,900—which leads to a playful exchange about what names they would give such a dwelling. As the discussion unfolds, Chris shares a humorous highlight from his high school basketball career, showcasing the lighthearted banter between the speakers. This episode blends entertainment and nostalgia while exploring the intersection of pop culture and consumerism. The podcast kicks off with a lively discussion about Walmart's innovative marketing campaign, which parodies popular television series like 'Yellowstone' and 'Bridgerton' to promote their Black Friday deals. Anne prompts Chris to share which parody they are most excited about. The anticipation builds as they dive into the details of these creative takes, with Chris particularly eager about the 'Bridgerton' parody, hinting at the potential for a humorous and engaging representation of the beloved series. As the conversation flows, they explore the implications of such marketing strategies in today's consumer landscape, considering how humor and relatability can enhance brand connection with customers. Transitioning from parodies to product offerings, the discussion shifts to Walmart's new venture into real estate with a tiny house priced at $15,900. Chris describes the compact, expandable prefab house, discussing its logistics and the necessity of a forklift for delivery. This revelation sparks a light-hearted exchange about personal space and retreat, with Anne and Chris playfully proposing names for the tiny house. Anne suggests 'Alone Time,' reflecting a desire for solitude, while Chris envisions a more glamorous title. This portion of the podcast highlights the intersection of lifestyle and consumer goods, emphasizing the growing trend of minimalism and the appeal of tiny living in modern society. The episode culminates with an engaging conversation about a new app called Film Room, developed by Dick Sporting Goods. This app utilizes AI to help coaches analyze footage from youth basketball and volleyball games. Anne prompts Chris to reminisce about their own athletic highlights, leading to a humorous recounting of a pivotal moment from their high school basketball career. Chris's modest reflection on shooting technical free throws brings an element of nostalgia and humor, showcasing the relatable ups and downs of youth sports. The dialogue wraps up with a thoughtful commentary on the role of technology in sports and its potential impact on young athletes, leaving listeners with a sense of camaraderie and inspiration. Through a blend of humor, personal anecdotes, and insightful commentary, the podcast offers a vibrant exploration of contemporary marketing, lifestyle trends, and the evolving landscape of youth sports coaching. Walmart Dick's Sporting Goods For the full episode head here: https://youtu.be/xJqW3cfOfRM

In this Fast Five Short sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI, and Ocampo Capital Chris Walton and Anne Mezzenga discuss how Marks and Spencer is pioneering the introduction of self checkouts in fitting rooms across its clothing stores, aiming to enhance the shopping experience by reducing the need for customers to queue multiple times. This initiative is set to roll out in about 100 stores by early 2028, with each changing room area expected to feature at least one self checkout. The strategy also addresses concerns about shoplifting by having staff oversee the changing rooms, ensuring customers don't leave without paying. The discussion delves into the potential challenges and innovations that come with this model, including the handling of security tags and the integration of RFID technology. As the retail landscape evolves, this move could inspire other apparel retailers to explore similar solutions, ultimately transforming the fitting room experience for consumers. Marks and Spencer's initiative to install self checkouts in fitting rooms represents a transformative approach to modern retailing, aiming to enhance both customer convenience and operational efficiency. This strategic move is not just about technological innovation; it reflects a deeper understanding of consumer behavior and the growing demand for streamlined shopping experiences. Anne outlines the specifics of the rollout, which includes the introduction of checkouts in 180 clothing stores, with the intent to roll out to 100 locations by 2028. This timeline, however, raises eyebrows as Chris questions whether such a long lead time indicates a lack of readiness for the challenges that lie ahead, including the complexities of handling security measures like tag removal and payment processing within fitting rooms. The conversation dives into the broader implications of this technology, particularly in relation to theft prevention and the overall shopping experience. Chris highlights the potential advantages of using RFID technology to monitor inventory movement more effectively, suggesting that controlled entry points could significantly reduce instances of shoplifting. The discussion also touches on the evolving role of store associates in this new checkout paradigm, emphasizing the importance of having staff present to facilitate transactions and ensure customer satisfaction. As Anne shares insights from their experiences with similar technologies in other retail environments, it becomes clear that while challenges remain, the potential benefits of self checkouts could ultimately lead to a more efficient and enjoyable shopping experience for consumers. As the conversation comes to a close, the hosts express excitement about the future of shopping technology and the potential for further innovations that can enhance the consumer experience. They acknowledge that while Marks and Spencer's approach is a significant step forward, the retail industry as a whole must embrace experimentation and adaptability to remain relevant in a rapidly changing landscape. This episode serves as a thought-provoking exploration of the intersection between technology and retail, providing valuable insights into the future of shopping. For the full episode head here: https://youtu.be/xJqW3cfOfRM

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI, and Ocampo Capital Chris Walton and Anne Mezzenga discuss how 7-Eleven is set to open over 600 new stores by 2027, featuring a contemporary design focused on food offerings and customer experience. These new "standard" stores will build on the learnings from their previous Evolution store concept, introducing expanded food and beverage selections, in-store seating, and electric vehicle charging stations. The discussion delves into the implications of this shift for the convenience store and quick-service restaurant (QSR) industries, highlighting the importance of adapting to changing consumer demands. The hosts reflect on their experiences at an Evolution store, noting how 7-Eleven is investing significantly in infrastructure to enhance customer convenience, including mobile checkout options. As they explore the potential impact of these developments, the conversation underscores the need for both industries to stay vigilant and responsive to evolving market trends. A seismic shift is underway in the convenience store landscape, exemplified by 7-Eleven's bold plan to open over 600 new stores in North America by 2027. This initiative introduces a new prototype known as the 'new standard stores,' which emphasizes a contemporary design and an extensive range of food and beverage offerings. The hosts of the podcast delve into the significance of this development, noting that it marks a departure from traditional convenience store models that have historically focused on quick snacks and fuel sales. Instead, 7-Eleven is positioning itself as a serious player in the food service sector, with features designed to enhance the customer experience, such as in-store seating and electric vehicle charging stations. The discussion also explores the implications of this strategy for the convenience store and QSR industries at large. By taking lessons from its previous Evolution store concept, 7-Eleven demonstrates a commitment to learning and adapting in response to consumer demands. The hosts highlight the potential for these new stores to attract repeat customers, not just for quick purchases but for a more engaging shopping experience. As convenience stores increasingly compete with QSRs for consumer attention, the podcast raises critical questions about the future of retail and the need for innovation to remain relevant in a fast-evolving market. The insights shared by the hosts emphasize the importance of investment in infrastructure and technology, particularly in relation to food offerings and customer service enhancements. With 7-Eleven's focus on kitchen build-outs and mobile checkout options, the conversation suggests that convenience stores are redefining their roles within the community. This episode encourages listeners to consider how such changes might influence their shopping habits and the competitive dynamics between convenience stores and fast-casual dining options. Ultimately, the episode paints a picture of a retail landscape that is rapidly evolving and invites its audience to pay close attention to the developments ahead. For the full episode head here: https://youtu.be/xJqW3cfOfRM

In this week’s Omni Talk Retail Fast Five news roundup, sponsored by the A&M Consumer and Retail Group, Ownit AI, Avalara, Mirakl, and Ocampo Capital, Chris and Anne discuss: - Amazon setting aggressive price targets for its rival online store to Temu and Shein - 7-Eleven’s “New Standard” format which it plans open across 600 new stores - Simbe’s $50 million Series C funding round led by Goldman Sachs Alternatives - Wayfair’s new paid subscription loyalty program - And closed with a discussion inspired by Marks & Spencer around the now, next, and future of self-checkout within the fitting room There’s all that, plus Doug Tiffan from AWS stops by for 5 Insightful Minutes about AI investments in the fashion & apparel space, along with pre-fab housing, waltzing, and basketball stories from when Chris was a strapping young lad. Music by hooksounds.com

In this 5 Insightful Minutes interview from Omni Talk Retail, Doug Tiffan, Head of Solution Strategy for Fashion and Apparel at Amazon Web Services (AWS), discusses AI and cloud technology’s impact on fashion retail. He provides insights into personalization, data strategies, and the importance of long-term AI planning for retailers to stay competitive. Key moments include: 0:18 – Trends in fashion retail: Changing consumer expectations and the need for seamless experiences across channels. 1:25 – Leveraging AI for personalization: Tailored product recommendations and targeted marketing strategies. 2:53 – AI-powered product search and discovery: Enhancing user experience with visual and natural language search capabilities. 3:32 – AI in customer service: 24-hour chatbots and personal stylists for real-time assistance. 4:30 – Building a future-ready data strategy: AWS’s advice for long-term AI planning and retailer success. #fashionretail #aws #retailtechnology #aiinretail #cloudcomputing #ecommerce #digitalengagement #retailtrends #customerexperience Music by hooksounds Sponsored Content

In this Omni Talk Retail podcast episode, Chris Walton and Anne Mezzenga talk with Troy Siwek, GM and Partner at GreyOrange, to discuss how RFID technology is transforming retail. Key topics covered include: 0:08 – Opening: Discussing RFID’s impact on retail and the recent H&M store experience. 0:28 – Introducing Troy Siwek, GM and Partner at GreyOrange, and his background in retail and technology. 1:15 – Troy’s preparation for the podcast, background in Omnichannel and retail tech, and transition to GreyOrange. 4:29 – Overview of GreyOrange: From supply chain automation to advanced in-store AI applications. 5:52 – How supply chain automation and AI intersect in retail innovation. 7:47 – gStore and AI in action: Real-world examples of automation in fulfillment and in-store operations. 8:45 – Moving from handheld to overhead RFID and the value of real-time inventory tracking. 9:42 – The benefits of RFID: Real-time inventory visibility, replenishment from the backroom, and increased conversion rates. 10:50 – How overhead RFID technology enables constant cycle counts, improving inventory accuracy. 12:29 – Enhanced customer experience: How RFID powers smart mirrors and interactive fitting rooms. 15:06 – Introduction to gStore and how it serves as an operational platform for retailers. 16:16 – RFID as an entry point for retail digital transformation, and how gStore integrates various in-store tasks. 18:59 – Why some retailers are investing in RFID and digital transformation now, especially with omnichannel demands. 20:58 – Use cases in merchandising: Compliance checks, inventory tracking, and heat mapping with G Store. 22:19 – How RFID technology supports product location in stores and enhances in-store experience. 24:03 – Scaling gStore: Considerations for store-to-store variations in RFID technology implementation. 27:13 – Challenges with scaling RFID and the importance of piloting across different store formats. 28:28 – Looking ahead: The future of RFID and other sensing technologies in retail, including the potential of single-platform analytics. 30:52 – The evolving consumer experience: How precise item location impacts omni-channel retail. 32:00 – Final thoughts: The role of real-time data and predictive insights in shaping modern retail. Music by hooksounds.com #rfidtechnology #retailautomation #inventorymanagement #retailinnovation #RetailPodcast #supplychain Sponsored Content

In this episode of the Omni Talk Ask An Expert series, Beachwaver CEO Sarah Potempa and Firework’s VP of Strategic Accounts Kristi Vannatter reveal how Beachwaver uses live video commerce to enhance customer engagement and drive sales. They discuss Beachwaver’s journey from QVC to Target, building a dedicated fan base, and using video to bridge online and in-store experiences. Key moments: 0:13 – Introduction to the Beachwaver and Firework Front Porch Series and upcoming presence at NRF 2025. 1:01 – Beachwaver’s journey from social media to Target’s shelves and the role of live video in driving product sales. 7:06 – Firework’s video commerce capabilities, including interactive video, live streaming, and personalized AI assistance. 16:48 – Strategies for creating engaging live video content and using brand ambassadors to build community. 24:40 – Sarah’s future vision: bringing video commerce into stores and using AI to support omnichannel customer experience. Perfect for retail professionals, this conversation explores the latest trends in social and video commerce, AI for customer experience, and omnichannel strategies to create a connected brand community. #beachwaver #videocommerce #retailinnovation #omnichannel #liveshopping #ecommerce #retailtechnology #beautyindustry Music by hooksounds.com *Sponsored Content*

In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI and Ocampo Capital Chris Walton, Anne Mezzenga, and guest hosts from the Alvarez & Marsal Consumer and Retail Group Lakshman Lakshmanan and Chris Creyts discuss: Amazon's latest venture into the grocery sector is a new small format store called Amazon Grocery, launched in downtown Chicago. This store, featuring around 3,500 products, aims to provide convenience for customers looking to make quick grocery trips while also offering national grocery brands that Whole Foods does not carry. The hosts discuss the perplexing nature of Amazon's grocery strategy, questioning whether this new concept adds clarity or just complicates the existing landscape of Amazon's grocery offerings. They explore the potential implications of co-locating Amazon Grocery with Whole Foods and debate whether this experiment could ultimately lead to the erosion of the Whole Foods brand. The conversation reveals contrasting perspectives on the effectiveness of this approach, highlighting skepticism about its long-term viability and the challenges Amazon faces in the competitive grocery market. Amazon is venturing into a new grocery store format with its recent launch of a small-format grocery store in downtown Chicago, dubbed 'Amazon Grocery.' This store spans 3,800 square feet and is strategically located within a building that also houses a Whole Foods. The concept features around 3,500 products, focusing on quick grocery runs and essentials that complement the offerings at Whole Foods. The podcast delves into the implications of this new venture, questioning Amazon's overarching grocery strategy and how this new store fits into their existing ecosystem. The discussion highlights the challenges of co-locating a grocery store with Whole Foods, raising concerns about potential cannibalization of sales and the complexities of offering national brands alongside Whole Foods' private labels. The participants express skepticism about whether this new concept can effectively serve its target demographic—a younger, urban clientele seeking convenience and variety—without diluting the brand identity of both Amazon Grocery and Whole Foods. Takeaways: Amazon is experimenting with a new grocery store format in downtown Chicago, called Amazon Grocery. This new store concept is a small format with around 3,500 products, focusing on convenience. The strategic placement next to Whole Foods raises questions about competition and customer behavior. Experts debate whether this format will succeed or if it complicates Amazon's grocery strategy. Many see this as an experiment to integrate national brands alongside Whole Foods offerings. There's skepticism about the long-term viability of the Amazon Grocery concept in the market. Companies mentioned in this episode: Amazon Whole Foods Amazon Fresh Amazon Go 711 Sprouts Kroger Target Walmart Safeway Albertsons For the full episode head here: https://youtu.be/k5dEe64NBUE

In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI and Ocampo Capital Chris Walton, Anne Mezzenga, and guest hosts from the Alvarez & Marsal Consumer and Retail Group Lakshman Lakshmanan and Chris Creyts discuss: This podcast episode dives into the intersection of retail and entertainment, focusing on horror movies set in retail environments, with Chris Creyts leading the discussion. Anne shares her pick, "Bad Santa," and provides an intriguing behind-the-scenes fact about Billy Bob Thornton's performance. The conversation then shifts to a lighter topic as they explore food preferences in space, with Anne advocating for Quest Protein chips and Lakshman championing Doritos. Halloween candy rankings stir up some debate, especially when Lakshman's surprising choice of Hershey's Kisses takes center stage. The episode concludes with a humorous critique of LinkedIn posts, highlighting the oddities of office-themed memes that have no place in a professional networking space, showcasing the group's shared frustrations with social media content. Takeaways: Chris Creyts and Anne discussed their favorite movies filmed in retail settings, with Anne choosing 'Bad Santa'. Anne shared an interesting fact about 'Bad Santa' that Billy Bob Thornton was actually drunk during filming. Doritos recently made headlines with their first ad filmed in space, featuring crunching sounds from astronauts. Lakshman posed the question of what food would be taken into space, leading to a discussion on chips. Anne recommended Quest Protein chips as a nutritious alternative to Doritos, claiming they taste similar. The podcast delved into Halloween candy preferences, revealing that Hershey's Kisses ranked surprisingly high for one participant. Companies mentioned in this episode: Doritos Quest For the full episode head here: https://youtu.be/k5dEe64NBUE

In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI and Ocampo Capital Chris Walton, Anne Mezzenga, and guest hosts from the Alvarez & Marsal Consumer and Retail Group Lakshman Lakshmanan and Chris Creyts discuss: Bed, Bath and Beyond is exploring a new strategy by partnering with Kirkland's to launch smaller format stores, potentially reviving the brand after its struggles. The collaboration includes financial backing and a revenue-sharing agreement, raising questions about the effectiveness of this smaller incarnation in a competitive retail landscape. As the discussion unfolds, the speakers analyze the implications of this approach, considering whether the market truly needs a reimagined Bed, Bath and Beyond. They delve into the challenges the brand faces, including consumer preferences and the crowded retail environment, while highlighting the importance of location and operational efficiency. Ultimately, the conversation reveals a mix of skepticism and cautious optimism regarding the future of Bed, Bath and Beyond's new venture. A strategic partnership is on the horizon as Kirkland's Home and Beyond collaborates with Beyond to pilot the opening of small format Bed, Bath and Beyond stores. This initiative aims to create a more accessible shopping experience, condensing the usual time commitment for consumers into a quick visit to these charming, compact locations. The collaboration is marked by Beyond's investment of $17 million in debt financing to Kirkland's, suggesting a serious commitment to revamping the Bed, Bath and Beyond brand. Under the terms of their partnership, Beyond stands to gain a share of Kirkland's revenue, with fees tied to retail and e-commerce sales, which indicates a focus on integrating their operations effectively to maximize revenue potential. The podcast delves deeply into the implications of this partnership, discussing whether a smaller version of Bed, Bath and Beyond can successfully carve out a niche in an already crowded market. Speakers analyze the strategic rationale behind Beyond's push into the brick-and-mortar space again after previously declaring they would not open physical stores. The dialogue reveals a mix of skepticism and cautious optimism about the potential for these small locations to thrive, especially considering the changing landscape of retail, where e-commerce dominance has shifted consumer behavior significantly. The episode invites listeners to ponder the viability of such a venture and the lessons learned from Bed, Bath and Beyond’s previous struggles. Takeaways: Bed, Bath and Beyond is partnering with Kirkland's to open smaller format stores, potentially revitalizing the brand. This new strategy may focus on home improvement and decor, targeting a niche market. The partnership involves financial backing, with Beyond providing $17 million to Kirkland's for expansion. Experts express skepticism about whether a smaller Bed, Bath and Beyond will succeed in a competitive market. The new stores aim to capitalize on existing brand recognition while testing a new retail format. Concerns remain about whether customers will choose these stores over established competitors like Amazon. Companies mentioned in this episode: Bed Bath and Beyond Kirkland's Home Depot Zulily Overstock Container Store For the full episode head here: https://youtu.be/k5dEe64NBUE

In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI and Ocampo Capital Chris Walton, Anne Mezzenga, and guest hosts from the Alvarez & Marsal Consumer and Retail Group Lakshman Lakshmanan and Chris Creyts discuss: Chick-fil-A is set to launch its own entertainment app on November 18th, featuring original animated shows, scripted podcasts, games, recipes, and cooking tutorials aimed at families. The hosts discuss the implications of this move, exploring whether Chick-fil-A can successfully engage the next generation of consumers through digital content. While some express enthusiasm for the brand's innovative approach, others raise concerns about competing in a crowded digital landscape against platforms like TikTok and YouTube. The conversation delves into the potential benefits of increased customer engagement and restaurant traffic, highlighting how this strategy might enhance the brand's connection with younger audiences. Ultimately, the hosts debate the merits of this initiative and whether it could position Chick-fil-A ahead of its competitors in a rapidly evolving retail environment. Chick-fil-A is set to launch its own family-friendly entertainment app, a significant pivot for the fast-food giant that is traditionally known for its chicken sandwiches rather than content creation. The new app, scheduled for release on November 18th, will feature original animated shows, scripted podcasts, games, recipes, and ebooks, all tailored for families. Key highlights of this initiative include the debut of the animated series "Legends of Evergreen Hills," which follows the adventures of protagonist Sam in a fantasy realm, as well as a scripted podcast titled "Hidden Island," centered around a family marooned on a deserted island. This move is seen as a strategy to adapt to changing consumer behavior, particularly as families increasingly seek entertainment options that can be accessed during dining experiences or at home. The discussion among the podcast hosts delves into the implications of this venture, questioning whether Chick-fil-A can effectively engage its audience in a highly competitive digital landscape dominated by platforms like TikTok and YouTube. A critical aspect of the conversation examines the potential impact of the app on customer engagement. The hosts speculate that by integrating entertainment into the dining experience, Chick-fil-A could enhance customer retention and increase the time families spend in their restaurants. This strategy is particularly relevant as many fast-food chains are moving away from play areas and traditional family dining experiences. The hosts draw parallels with Procter & Gamble's historical foray into branded content, pondering whether Chick-fil-A can emulate this success by connecting with younger generations through digital media. The podcast suggests that while the concept is intriguing, its success will largely depend on the execution and the ability to create compelling content that resonates with the target audience without feeling overly commercial. Takeaways: Chick Fil A is launching an entertainment app focused on family-friendly programming and content. The app will feature original animated shows, podcasts, games, and cooking tutorials for kids. Experts debate whether Chick Fil A can successfully compete against existing entertainment platforms like TikTok. The initiative reflects a shift in family dining experiences, moving to digital engagement. There are concerns about the heavy investment required to produce content for the new app. Some believe Chick Fil A should integrate this content into their existing app instead. For the full episode head here: https://youtu.be/k5dEe64NBUE

In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI and Ocampo Capital Chris Walton, Anne Mezzenga, and guest hosts from the Alvarez & Marsal Consumer and Retail Group Lakshman Lakshmanan and Chris Creyts discuss: Buy Buy Baby is set to close all of its physical stores less than a year after its launch, transitioning to an online-only model. This decision comes amid a challenging retail landscape for baby products, characterized by declining birth rates and fierce competition from major retailers like Amazon, Target, and Walmart. The podcast features insights from Chris Walton, Anne Mezzenga, and guests Lakshman Lakshmanan and Chris Creyts, who discuss the implications of Buy Buy Baby's shift and whether a successful baby business can thrive without a physical presence. They explore how influencers have changed consumer behaviors and the commoditization of baby products, making it harder for standalone brands to compete. Ultimately, the conversation raises concerns about the viability of the baby retail market and suggests potential strategies for adapting to these challenges. Takeaways: Buy Buy Baby is transitioning to an online-only model, closing all physical stores by year-end. The closure reflects the challenges physical retailers face in the saturated baby market. Influencers and social media are now primary sources of product information for new parents. The declining birth rates present significant challenges for businesses in the baby product sector. Retail experts suggest that partnerships with established retailers could provide strategic benefits for Buy Buy Baby. The market is dominated by major players like Amazon, Target, and Walmart, leaving little room for smaller competitors. Companies mentioned in this episode: Buy Buy Baby Dream On Me Amazon Target Walmart Kohl's Babies R Us Gymboree Carter's Once Upon a Child Container Store Kirkland's Ikea For the full episode head here: https://youtu.be/k5dEe64NBUE

In this Fast Five Short, Anne and Chris are joined by A&M CRG's Lakshman Lakshmanan and Chris Creyts to discuss how Walmart has launched a same-day prescription delivery service, aiming to reach 49 states and cover over 86% of U.S. households by the end of January. This innovative move allows customers to combine their grocery and medication orders, creating convenience for Walmart Plus members. The podcast discusses the potential impact of this service on traditional pharmacies like CVS and Walgreens, which currently hold significant market share. As Walmart expands its pharmacy offerings, experts highlight the competitive landscape, noting that both Walmart and Amazon are vying for a larger share of the prescription market. The conversation emphasizes Walmart's strategic response to customer demand and the implications for the future of pharmacy retail. Walmart's recent announcement of a same-day prescription delivery service marks a significant shift in the retail pharmacy landscape. Starting with the ability to deliver prescriptions in as little as 30 minutes, this service is set to be available across 49 states and aims to cover more than 86% of U.S. households by the end of January. Walmart's strategy allows customers to combine their grocery and medication orders, particularly benefiting Walmart Plus members who will enjoy this service for free. This initiative not only positions Walmart as a competitive player in the pharmacy market but also highlights the growing demand for convenience in healthcare delivery. The discussion delves into the implications for traditional pharmacy giants like Walgreens and CVS, who currently dominate the market with significant shares. While Walmart holds only 5% of the prescription market, the speakers analyze how this move could potentially erode that dominance, especially considering that 90% of households live within 10 miles of a Walmart pharmacy. The conversation uncovers concerns about the future of these established pharmacies as they face increasing pressure from not only Walmart but also Amazon, which is expanding its pharmacy services. As the episode progresses, the speakers emphasize the importance of understanding customer needs. Walmart's decision to implement this service was driven by feedback from customers who expressed a desire for integrated grocery and prescription delivery. This customer-centric approach is contrasted with the reactive strategies of other retailers that often focus on what competitors are doing rather than what consumers want. The insights shared in this episode underline the evolving dynamics of retail pharmacy, highlighting the need for innovation and adaptability in an increasingly competitive market. Takeaways: Walmart's new same day prescription delivery service aims to reach 90% of US households within weeks. The move poses a competitive threat to CVS and Walgreens, who dominate the pharmacy market. Walmart's pharmacy market share is currently low, indicating significant growth potential for the company. Customers can now combine grocery and prescription deliveries, enhancing Walmart Plus membership value. Amazon is also expanding its pharmacy services, increasing competition in the prescription delivery market. Walmart's focus on customer feedback led to the launch of sought-after delivery options for prescriptions. Companies mentioned in this episode: Walmart CVS Walgreens Amazon Target For the full episode sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI, and Ocampo Capital head here: https://youtu.be/k5dEe64NBUEhttps://youtu.be/XlWTHMPWRDU

In this week’s Omni Talk Retail Fast Five news roundup, sponsored by the A&M Consumer and Retail Group, Ownit AI, Avalara, Mirakl, and Ocampo Capital, A&M’s Lakshman Lakshmanan and Chris Creyts, joined Chris and Anne to discuss: - The wide-ranging significance of Walmart offering same-day prescription delivery and making it free for Walmart+ members - Amazon’s new “Amazon Grocery” store in Chicago and how it fits into Amazon’s growing ever more confusing grocery strategy - If U.S. consumers really need a new, smaller incarnation of a Bed Bath & Beyond store - BuyBuy Baby shuttering all its stores and whether going it alone via online is a good long-term solution - And closed with an examination of why in the world Chick-fil-A would launch a new entertainment app There’s all that, plus we rank Halloween candy, discuss which food we would most like to bring with us into space, and pay homage to the LinkedIn Lunatics subreddit! P.S. Join us at Manifest: The Future of Supply Chain & Logistics conference in February where 300+ thought leaders will share their insights in over 130 engaging sessions! View the just announced agenda & SAVE $200 on the current registration rate ($800 off the on-site rate!) by visiting ManifestVegas.com/SaveWithOmniTalk. P.P.S. Be sure to check out all our other podcasts from the past week here, too: https://omnitalk.blog/category/podcast/ P.P.P.S. Also be sure to check out our podcast rankings on Apple Podcasts and on Feedspot Music by hooksounds.com

Grabango has officially shut down, marking a significant moment for the future of fixed-position camera-based automated checkout systems. The podcast discusses the implications of this closure, particularly in light of the fact that Grabango's technology, which was aimed at offering a checkout-free shopping experience, struggled to gain traction despite its innovative approach. Speakers analyze how the perceived value of simply walking out of a store without checking out may not be enough for consumers to choose such technologies over more established solutions. They also emphasize a shift in retail technology investments towards more cost-effective options like in-store robotics, which could lead to a decline in interest for just walk-out systems. As the conversation unfolds, they reflect on recent trends in the industry, including Amazon's own setbacks with similar technologies, suggesting a broader reevaluation of the automated checkout landscape. Takeaways: Grabango has permanently ceased operations, highlighting challenges in automated checkout technology. The shutdown of Grabango raises questions about the viability of camera-based checkout systems. Retailers may prioritize lower-cost solutions like robotics instead of complex camera systems. The trend towards in-store robotics is expected to intensify following Grabango's exit from the market. Amazon's criticisms of its own just walk out tech suggest a broader industry reevaluation. Retailers are focusing on technologies that directly impact their core business and profitability. Companies mentioned in this episode: Grabango Aldi Amazon Instacart Sam's Club Thanks to the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI, and Ocampo Capital for making this episode possible For the full episode head here: https://youtu.be/T_30gGTzlZ4

Thanks to the  A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI, and Ocampo Capital for making this episode possible For the full episode head here: https://youtu.be/T_30gGTzlZ4

In this Fast Five Short we discuss how JD Sports has recently launched a new pre-owned shoe shopping platform called Rejd, aiming to provide consumers with significant discounts on gently used footwear. This initiative positions JD Sports uniquely in the aftermarket space as one of the few retail-owned platforms, rather than being brand-led. While the concept has potential, concerns arise about profitability, as similar resale platforms have struggled to maintain sustainable business models. The discussion highlights the challenges of managing inventory and logistics in the resale market, questioning how JD Sports can ensure financial success in this competitive landscape. Ultimately, the hosts recognize JD Sports' innovative approaches and their growing presence in the U.S. retail market, suggesting that they are a brand to watch as they navigate this evolving space. The launch of Rejd by JD Sports signifies a transformative step toward sustainable retail, providing consumers with an opportunity to buy pre-owned shoes at attractive prices. This initiative distinguishes JD Sports from other retailers, as it is one of the few to embrace an aftermarket platform not directly tied to a specific sneaker brand. Through Rejd, JD Sports aims to offer a wide variety of footwear options, ranging from casual sandals to high-performance shoes, ensuring that they cater to diverse consumer needs. Each product undergoes a thorough inspection and cleaning process, along with a grading system that informs buyers about the shoe's condition, enhancing the shopping experience and building trust in the quality of pre-owned items. The discussion explores both the excitement and the apprehensions surrounding JD Sports' new venture. Speaker B shares insights on the potential advantages, particularly JD's access to data from original shoe purchases, which could streamline the resale process and reduce waste by reintroducing products into the market. However, the conversation also addresses the precarious nature of profitability in the resale sector, citing challenges faced by platforms like ThredUp and Depop. The speakers delve into the economics of inventory management, questioning whether JD Sports can maintain a profitable balance while holding stock and managing returns. This tension reflects broader issues within the resale industry, as companies grapple with the implications of sustainability versus financial viability. As the episode unfolds, it becomes evident that JD Sports is not just testing the waters; they are making bold moves in the retail space. The speakers acknowledge the need for JD to remain operationally vigilant as they innovate and expand their offerings. With a proactive leadership team and a commitment to exploring new retail strategies, JD Sports stands at the forefront of potential change in the footwear market. Their willingness to experiment with new concepts like Rejd could position them as leaders in a sector that demands creativity and adaptability, fostering a retail environment that embraces both sustainability and profitability. Takeaways: JD Sports launched Rejd, a platform for pre-owned shoes at discounted prices. Rejd stands out as a retailer-owned resale platform, unlike typical sneaker brand outlets. All shoes on Rejd undergo inspection and cleaning, ensuring quality for buyers. There's concern about profitability for JD Sports' Rejd amidst struggles in resale markets. The model involves managing returned products, raising questions about long-term financial viability. JD Sports is taking innovative approaches in retail, aiming to differentiate itself in the market. Companies mentioned in this episode: JD Sports Nike New Balance thredup Depop Realreal Arrive Recommerce Thanks to the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI, and Ocampo Capital for making this episode possible For the full episode head here: https://youtu.be/T_30gGTzlZ4

In this Fast Five Short we discuss Google Shopping has announced significant changes aimed at enhancing the online shopping experience through the integration of AI and more personalized features. The new updates include AI-generated briefs that help consumers make informed decisions when searching for products, like winter jackets suitable for specific climates. Additionally, the platform will offer dynamic filters for better product selection and a personalized deals page that simplifies deal discovery. The discussion highlights how these changes may alter consumer behavior by improving the search process and enabling more effective product discovery compared to traditional methods. The hosts also explore the implications for retailers, emphasizing the necessity of adapting to these evolving search dynamics to maintain competitiveness in the market. The recent updates to Google Shopping reflect a significant shift in how consumers will approach online shopping. With the integration of AI technology, the platform now offers personalized shopping experiences that cater to individual needs. For instance, if a user searches for a 'men's winter jacket for Seattle,' Google's new features will provide an AI-generated brief highlighting critical considerations for purchasing based on the local climate. This contextual information enhances the shopping process, as it not only presents product options but also informs consumers about what to look for in their purchases. The episode intricately discusses how these changes will not only improve user experience but also redefine the competitive landscape of e-commerce. As the conversation unfolds, the hosts dive into the mechanics behind these new features, including organized product categories and dynamic filters. These tools empower consumers to refine their searches based on specific preferences such as size and availability, transforming the way they navigate the online shopping experience. The introduction of a dedicated deals page is another exciting addition, allowing users to browse personalized offers that can influence their buying behavior. The episode emphasizes the importance of these innovations for retailers, urging them to adapt their online strategies to meet the new expectations set by these advancements. Toward the end of the discussion, the hosts tackle the relationship between Google Shopping and Google Lens, comparing the potential impacts of both features. While Google Lens has been heralded for its visual search capabilities, it becomes clear that the enhancements to Google Shopping may have broader implications for the retail sector. The hosts argue that these updates signal a transformative period for online shopping, with the potential to redefine consumer behavior and expectations. Retailers are encouraged to embrace these changes, as failing to do so could result in losing ground to competitors who are quick to adapt to the new landscape. Takeaways: Google Shopping is introducing AI-driven features to enhance the shopping experience for users. Users will benefit from personalized deal pages that help them find relevant discounts easily. Dynamic filters will enable shoppers to narrow down product searches based on specific preferences. The integration of credible source material alongside product searches will improve the shopping process. Retailers must adapt their strategies to align with changing consumer search behaviors on Google. Google's approach to shopping emphasizes discovery, potentially reshaping how consumers engage with eCommerce. Links referenced in this episode: google.com/shopping Companies mentioned in this episode: Google Amazon Target Thanks to the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI, and Ocampo Capital for making this episode possible For the full episode head here: https://youtu.be/T_30gGTzlZ4

In this Fast Five Short we discuss how Amazon is taking a significant step in enhancing the grocery shopping experience for Prime members by allowing them to combine purchases from Amazon.com, Amazon Fresh, and Whole Foods into a single cart for convenient delivery. This new feature, currently being piloted in Phoenix, offers customers the ability to shop for essentials and have their orders delivered together, tapping into the same-day delivery model that many consumers have come to expect. The conversation explores the implications of this change, particularly in the context of competition with retailers like Walmart, which has already streamlined its grocery shopping experience. Both speakers express curiosity about why it took Amazon so long to implement this feature, questioning its potential benefits for customers versus Amazon's logistical advantages. As they discuss the nuances of the shopping experience, they highlight the importance of making grocery shopping more efficient and accessible for consumers, while pondering the challenges that may arise from differentiating delivery charges and services. Takeaways: Amazon is integrating grocery shopping with its regular marketplace to enhance user experience. The new feature allows Prime members to find grocery items and other products in one cart. Retailers like Walmart may be threatened by Amazon's new grocery delivery capabilities. This consolidated shopping experience could simplify the process for customers looking to save time. Amazon's strategy appears to be a response to growing competition in the grocery e-commerce space. Understanding the delivery fees for groceries versus regular items may become complex for users. Companies mentioned in this episode: Amazon Amazon Fresh Whole Foods Walmart Target Costco Thanks to the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI, and Ocampo Capital for making this episode possible For the full episode head here: https://youtu.be/T_30gGTzlZ4

In this Fast Five Short we discuss in our Lightning round how Walmart's recent hiring of a full-time meteorologist sparks a nostalgic conversation about childhood dreams and career aspirations. As the hosts explore their early ambitions, one reveals a love for meteorology rooted in a childhood fear of storms combined with a passion for retail. This lighthearted exchange transitions into a spirited debate about the best fried chicken restaurants, with Popeyes emerging as the clear favorite for one host, much to the surprise of the other who has never tried it. The discussion also touches on the upcoming Black Friday shopping season, highlighting Target's exclusive Taylor Swift merchandise and the discerning habits of shoppers. Finally, the hosts delve into the growing trend of meat snacks, contemplating their personal preferences and experiences with jerky and meat sticks, revealing a humorous take on the textures and flavors that appeal to them. Takeaways: Walmart's recent hiring of a full-time meteorologist highlights the intersection of retail and meteorology. Anne's childhood aspiration to be a meteorologist stemmed from a love for storms and retail. Chris reminisced about wanting to be a columnist like Mike Royko during their youth. Both speakers discuss their preferences for fried chicken, with Popeyes being the clear favorite. The conversation shifted to Black Friday deals, specifically Target's exclusive Taylor Swift merchandise. They also debated the appeal of meat sticks as a snack, revealing differing opinions on texture. Companies mentioned in this episode: Walmart KFC Popeyes Chick-fil-A Raising Cane's McDonald's Target Taylor Swift Thanks to the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI, and Ocampo Capital for making this episode possible For the full episode head here: https://youtu.be/T_30gGTzlZ4

In this exclusive podcast episode from Omni Talk, Chris Walton and Anne Mezzenga join Shoptalk’s Joe Laszlo, Ben Miller and Alexa Tietjen, for a game show-style recap of all the key takeaways from Shoptalk Fall 2024 in front of the live conference audience, replete with tuxedos, buzzers, and amazing puns! Key topics covered include: - The overall the state of the retail industry right now - The rise of “Unified Commerce” - How retailers are continuing to optimize their product assortments - The renewed emphasis on team development - The most pressing growth opportunities across the industry - Loyalty, loyalty, and more loyalty - AI and data strategies - And the most interesting thing the panel learned off-stage, away from the planned conference content So, give it a listen, plug it into ChatGPT, and recap the conference for your team like a boss!

In this Fast Five Short we discuss Kroger's recent partnership with Disney marks a significant shift in the retail subscription landscape, as it now offers Disney's streaming options as part of its annual membership plans. This includes complimentary subscriptions to Disney Basic with ads, Hulu with ads, or ESPN Plus for both new and existing members. The discussion explores the competitive implications of this move, particularly for major players like Amazon and Walmart, and highlights how these subscription services could lead to increased customer loyalty. The conversation also touches on the potential challenges regional grocers may face and speculates on the future of retail memberships as more companies seek to enhance their value propositions. As consumer preferences evolve, the episode emphasizes that the real winners may ultimately be the consumers, who stand to benefit from an expanding array of enticing subscription options. Kroger has made a significant move in the retail subscription landscape by incorporating Disney's streaming services into its Boost by Kroger membership. This strategic decision allows members to choose from a complimentary subscription to Disney Basic with ads, Hulu with ads, or ESPN Plus as part of their annual fee. The $99 membership plan is designed to attract both new enrollees and existing members looking for added value in their subscriptions. Additionally, a more accessible $59 plan offers a six-month subscription to the same streaming services, appealing to a broader audience. This partnership with Disney is seen as a major win for Kroger, positioning it as a formidable competitor against giants like Amazon and Walmart, which already offer similar subscription models that include access to extensive content libraries. This move signals a shift in consumer preferences towards bundled services that integrate both retail and entertainment, raising questions about how regional grocers will keep pace with these developments. The implications of such partnerships extend beyond mere consumer offerings; they hint at a future where grocery retailers leverage media content to enhance customer loyalty. As subscription models become more popular, the potential for customer retention increases, making it harder for consumers to switch to competing brands. The conversation also touches on the future of retail subscriptions, with both speakers contemplating what other services could be integrated into these models. The discussion raises interesting points about the direction of services like Walmart Plus and the ongoing evolution of consumer expectations, particularly among younger demographics like Gen Z and Gen Alpha. These groups prioritize experiences and value, suggesting a future where grocery shopping could incorporate elements of hospitality and lifestyle services, further blurring the lines between retail and entertainment. Additionally, the episode delves into the competitive landscape of retail subscriptions, highlighting how companies like Target may need to rethink their strategies to remain relevant. As Kroger enhances its offerings with Disney's vast content portfolio, the pressure mounts on other retailers to find unique partnerships or services that can differentiate them in a crowded market. The speakers express curiosity about how Target will respond and what additional streaming or media content they could potentially offer. This episode underscores the significance of innovation in the subscription space, as retailers vie for consumer attention and loyalty in an increasingly digital world. Companies mentioned in this episode: Kroger Disney Hulu ESPN Amazon Walmart Paramount Netflix Albertsons PBS

In this Fast Five Short we discuss how Google has introduced exciting new shoppable visual search features in Google Lens just in time for the holiday shopping season. The update allows users to easily identify products in photos and access comprehensive information, including pricing, deals, and reviews, all from one platform. With the new "circle to search" feature, consumers can seamlessly transition from browsing social media or watching videos to shopping with just a few taps. The hosts discuss how these advancements could significantly alter the way consumers shop for gifts and everyday items, potentially shifting market dynamics away from traditional retailers like Amazon. They emphasize the importance of retailers investing in this technology to ensure that their products are easily discoverable through visual search, highlighting a transformative moment in digital commerce. Google's latest enhancements to its Lens visual search technology are set to revolutionize the way consumers shop online, particularly during the bustling holiday season. The podcast dives deep into these new features, which allow users to take photos of products and instantly receive comprehensive information about pricing and availability. The ability to search visually is becoming increasingly important, as evidenced by the significant percentage of shopping-related searches being conducted through Google Lens. Among the new functionalities, the 'circle to search' feature stands out as a game-changer. This tool enables users to easily transition from casual browsing to focused shopping without the hassle of switching apps. The hosts express their excitement about how this capability allows for a seamless shopping experience, where consumers can quickly find what they like in their everyday lives, whether it's a trendy jacket or a unique piece of furniture. They share their own experiences with visual search, illustrating not only the convenience but also the potential for discovering new products that align with personal tastes. Furthermore, the podcast addresses the competitive landscape, highlighting the rivalry between Google and Amazon in the realm of digital commerce. The hosts speculate on the long-term implications of Google's advancements, suggesting that its ability to gather and present information from a wide array of retailers may compel consumers to favor Google over Amazon for their shopping needs. As visual search technology continues to evolve, retailers will need to adapt quickly to these changes, ensuring their products are accessible and easily searchable. The ongoing dialogue about the future of online shopping sets the stage for significant transformations in how consumers engage with retail, making this a timely and relevant topic. Takeaways: Google Lens is integrating new shopping features to enhance visual search capabilities, especially for holiday shopping. With Lens, users can now search for products using images and text simultaneously for better results. The introduction of 'circle to search' allows seamless transitions from browsing to image-based shopping. Retailers are adapting rapidly to changes in consumer search behaviors driven by Google Lens innovations. The competition between Google and Amazon for e-commerce dominance is becoming increasingly intense. The success of Google Lens will depend heavily on how retailers optimize their product visibility online. Companies mentioned in this episode: Google Amazon Walmart Best Buy YouTube TikTok

In this Fast Five Short We discuss why Whole Foods has decided not to implement Amazon's Just Walk Out technology in its daily shops, signaling potential challenges for the future of this technology in grocery retail. Christina Minardi, Whole Foods' executive vice president, described the system as cumbersome and inflexible, particularly in a retail environment that requires frequent changes. This raises questions about the viability of Just Walk Out as a competitive advantage, especially when more flexible alternatives like scan-and-go systems are emerging. The discussion highlights a broader uncertainty regarding Amazon's grocery strategy and the effectiveness of its current offerings compared to traditional retailers like Walmart. As the grocery landscape evolves, the need for adaptable and cost-effective solutions becomes increasingly critical. The episode discusses the significant decision by Whole Foods to exclude Amazon's Just Walk Out technology from its daily shops, highlighting the challenges and limitations associated with its implementation in grocery retail. Christina Minardi, an executive at Whole Foods, articulated that the technology, while innovative, is not suitable for a retail space that frequently changes products and displays. The dialogue focuses on how the cumbersome nature of the technology may hinder its adoption in a grocery setting, where flexibility and adaptability are paramount. The hosts contemplate whether this decision signals a broader trend away from automated checkout systems in grocery stores and what it means for the future of retail technology overall. As the discussion unfolds, the hosts emphasize the increasing importance of flexibility in grocery shopping environments, suggesting that the high costs and complexity of Just Walk Out technology may deter other retailers from pursuing similar paths. They also explore alternative technologies such as robotics and scan-and-go systems that could offer retailers the insights needed to manage inventory more effectively without the burdensome infrastructure of camera systems. The episode provides a rich analysis of the technological landscape in grocery retail and considers how retailers must adapt to meet evolving consumer expectations. In addition to examining the implications of Whole Foods' decision, the podcast also scrutinizes Amazon's overall grocery strategy. The hosts express concerns about the lack of clarity in Amazon's approach, especially following a recent presentation that left them more confused than informed. They critique the idea that grocery shopping has become more complicated, arguing instead that the multitude of options available today simplifies the process for consumers. By questioning the logic behind opening more physical stores to simplify shopping, the episode encourages listeners to think critically about the strategies retailers are employing to capture market share in an increasingly competitive landscape. Takeaways: Whole Foods' daily shops will not utilize Amazon's Just Walk Out technology due to flexibility concerns. Christina Minardi described Just Walk Out technology as cumbersome and ill-suited for frequently changing displays. The limitations of the current Just Walk Out technology may signal its decline in grocery retail. Grocery retailers are exploring alternative technologies that offer more flexibility than Amazon's system. There's skepticism about Amazon's grocery strategy and whether it effectively meets customer needs. The debate continues about the practicality of grocery shopping evolution amidst many competing options. Companies mentioned in this episode: Whole Foods Amazon Walmart BJ's Schnucks For the full episode, sponsored by the the A&M Consumer and Retail Group, Ownit AI, Avalara, Mirakl, and Ocampo Capital, head here: https://www.youtube.com/watch?v=w0O2k1chOTM&t=501s

In this Fast Five Short we discuss how Instacart has introduced new features for its smart shopping carts, including gamification, location-based coupons, and aisle-aware advertising. These enhancements aim to transform grocery shopping into a more engaging experience, encouraging consumers to embrace smart carts. The discussion delves into whether gamification can effectively motivate shoppers to adopt these new technologies and make their grocery trips more enjoyable. As the hosts share insights from their interview with Instacart's chief connected stores officer, they explore the challenges of achieving mass adoption and the potential benefits for both consumers and retailers. Ultimately, the conversation raises questions about the future of grocery shopping technology and how retailers can leverage these innovations to enhance customer experiences. Takeaways: Instacart has introduced gamification and personalized coupons to enhance the grocery shopping experience. The effectiveness of gamification in driving consumer adoption of smart carts remains uncertain. Retailers still face challenges in getting consumers to consistently use smart carts effectively. Instacart's features aim to transform mundane grocery trips into more engaging and enjoyable experiences. The caper cart's adoption is growing, but it still lags behind competitors like Sam's Club. Retail media strategies need upfront capital investment, which can be a barrier for grocers. Companies mentioned in this episode: Instacart Pepsi Sam's Club Grocery Dive For the full episode, sponsored by the the A&M Consumer and Retail Group, Ownit AI, Avalara, Mirakl, and Ocampo Capital, head here: https://www.youtube.com/watch?v=w0O2k1chOTM&t=501s

In this Fast Five Short, we discuss how Sam's Club is revolutionizing the shopping experience by opening a new store in Grapevine, Texas, that eliminates traditional checkout lines. Instead, customers will utilize a smartphone app called Scan and Go to scan items as they shop, culminating in a streamlined exit through a computer vision-based archway. This innovative approach allows for the display of unique online-only products, like a twelve-foot Christmas tree and a five-carat lab-grown diamond, directly linked to the app for easy access. The store is designed to enhance e-commerce fulfillment, providing staff with significantly more space for preparing curbside pickups and home deliveries. With a membership model that enables them to enforce this new shopping method, Sam's Club is poised to learn from this experiment and adapt to the evolving preferences of tech-savvy consumers, positioning itself ahead of competitors like Costco in the retail landscape. Takeaways: Sam's Club is innovating by opening a store without checkout lines, enhancing the shopping experience. The new store in Grapevine, Texas, emphasizes a tech-savvy approach using a smartphone app. Sam's Club is expanding its e-commerce fulfillment capabilities with a larger area for online orders. The store will feature online-only items, including luxury products that members can access easily. The Scan and Go app will allow customers to shop efficiently, improving overall store operations. This new model positions Sam's Club ahead of competitors like Costco in the digital shopping space. Companies mentioned in this episode: Sam's Club CNBC Amazon Costco Instacart Mercedes For the full episode, sponsored by the the A&M Consumer and Retail Group, Ownit AI, Avalara, Mirakl, and Ocampo Capital, head here: https://www.youtube.com/watch?v=w0O2k1chOTM&t=501s

In this week’s Omni Talk Retail Fast Five news roundup, sponsored by the A&M Consumer and Retail Group, Ownit AI, Avalara, Mirakl, and Ocampo Capital, Chris and Anne took to the Windy City to discuss: - Grabango calling it quits and what it means for the future of Just Walk Out-like tech - Exciting new AI updates from Google Shopping - Amazon’s decision to unify its e-commerce efforts across Amazon.com, Amazon Fresh, and Whole Foods - JD Sports new reJD resale effort - And closed with a look at why Amazon adding a microwarehouse to a Whole Foods in Pennsylvania could be a horrible idea for Whole Foods shoppers in the long-run There’s all that, plus childhood career dreams, a ranking of quick-serve fried chicken restaurants, and when was the last time Anne snapped into a Slim Jim. Music by hooksounds.com

In this debut episode of Omni Talk Retail's new podcast series, highlighting investor perspectives on retail and consumer trends, Chris and Anne interview Karl Bracken, Founder and CEO of Ocampo Capital. Karl shares insights into the venture capital landscape for retail and consumer goods startups, touching on leadership, differentiated IP, and the importance of omnichannel strategies. He also highlights key challenges in today’s market, including the over-reliance on AI trends. Key moments include: 2:22 Karl’s career background and shift to VC 10:50 Lessons from DTC and Amazon aggregators 16:32 Raising funds in today’s environment 27:59 Emerging trends: AI and upcycled products 35:45 Investing Words of Wisdom #venturecapital #retailinvestors #consumergoods #startupadvice #entrepreneurship Music by hooksounds.com Sponsored Content

In this exclusive podcast episode from Omni Talk, Chris Walton and Anne Mezzenga join Groceryshop's Ben Miller and Rocquan Lucas for a rapid fire recap of all the key takeaways from Groceryshop 2024 in front of the live conference audience. Key topics covered include: The overall the state of the Grocery industry right now - What’s next for the evolution of the physical grocery store - The importance of adjacent revenue streams - The best AI use case or case study heard at the conference - The technology that excited the panel the most - The "Quote of the Show" - The most surprising thing from the conference - And the most interesting thing the panel learned off-stage, away from the planned conference content So, give it a listen, plug it into ChatGPT, and recap the conference for your team like a boss!

Mette_lykke_toogood by Omni Talk Retail

This week’s Omni Talk Retail Fast Five news roundup, sponsored by the A&M Consumer and Retail Group, Ownit AI, Avalara, Mirakl, and Ocampo Capital, was recorded live in front of an audience at Groceryshop. Chris and Anne discussed: - Sam’s Club’s bold new store concept - Instacart adding gamification to its Caper smart cart - An Amazon and Whole Foods executive reportedly calling Amazon’s Just Walk Out technology “cumbersome” - Google adding new visual search shopping features in time for the holidays - And closed with a look at the retail subscription landscape in light of Kroger’s new tie-up with Disney+ Music by hooksounds.com

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI, and Ocampo Capital Chris Walton, Anne Mezzenga and guest host Joe Laszlo of Shoptalk discuss: Walmart Gaining Share From $200K+ Income Earners For the full episode head here: https://youtu.be/XlWTHMPWRDU Walmart's online grocery growth in the first half of 2024 has been significantly influenced by affluent households, with those earning over $200,000 now representing 8% of Walmart's average monthly active users. This trend highlights a shift in consumer behavior, as higher-income shoppers are increasingly turning to Walmart for grocery purchases, even as lower-income households remain a core segment. The discussion delves into the implications of these changes, particularly how Walmart's customer experience may be driving this success compared to other retailers. Experts on the podcast explore the sticky nature of grocery shopping habits and the potential for Walmart to capture more market share as the economy improves. Additionally, they emphasize the importance of Walmart's digital innovations and marketing strategies in attracting and retaining affluent customers, while also considering the need for continued investment in the physical store experience.

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI, and Ocampo Capital Chris Walton, Anne Mezzenga and guest host Joe Laszlo of Shoptalk discuss: Meta's RayBans: Runway Ready or Runaway Lightning Round For the full episode head here: https://youtu.be/XlWTHMPWRDU Meta's Mark Zuckerberg has unveiled new AR glasses in collaboration with Ray-Ban, retailing at $299, sparking a lively discussion among the hosts about their potential success. Joe expresses a cautious optimism, noting that these glasses might solve the common problem of making users look like a "doofus." The conversation shifts to other innovative products, such as a new sneaker from Target designed to grow with the wearer, prompting a light-hearted debate about which clothing items would be most beneficial if they could also adapt to changes in size. Additionally, the hosts tackle the implications of United Airlines and Air France introducing Starlink Wi-Fi, which could allow passengers to stream videos and take Zoom calls mid-flight—an idea that raises mixed feelings about in-flight etiquette. Finally, the episode concludes with a whimsical exploration of untapped entertainment experiences, with Joe revealing his passion for a Star Trek-themed experience, highlighting the appeal of immersive, science fiction worlds.

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI, and Ocampo Capital Chris Walton, Anne Mezzenga and guest host Joe Laszlo of Shoptalk discuss: Klarna’s Bold Move: Bringing BNPL In-Store For the full episode head here: https://youtu.be/XlWTHMPWRDU The partnership between Klarna and Adyen represents a revolutionary step for retail, merging the convenience of buy now, pay later (BNPL) services with the traditional shopping experience. As most purchases still occur in physical stores, Klarna's integration into over 450,000 Adyen payment terminals across key global markets could reshape how consumers approach financing their purchases. The discussion reveals insights into the current state of BNPL in retail, with only a fraction of retailers adopting this model in-store. However, the speakers express optimism about its potential growth as consumer preferences shift, particularly among younger shoppers who are gravitating towards alternative payment methods. An intriguing aspect of the conversation centers around the marketing strategies retailers may utilize to promote BNPL options at checkout. Whether through vibrant in-store displays or subtle branding cues, the speakers contemplate the effectiveness of different approaches in attracting customers. Gen Z, noted for their tech-savviness and changing financial habits, is highlighted as a key demographic that retailers must engage. Research suggests that this generation is more inclined to use BNPL than credit cards, and understanding their preferences will be crucial for retailers looking to remain relevant in a competitive landscape. The dialogue further touches on the strategic importance of creating a cohesive shopping experience that aligns online and offline platforms. By allowing consumers to use preferred payment methods in-store, retailers can enhance loyalty and drive sales. The potential for retailers to develop their own BNPL services is also discussed, emphasizing an opportunity for brands to foster deeper connections with their customers. Ultimately, the episode concludes with a compelling argument that the Klarna-Adyen partnership could fundamentally change the way consumers shop and pay, suggesting that this innovative approach could lead to lasting changes in retail dynamics and consumer behavior.

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI, and Ocampo Capital Chris Walton, Anne Mezzenga and guest host Joe Laszlo of Shoptalk discuss: Giant Eagle Investing In Cutting Driver Wait Times For the full episode head here: https://youtu.be/XlWTHMPWRDU Giant Eagle's partnership with Flyby marks a pivotal moment in the evolution of grocery delivery services, as the two companies collaborate to enhance last-mile logistics. The initiative aims to slash delivery wait times by leveraging Flyby’s sophisticated location-based technology, which not only optimizes the driver’s route but also provides real-time updates on order status. With the technology reducing average wait times to less than two and a half minutes, Giant Eagle is setting a new standard for efficiency in grocery delivery, a crucial factor as consumer expectations continue to rise. This investment reflects a broader trend in the grocery sector, where operational efficiency is becoming as important as the consumer experience itself. The panelists delve into the significance of in-store fulfillment versus other delivery models, such as micro-fulfillment centers. They posit that while many retailers are exploring diverse strategies to meet customer demands, the local store picking model remains essential for driving down costs and ensuring prompt deliveries. The discussion emphasizes that even small improvements in logistics can yield significant returns, both financially and in terms of customer retention. The hosts suggest that as grocery retailers adapt to new technologies, they must also consider how these advancements can enhance customer loyalty and streamline the shopping experience. Furthermore, the conversation shifts to customer transparency in delivery services, where real-time order tracking can significantly impact consumer satisfaction. The hosts highlight that notifying customers about the status of their deliveries not only manages expectations but also reinforces trust in the retailer. By focusing on backend operations and investing in technologies that improve efficiency, Giant Eagle and others in the industry are positioning themselves to better meet the needs of modern consumers. The episode ultimately underscores the grocery sector's innovative potential, emphasizing the importance of marrying operational improvements with enhanced customer service.

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI, and Ocampo Capital Chris Walton, Anne Mezzenga and guest host Joe Laszlo of Shoptalk discuss: Doordash Releasing A New Suite Of Business Solutions For the full episode head here: https://youtu.be/XlWTHMPWRDU

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI, and Ocampo Capital Chris Walton, Anne Mezzenga and guest host Joe Laszlo of Shoptalk discuss: If Costco & Sam’s Are The Choice Of A New Generation? For the full episode head here: https://youtu.be/XlWTHMPWRDU Costco and Sam's Club are successfully attracting younger generations, with a significant increase in memberships among Millennials and Gen Z. Recent statistics reveal that approximately half of Costco's new signups are under 40, while Sam's Club has seen a remarkable 68% increase in Gen Z memberships over the past two years. The discussion delves into the factors driving this trend, including the financial pressures faced by younger consumers, who prioritize value and quality in their shopping choices. Both retailers are positioned to meet these demands, but the conversation also highlights the competitive dynamics between Costco and Sam's Club, particularly regarding convenience and technological advancements. As the hosts analyze the implications of these shifts, they consider how changes in demographics and shopping habits might shape the future of bulk retail shopping.

In this week’s Omni Talk Retail Fast Five news roundup, sponsored by the A&M Consumer and Retail Group, Ownit AI, Avalara, Mirakl, and Ocampo Capital, Shoptalk’s Joe Laszlo joined Chris and Anne to discuss: - The high income demographic tailwind behind Walmart’s back - If Costco and Sam’s Club are the shopping choice of a new generation - DoorDash's suite of new business solutions - Giant Eagle’s partnership with Flybuy to cut delivery driver wait times - And closed with a debate about just how momentous Klarna bringing BNPL in-store could be There’s all that, plus this month’s OmniStar (congrats Lauri Joffe of American Freight), Ray-Bans, clothes that grow with you, and A&M’s Marco Valentini stops by for 5 Insightful Minutes on private brands! To read the full report on private label brands, head here: https://alvarezandmarsal-crg.com/insight/accelerate-your-private-brand-journey-to-win-with-customers-and-shareholders/ Music by hooksounds.com

Get ready for the holiday rush with this special Omni Talk Retail Spotlight episode! Chris Walton and Anne Mezzenga sit down with Natalija Pavic, the Senior Product Marketing Manager at Salesforce Commerce Cloud and host of the Commerce Cloud Innovations podcast, and Melissa Dallmeyer, the Global Leader of Enterprise & Mid-market Partnerships at Avalara, to discuss how retailers can best prepare for the busy holiday season. From the benefits of composable and headless commerce to the critical importance of tax compliance, our guests break down the tools and strategies retailers need to ensure a smooth, profitable holiday season. Whether it’s optimizing site speed, managing customer personalization, or avoiding costly mistakes during peak shopping times, this episode is packed with insights to help your business succeed. Key moments from the interview include: [0:08] – Introduction [1:04] – Kicking off the holiday retail prep conversation: What retailers should expect? [5:04] – Natalija explains headless vs. composable commerce and why it’s essential for holiday preparation. [10:06] – Melissa covers the importance of tax compliance and seamless integrations for retail success. [13:12] – How composable architectures help retailers react quickly to unexpected crises during the holiday season. [17:00] – Real-world examples of costly mistakes retailers make and how to avoid them. [24:50] – Final advice on testing systems, ensuring fast checkouts, and keeping operations running smoothly during peak times. [31:03] – Wrapping up: Last-minute tips for holiday retail success and how to connect with today’s guests. Tune in to learn how to prepare for a successful holiday season and get ahead of potential crises before they happen! #ecommerce #taxcompliance #tax #retail Music by hooksounds.com Sponsored Content

In this Insightful 5 Minute podcast episode, Marco Valentini, Managing Director at the A&M Consumer and Retail Group, breaks down why private label brands are essential for retailers and how they can capitalize on this growing trend. From product innovation to leadership alignment, Marco shares key strategies for fostering successful private brands that resonate with consumers and boost market share. Key Moments: [0:08] - Introduction to Marco Valentini and the topic of building private brand strategies. [0:28] - Why private brands are outgrowing national brands and capturing more market share. [1:52] - How customer perceptions of private brands are changing, with examples like Trader Joe’s and Costco’s Kirkland. [2:56] - The role of innovation, unique product ranges, and differentiation in private brand success. [3:35] - Key advice for retail executives on how to accelerate private label growth through leadership commitment and cross-functional collaboration. [5:54] - Why private brand development is an imperative for retailers today and how the right strategy delivers strong market and shareholder results. Tune in to learn how you can elevate your private brand strategy and stay ahead in today’s competitive retail landscape! #privatelabel #groceryshopping #shopping Music by hooksounds.com Sponsored Content

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI, and Ocampo Capital Chris Walton, Anne Mezzenga discuss: A Res "ZA" me Lighting Round For the full episode head here: https://youtu.be/18lMxsBIt7o

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI, and Ocampo Capital Chris Walton, Anne Mezzenga discuss: Walmart And Sam’s Club Merging Their Supply Chains For the full episode head here: https://youtu.be/18lMxsBIt7o

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI, and Ocampo Capital Chris Walton, Anne Mezzenga discuss: There’s An (Amazon AI-Generated) Ad For That For the full episode head here: https://youtu.be/18lMxsBIt7o

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI, and Ocampo Capital Chris Walton, Anne Mezzenga discuss: If They're Buying Or Selling: Walmart’s New Shop With Friends Feature For the full episode head here: https://youtu.be/18lMxsBIt7o

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI, and Ocampo Capital Chris Walton, Anne Mezzenga discuss: Walmart Moving Up Its Holiday Promotions For the full episode head here: https://youtu.be/18lMxsBIt7o

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI, and Ocampo Capital Chris Walton, Anne Mezzenga discuss: If Amazon’s New ‘Buy It Now’ Program Will Be Must-See TV? For the full episode head here: https://youtu.be/18lMxsBIt7o

In this week’s Omni Talk Retail Fast Five weekly retail news roundup, sponsored by the A&M Consumer and Retail Group, Ownit AI, Avalara, Mirakl, and Ocampo Capital, Walmart and Amazon takeover the headlines in their ongoing innovation duel, as Chris and Anne discussed: - Walmart starting its holiday promotions earlier than ever, with a digital twist - Amazon’s new Shark Tank-style TV show, “Buy It Now” - Walmart’s latest e-commerce innovation, aka “Shop with Friends” - Amazon’s new AI image generator for sellers - And closed with a look at the brilliance of merging Sam’s Club and Walmart’s supply chains There’s all that, plus AWS’s Scott Langdoc joins us for 5 Insightful Minutes, a Schwan’s song, why Chris and Anne love the Minneapolis airport, and to whom Anne would send her resume attached to a Pizza Hut pizza box. Music by hooksounds.com

In this episode of our popular 5 Insightful Minutes Podcast Series, Scott Langdoc, Global Head of Grocery, Drug, and Convenience Retail Strategy at Amazon Web Services, dives deep into the key challenges and opportunities shaping the retail landscape. From adapting to shifting consumer behaviors to leveraging cloud and AI solutions, Scott shares actionable insights for retailers looking to stay competitive. He emphasizes the importance of infrastructure, data maturity, and personalized customer engagement in boosting top-line growth and operational efficiency. Key Moments Include: [0:30] Changing consumer behaviors and the need for new retail models [1:15] Retailers’ focus on cost reduction and labor optimization [2:00] How cloud technology supports retail operations [2:55] The impact of demand forecasting and personalization in grocery retail [3:45] Case study: Hyper-personalization success in driving market basket growth [5:00] The role of generative AI and choosing the right large language models [5:45] How retailers can tie insights to real-time actions through automation #RetailInnovation #CloudTechnology #ConsumerBehavior #CostReduction #DemandForecasting #RetailStrategy #GenerativeAI Music by hooksounds.com Sponsored Content

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI, and Ocampo Capital Chris Walton, Anne Mezzenga discuss: A Laminated Croissant Lamp Lightning Round For the full episode head here: https://youtu.be/rECqY8C92yE?si=4FFNfACPH31T2FJ1

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI, and Ocampo Capital Chris Walton, Anne Mezzenga discuss: Amazon Telling Employees To Return To The Office 5 Days A Week For the full episode head here: https://youtu.be/rECqY8C92yE?si=4FFNfACPH31T2FJ1

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI, and Ocampo Capital Chris Walton, Anne Mezzenga discuss: If They're Buying Or Selling: Zara Pre-Owned? For the full episode head here: https://youtu.be/rECqY8C92yE?si=4FFNfACPH31T2FJ1

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI, and Ocampo Capital Chris Walton, Anne Mezzenga discuss: What The Long-Term Ramifications Of Ending The "De Minimis Exemption" Are For the full episode head here: https://youtu.be/rECqY8C92yE?si=4FFNfACPH31T2FJ1

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI, and Ocampo Capital Chris Walton, Anne Mezzenga discuss: If They Would Advise Costco To Rollout Mobile Inventory Search? For the full episode head here: https://youtu.be/rECqY8C92yE?si=4FFNfACPH31T2FJ1

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI, and Ocampo Capital Chris Walton, Anne Mezzenga discuss: What Ads Within Amazon Rufus Signal For The Future Of Digital Commerce? For the full episode head here: https://youtu.be/rECqY8C92yE?si=4FFNfACPH31T2FJ1

In this episode of the Omni Talk Expert Series, hosts Chris Walton and Anne Mezzenga are joined by Nikki Baird, VP of Strategy and Product at Aptos, for a deep dive into modern store transformation and the critical role of point of sale (POS) technology. Nikki shares her vast expertise in retail and explains how retailers can upgrade their store operations by leveraging cloud-based POS solutions that empower associates, enhance customer experiences, and drive profitability. Key Moments: [0:25] - Introduction to Nikki Baird and her background in omnichannel retail [4:15] - The importance of POS systems in modern store transformation [7:02] - How POS technology has evolved in the past 3-5 years [10:02] - Cloud-based POS systems and their role in offline resiliency [12:26] - The business case for upgrading POS systems and its impact on employees and customers [18:23] - Case study: How The North Face successfully piloted a POS transformation [22:02] - The role of customer experience in measuring POS success [26:24] - Key myths and misconceptions around retail POS upgrades and modern store tech This conversation is a must-listen for retail leaders looking to upgrade their store operations and enhance customer experiences through modern POS technology. Tune in now! #retailtech #omnichannel #pointofsale Music by hooksounds.com *Sponsored Content*

In this episode of OmniTalk’s “Ask an Expert” series, Chris Walton and Anne Mezzenga sit down with JD Sports’ EVP and Chief Digital Officer, Arianne Parisi, and Firework’s SVP of Revenue, Billy Cladek, to discuss how video commerce is shaping the future of retail. Arianne shares JD Sports' journey of integrating video shopping into their digital strategy, emphasizing partnerships with top athletic brands like Nike, while Firework highlights how their video infrastructure is enhancing customer engagement. • 0:08 – Introduction to the “Ask an Expert” series • 1:13 – Firework and JD Sports collaboration for NRF 2024 • 2:19 – Overview of JD Sports’ digital strategy and expansion • 4:04 – Billy Cladek introduces Firework’s video commerce platform • 5:47 – JD Sports’ content strategy and brand differentiation • 7:06 – Why video content is key for brand and customer engagement • 12:04 – Leveraging influencers and digital content creation • 15:48 – How JD Sports secures brand partnerships for video commerce • 18:00 – Retail media and ROI from video commerce implementations • 23:02 – Future plans for live shopping and digital showrooms • 29:00 – Closing thoughts and invitation to NRF 2024 booth #3951 Be sure to tune in for valuable insights on how to stay ahead in retail’s digital transformation! #ecommerce #retailmarketing #retailtech #onlineshopping #socialmediamarketing Music by hooksounds Sponsored Content

Dive into the world of e-commerce as we explore the game-changing intricacies of dropship versus digital marketplace models. Our expert guest, Alex Hase from Mirakl, breaks down the crucial differences and synergies between these retail approaches. Key moments: 0:30 - Defining dropship vs. marketplace platforms 1:30 - The power of seller-set pricing in marketplaces 2:54 - Why retailers should consider both dropship and marketplace options 4:30 - Debunking the myth: Does marketplace expansion hurt first-party inventory? 5:39 - The surprising truth about marketplace attachment rates to 1P products Discover how these strategies impact inventory management, pricing, and customer lifetime value. Learn about leveraging third-party sellers, expanding product assortment, and boosting SEO and conversion rates. Whether you're a seasoned retailer or e-commerce newcomer, this episode is packed with insights to help you navigate the evolving landscape of online retail. #ecommerce #digitalmarketplace #retailstrategy #dropshipping Music by hooksounds.com Sponsored Content

In this week’s Omni Talk Retail Fast Five weekly retail news roundup, sponsored by the A&M Consumer and Retail Group, Ownit AI, Avalara, Mirakl, and Ocampo Capital, Chris and Anne discussed: - How important ads within Amazon Rufus could be - Costco testing mobile inventory search - The Biden administration putting an end to the de minimis exception - Zara’s plans to sell secondhand apparel in the U.S. - And closed with a look at Amazon’s decision to bring its employees back into the office five days a week There’s all that, plus Mirakl’s Alex Hase joins us for 5 Insightful Minutes on how retailers can leverage dropshipping and marketplaces at the same time, tips to improve Starbucks, croissant-shaped lamps, and the last time Anne wore leopard print. Music by hooksounds.com

In this exciting episode of Omni Talk’s “Ask an Expert” series, hosts Chris Walton and Anne Mezzenga sit down with Ownit AI co-founders Payman Nejati and Evan Shiue to discuss how Amazon’s Rufus and Google’s AI overviews are revolutionizing e-commerce. They dive into the potential impact these innovations will have on product searches, consumer behavior, and how retailers can leverage AI to stay competitive. If you’re interested in the future of retail and AI-driven shopping experiences, this episode is a must-listen. Key Moments Include: [0:25] - Introduction to Amazon Rufus and generative AI in retail. [2:05] - Payman and Evan's journey in e-commerce and AI technology. [5:50] - What Rufus does for Amazon users and its significance for e-commerce. [7:50] - How retailers need to adapt to AI-driven search models. [10:43] - How Google’s AI overview competes with Amazon and changes search behaviors. [14:11] - Practical examples of how retailers can take advantage of AI in their product catalog. [22:10] - Impact of trends like social media on retail and AI’s role in keeping retailers competitive. [26:26] - Discussion on AI in retail media and the integration of ads in AI-driven search. [30:13] - Final advice for retailers looking to leverage AI in their e-commerce strategies. Tune in for a detailed exploration of how generative AI is setting a new standard for shopping! #retailinnovation #ecommerce #Amazon #generativeai #retailtech Music by hooksounds.com *Sponsored Content*

In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI and Ocampo Capital Chris Walton, Anne Mezzenga, and guest hosts from the Alvarez & Marsal Consumer and Retail Group Brooks Levering and David Schneidman discuss: A Best TV Episode Ever Lightning Round For the full episode head here: https://youtu.be/sdOO6pmTBlw

In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI and Ocampo Capital Chris Walton, Anne Mezzenga, and guest hosts from the Alvarez & Marsal Consumer and Retail Group Brooks Levering and David Schneidman discuss: Walmart Deploying Digimarc Barcodes For the full episode head here: https://youtu.be/sdOO6pmTBlw

In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI and Ocampo Capital Chris Walton, Anne Mezzenga, and guest hosts from the Alvarez & Marsal Consumer and Retail Group Brooks Levering and David Schneidman discuss: If ShopSimon Will Become The Standard By Which We All Shop Online? For the full episode head here: https://youtu.be/sdOO6pmTBlw

In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI and Ocampo Capital Chris Walton, Anne Mezzenga, and guest hosts from the Alvarez & Marsal Consumer and Retail Group Brooks Levering and David Schneidman discuss: If They're Buying Or Selling: High-End Kicks For Sale On Walmart.com For the full episode head here: https://youtu.be/sdOO6pmTBlw

In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI and Ocampo Capital Chris Walton, Anne Mezzenga, and guest hosts from the Alvarez & Marsal Consumer and Retail Group Brooks Levering and David Schneidman discuss: What’s So Special About Dick’s? For the full episode head here: https://youtu.be/sdOO6pmTBlw

In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI and Ocampo Capital Chris Walton, Anne Mezzenga, and guest hosts from the Alvarez & Marsal Consumer and Retail Group Brooks Levering and David Schneidman discuss: If Integrating Curbside With Carplay A Wise Use Of Target’s Technology Budget? For the full episode head here: https://youtu.be/sdOO6pmTBlw

Join us for our insightful conversation with Morgan Seybert, Chief Business Officer and Head of Retail at Tredence, as we explore the cutting-edge dynamics of AI-driven data analytics in retail, and, most importantly, how retailers can actually make money from them. Key moments: [0:54] Introduction to Tredence and Morgan Seybert's background [4:01] The importance of "Last Mile" adoption in analytics [9:41] Tredence's unique approach to retail data analytics [16:32] Strategies for pricing and promotions in the current economic climate [20:54] The rise of retail media networks and their impact on the industry [27:20] Future innovations in retail data and analytics [31:06] Real-world examples of AI applications in retail [34:59] Advice for retailers looking to leverage data analytics Morgan shares valuable insights on the challenges and opportunities in implementing AI-driven solutions, from enterprise data platforms to generative AI applications. Whether you're a retail executive or a tech enthusiast, this episode offers a fascinating glimpse into the future of retail. Don't miss out on Morgan's key tips for success amid this data-driven retail revolution! #RetailAnalytics #AIinRetail #DataDrivenRetail #RetailInnovation #PersonalizedRetail #RetailMediaNetworks Music by hooksounds.com *Sponsored Content*

In this week’s Omni Talk Retail Fast Five news roundup, sponsored by the A&M Consumer and Retail Group, Ownit AI, Avalara, Mirakl, and Ocampo Capital, A&M’s David Schneidman and Brooks Levering, joined Chris and Anne to discuss: - If Target wasted its 2024 tech budget on its new CarPlay integration - The likelihood that Dick’s Sporting Goods keeps up its phenomenal Q2 sales growth - Just how special Walmart’s new partnership with StockX is or is not - Simon’s introduction of ShopSimon and whether it heralds a new way to shop your local mall - And closed with a look at the many use cases of Walmart’s new invisible barcodes There’s all that, plus this month’s OmniStar (congrats Michael Diedrich of Tractor Supply), the return of Barney the Dinosaur, and our votes for the best television episode of all-time! Music by hooksounds.com

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI, and Ocampo Capital Chris Walton, Anne Mezzenga and guest host Ben Miller of Groceryshop and Shoptalk discuss: A Fresh or Frozen Fish Debate Lightning Round For the full episode head here: https://youtu.be/aoMj89few1E

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI, and Ocampo Capital Chris Walton, Anne Mezzenga and guest host Ben Miller of Groceryshop and Shoptalk discuss: How Significant Instacart Waiving Delivery Fees On Next-day Orders Is? For the full episode head here: https://youtu.be/aoMj89few1E

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI, and Ocampo Capital Chris Walton, Anne Mezzenga and guest host Ben Miller of Groceryshop and Shoptalk discuss: If Nordstrom’s Reported Connection Between Supply Chain And Cx Improvements Is Real? For the full episode head here: https://youtu.be/aoMj89few1E

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI, and Ocampo Capital Chris Walton, Anne Mezzenga and guest host Ben Miller of Groceryshop and Shoptalk discuss: If They're Pro Or Con: Electronic Shelf Labels? For the full episode head here: https://youtu.be/aoMj89few1E

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI, and Ocampo Capital Chris Walton, Anne Mezzenga and guest host Ben Miller of Groceryshop and Shoptalk discuss: If They're Buying Or Selling: Ikea Preowned? For the full episode head here: https://youtu.be/aoMj89few1E

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI, and Ocampo Capital Chris Walton, Anne Mezzenga and guest host Ben Miller of Groceryshop and Shoptalk discuss: If We Should Still Pay Attention To Amazon Fresh? For the full episode head here: https://youtu.be/aoMj89few1E

In this week’s Omni Talk Retail Fast Five news roundup, sponsored by the A&M Consumer and Retail Group, Ownit AI, Avalara, Mirakl, and Ocampo Capital, Shoptalk and Groceryshop VP of Original Content and Strategy, Ben Miller, stopped by to discuss with Chris and Anne: - The four new Amazon Fresh store openings and whether Amazon Fresh still is a concept deserving of grocers’ attention - Whether they would “buy or sell” (pun intended) IKEA’s new Preowned peer-to-peer used goods marketplace - Netto Denmark joining the growing list of grocers rolling out electronic shelf labels chain-wide - The veracity to Nordstrom’s reported claims that supply chain improvements led to its recent CX and sales improvements - And they closed with a discussion on the significance of Instacart waiving its next-day delivery fees There’s all that, plus mushy peas, Adele, and Ben Miller’s favorite Las Vegas guilty pleasure. Music by hooksounds.com

Dive into the future of retail logistics with Omni Talk's Ask An Expert Series featuring Blake Neal from TGW Logistics. Uncover how e-commerce trends are revolutionizing supply chains, from ultra-fast delivery to sustainable practices. Key moments in the interview include: 0:08 - Introduction to the Omni Talk expert series 5:42 - The rise of ultra-fast delivery and its impact on supply chains 11:52 - Digital marketplaces and the challenges of returns management 20:23 - Sustainability in retail logistics: balancing efficiency and environmental impact 26:54 - The evolution of omnichannel strategies and common mistakes to avoid Join hosts Chris Walton and Anne Mezzenga as they explore Blake's insights on warehouse automation, reverse logistics, and the future of retail operations. Whether you're a retail professional or logistics enthusiast, this episode offers valuable perspectives on staying competitive in the ever-evolving world of retail technology and supply chain optimization. #RetailTrends #SupplyChain #Ecommerce #logisticssoftware *Sponsored Content*

In the latest edition of Omni Talk’s Retail Fast Five live from Scandit’s Empower Event in New York City, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI, and Ocampo Capital Chris Walton and Anne Mezzenga discuss: An Oasis And Olympic Home Remedy Lightning Round For the full episode head here: https://youtu.be/AR39eCVRUdU

In the latest edition of Omni Talk’s Retail Fast Five live from Scandit’s Empower Event in New York City, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI, and Ocampo Capital Chris Walton and Anne Mezzenga discuss: Unilever Installing Computer Vision AI Inside 350,000 Freezers Worldwide For the full episode head here: https://youtu.be/AR39eCVRUdU

In the latest edition of Omni Talk’s Retail Fast Five live from Scandit’s Empower Event in New York City, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI, and Ocampo Capital Chris Walton and Anne Mezzenga discuss: Who’s Winning The Retail Subscription War: Amazon Or Walmart? For the full episode head here: https://youtu.be/AR39eCVRUdU

In the latest edition of Omni Talk’s Retail Fast Five live from Scandit’s Empower Event in New York City, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI, and Ocampo Capital Chris Walton and Anne Mezzenga discuss: If They're Buying Or Selling: Amazon Allowing Its Sellers To Ditch Taking Physical Returns? For the full episode head here: https://youtu.be/AR39eCVRUdU

In the latest edition of Omni Talk’s Retail Fast Five live from Scandit’s Empower Event in New York City, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI, and Ocampo Capital Chris Walton and Anne Mezzenga discuss: Chick-Fil-A: 4 Drive-Thrus But No Dining Room? For the full episode head here: https://youtu.be/AR39eCVRUdU

In the latest edition of Omni Talk’s Retail Fast Five live from Scandit’s Empower Event in New York City, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI, and Ocampo Capital Chris Walton and Anne Mezzenga discuss: If Walmart's Hosted U.S. Fulfillment Boost Its Marketplace? For the full episode head here: https://youtu.be/AR39eCVRUdU

Join Chris Walton and Anne Mezzenga as they dive deep into the future of retail supply chains with Flexport CEO Ryan Petersen. In this interview, Flexport CEO Ryan Petersen discusses the future of retail supply chains, emphasizing the importance of technology in improving visibility, flexibility, and efficiency. He highlights Flexport’s end-to-end approach to logistics, the impact of recent acquisitions, and the potential for data-driven decision-making to transform inventory management and customer experiences in retail. Key Highlights Include: 0:00 – Introduction and Flexport’s origin story 6:05 – Understanding end-to-end logistics and Flexport’s value proposition 11:16 – The future of speed in supply chains 19:48 – Improving product availability and inventory management 22:08 – Building resilience in an unpredictable world 25:54 – Enhancing flexibility in supply chain operations 32:27 – Increasing reliability in retail supply chains 36:34 – How to connect with Flexport and Ryan Petersen Gain valuable insights into how technology is reshaping the retail supply chain landscape and what it means for the future of commerce. Music by hooksounds.com *Sponsored Content*

In this week’s Omni Talk Retail Fast Five news roundup, sponsored by the A&M Consumer and Retail Group, Ownit AI, Avalara, Mirakl, and Ocampo Capital, Chris and Anne discussed: - Walmart opening up hosted U.S. fulfillment for Chinese goods - Chick-fil-A opening a new “elevated” store with not 1, not 2, not 3, but 4 drive thru lanes! - Amazon allowing its FBA sellers to ditch taking physical returns - The ongoing subscription wars between Amazon and Walmart, prompted by Amazon’s new grocery delivery subscription and Walmart+’s new Burger King perk - And they closed, as one always should, with ice cream, and a look at Unilever’s unique use of AI inside the freezer There’s all that, plus at-home remedies they regret trying, their favorite Oasis songs, and the meaning of the word, “skibidi.” Music by hooksounds.com

Join Chris and Anne for an eye-opening discussion on how how to make retail supply chains more sustainable! Our experts from Dematic, DeAnn Hargis and Danielle Dakin, dive deep into how leading companies are prioritizing their distribution centers for a greener future. Key moments include: 0:08 – Introduction and history of sustainability efforts across retail supply chains 3:52 – The role of banks in driving sustainable practices 14:50 – Three practical scenarios for improving grocery retail distribution 21:53 – Case study: How Groupe Robert implemented sustainable practices in their distribution center 28:13 – Inside look at Aldi’s solar-powered distribution centers 28:39 – Tesco’s innovative approach to automated shuttle technology and micro-fulfillment 30:15 – Expert advice for supply chain executives on implementing sustainable practices Discover how automation, energy efficiency, and waste reduction strategies are transforming the industry. Learn about micro-fulfillment, automated palletizing, and inventory optimization techniques that reduce carbon footprints while boosting efficiency. From solar panels to rainwater retention, our guests share real-world examples and invaluable insights on collaborative sustainability, supplier engagement, and adapting to evolving customer demands and regulations. Whether you’re a supply chain professional or simply interested in sustainable business practices, this episode is packed with actionable information to help you navigate the future of retail logistics. Music by hooksounds.com *Sponsored Content*

In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI and Ocampo Capital Chris Walton, Anne Mezzenga, and guest hosts from the Alvarez & Marsal Consumer and Retail Group Chad Lusk and Adam Thompson discuss: A Late Nite Grub Lightning Round For the full episode head here: https://youtu.be/IpxQ9sh4zMU

In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI and Ocampo Capital Chris Walton, Anne Mezzenga, and guest hosts from the Alvarez & Marsal Consumer and Retail Group Chad Lusk and Adam Thompson discuss: If Walmart’s Drone Pullback Spells The Eventual End Of Drone Delivery? For the full episode head here: https://youtu.be/IpxQ9sh4zMU

In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI and Ocampo Capital Chris Walton, Anne Mezzenga, and guest hosts from the Alvarez & Marsal Consumer and Retail Group Chad Lusk and Adam Thompson discuss: Which Would You Give Up First: Your Dashpass Or Amazon Prime? For the full episode head here: https://youtu.be/IpxQ9sh4zMU

In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI and Ocampo Capital Chris Walton, Anne Mezzenga, and guest hosts from the Alvarez & Marsal Consumer and Retail Group Chad Lusk and Adam Thompson discuss: Whether They're Buying Or Selling: Best Buy’s New Up-to-the-minute Delivery For the full episode head here: https://youtu.be/IpxQ9sh4zMU

In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI and Ocampo Capital Chris Walton, Anne Mezzenga, and guest hosts from the Alvarez & Marsal Consumer and Retail Group Chad Lusk and Adam Thompson discuss: How ‘Super’ The Victoria’s Secret CEO Will Turn Out To Be For the full episode head here: https://youtu.be/IpxQ9sh4zMU

In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI and Ocampo Capital Chris Walton, Anne Mezzenga, and guest hosts from the Alvarez & Marsal Consumer and Retail Group Chad Lusk and Adam Thompson discuss: What Starbucks’ New CEO Should Fix First For the full episode head here: https://youtu.be/IpxQ9sh4zMU

Discover how AI and cloud computing are transforming digital commerce with Vince Koh, leader of worldwide strategy for digital commerce at AWS. Learn about key trends in #DigitalCommerce, including #AIPersonalization and #OmnichannelIntegration. Vince discusses how retailers can leverage #CloudTechnology to enhance customer experiences and drive profitability. He highlights three critical areas for #AIInvestment in retail: - AI-powered product search and discovery - Dynamic pricing optimization - Personalized marketing and recommendations Find out how #AWS is helping retailers adopt #AI solutions and stay ahead in the rapidly evolving e-commerce landscape. Perfect for retail executives and tech enthusiasts interested in the future of shopping. #RetailTechnology #AWSCloud #EcommerceInnovation #AIAdoption #RetailStrategy Music by hooksounds.com *Sponsored Content*

In this week’s Omni Talk Retail Fast Five news roundup, sponsored by the A&M Consumer and Retail Group, Ownit AI, Avalara, Mirakl, and Ocampo Capital, A&M’s Chad Lusk and Adam Thompson, joined Chris and Anne to discuss: - The “tall” order that awaits Starbucks’ new CEO - Victoria’s Secret’s new CEO Hillary Super and what her first-year priorities should be - Whether we should all buy or sell Best Buy’s new up-to-the-minute delivery monitoring as a point of differentiation - If forced to pick just one, would they rather have the DashPass or Amazon Prime - And closed with a look at Walmart’s decision to pull drones out of three states and if it signals the end of all the drone delivery hype And, the Global Head of Digital Commerce at AWS even stopped by for 5 Insightful Minutes on how and where retailers should make investments in AI! There’s all that, plus this month’s OmniStar (congrats Tony Costanzo of Torrid), dating deal breakers, Greek delicacies, and whether Adam is Team Alfie or Team Gabriel. Music by hooksounds.com

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI, and Sezzle Chris Walton and Anne Mezzenga discuss: An Amazon Studio Acquisition, Anti-Shoplifting Lightning Round For the full episode head here: https://youtu.be/BFqhL9EnFN8

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI, and Sezzle Chris Walton and Anne Mezzenga discuss: If They're Pro Or Con: Amazombies? For the full episode head here: https://youtu.be/BFqhL9EnFN8

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI, and Sezzle Chris Walton and Anne Mezzenga discuss: How The Google Chrome Cookie Will Crumble? For the full episode head here: https://youtu.be/BFqhL9EnFN8

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI, and Sezzle Chris Walton and Anne Mezzenga discuss: How Significant Simbe’s New Remote Monitoring Enhancement Is For the full episode head here: https://youtu.be/BFqhL9EnFN8

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI, and Sezzle Chris Walton and Anne Mezzenga discuss: What They Think Of Best Buy’s Push Into Video For the full episode head here: https://youtu.be/BFqhL9EnFN8

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI, and Sezzle Chris Walton and Anne Mezzenga discuss: If They're Buying Or Selling The Narrative That Target Employees Hate Their New AI Chatbot? For the full episode head here: https://youtu.be/BFqhL9EnFN8

Join Chris Walton and Anne Mezzenga for an insightful discussion with Placer AI's Ethan Chernofsky as he hands his 2024 Midyear Retail Report Card grades. You'll hear Ethan discuss the latest trends, challenges, and opportunities shaping the retail landscape. Key moments include: 0:08 - Introduction and overview of Placer AI's data collection methods 8:02 - Overall retail performance grade and analysis 15:09 - Small format revolution: Promising or overhyped? 22:20 - The future of retail media networks 28:28 - Value retail: The rise of the "middle" and the tri-furcation of retail 35:30 - Surprising mall renaissance and its implications 40:53 - The impact of strategic decisions on retail success Ethan shares valuable insights on foot traffic analytics, consumer behavior shifts, and how major retailers like Costco, Walmart, and Target are adapting. Learn about the potential of retail media networks, the evolution of value retail, and why malls might be making a comeback. This episode offers a comprehensive look at retail performance and emerging opportunities. Don't miss Ethan's thoughts on how retailers can navigate both headwinds and tailwinds in today's dynamic market! #RetailTrends #PlacerAI #RetailAnalytics #RetailStrategy #ConsumerBehavior Music by hooksounds.com *Sponsored Content*

In this week’s Omni Talk Retail Fast Five news roundup, sponsored by the A&M Consumer and Retail Group, Ownit AI, Avalara, Mirakl, and Sezzle, Chris and Anne discussed: - If Target’s new in-store chatbot is really the “sh*tbot” Forbes makes it out to be (Source: Forbes) - Best Buy’s push into video (Source: Chain Store Age) - Simbe Robotics’ new remote planogram monitoring solution (Source: Grocery Dive) - Google’s big Chrome cookie pivot (Source: WSJ) - And closed with a look at whether any retailers should let Amazombies, aka Amazon package returners, into their stores (Source: Yahoo News) There’s all that, plus A&M’s John Clear stops by to give us 5 Insightful Minutes on what retailers can do to combat shrinkage, along with teenage dirtbags, french fries, and how much Anne and Chris both despise putting fitted sheets on their beds. Music by hooksounds.com

Join Chris Walton and Anne Mezzenga for this compelling 5-minute discussion with John Clear, Senior Director at the A&M Consumer and Retail Group, as he delves into the pressing issue of retail shrinkage. Learn about the latest strategies for combating retail shrink, focusing on external theft, internal theft, and operational shrink. Discover how effective inventory management and staff training can significantly reduce shrinkage in retail organizations. Don't miss these valuable insights from their recent study on retail loss prevention. A link to the full study can be found here: https://alvarezandmarsal-crg.com/insight/retails-trojan-horse/ Music by hooksounds.com *Sponsored Content*

In an era where customer loyalty is more critical than ever, retailers are shifting their focus from transactional efficiency to interactive engagement across channels, with generative AI spearheading much of the change. So Omni Talk is pleased to announce that Michael Klein, Talkdesk’s Director of Retail Product Marketing, joined Chris Walton and Anne Mezzenga for the latest installment of their Omni Talk Ask An Expert Series to explore the future of retail CX, and, specifically, how retailers should prioritize it and attack it head on. Collectively the three of them went deep on: - The shift from transactional efficiency to interactive engagement - Strategies for integrating new technologies and enabling talented staff - The expanding ecosystem of customer service roles - The critical importance of unifying customer data across all touchpoints - Practical insights and lessons learned from leading retailers It's the perfect conversation for retail executives, technology enthusiasts, and anyone interested in the evolving landscape of retail operations and customer engagement. Music by hooksounds.com *Sponsored Content*

In this episode of Omni Talk Retail Technology Spotlight Series, hosts Chris Walton and Anne Mezzenga dive deep into the revolutionary world of 2D barcodes with experts Carrie Wilkie from GS1 US and Ayub Mohammed of Bitly. Discover how these small squares are reshaping retail, from supply chains to consumer engagement. Key moments include: 0:08 - Introduction to the future of barcoding in retail 3:50 - The fascinating history of barcodes and their evolution 10:26 - How 2D barcodes are revolutionizing food safety and waste reduction 16:51 - Unlocking consumer engagement through connected packaging 21:37 - ROI for retailers implementing 2D barcode technology 24:51 - How grocers can differentiate themselves with advanced barcoding 27:27 - The future of retail technology and connected packaging With the Bitly Connections Platform, users can manage and track all of their 2D Barcodes and Short Links in one place while getting robust insights into consumer behavior including where and when they are engaging, down to their geographic location, referral source, and time of scan. To learn more, head here: https://bitly.com/pages/resources/press/bitly-introduces-2d-barcodes Join us as we explore how these tiny codes are making a massive impact on inventory management, product traceability, and personalized marketing. This episode offers valuable insights into the future of shopping experiences and brand interactions. #RetailTech #2DBarcodes #ConsumerEngagement #SupplyChain #futureofretail Music by hooksounds.com *Sponsored Content*

In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI and Sezzle Chris Walton, Anne Mezzenga, and guest hosts from the Alvarez & Marsal Consumer and Retail Group Mohit Mohal and Chris Disa discuss: Pro Or Con: Petaluma’s City-wide Reusable Cup Pilot With Starbucks? For the full episode head here: https://youtu.be/mt_9Rzw3a6g

In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI and Sezzle Chris Walton, Anne Mezzenga, and guest hosts from the Alvarez & Marsal Consumer and Retail Group Mohit Mohal and Chris Disa discuss: Buying Or Selling: 2025 As The Year Of The Electronic Shelf Label? For the full episode head here: https://youtu.be/mt_9Rzw3a6g

In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI and Sezzle Chris Walton, Anne Mezzenga, and guest hosts from the Alvarez & Marsal Consumer and Retail Group Mohit Mohal and Chris Disa discuss: If Macy’s Will Finally Get A Break From Being On The Acquisition Block? For the full episode head here: https://youtu.be/mt_9Rzw3a6g

In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI and Sezzle Chris Walton, Anne Mezzenga, and guest hosts from the Alvarez & Marsal Consumer and Retail Group Mohit Mohal and Chris Disa discuss: How Long It Will Be Before Walmart Retail Media Dwarves The Competition? For the full episode head here: https://youtu.be/mt_9Rzw3a6g

In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI and Sezzle Chris Walton, Anne Mezzenga, and guest hosts from the Alvarez & Marsal Consumer and Retail Group Mohit Mohal and Chris Disa discuss: How Rufus Will Shape Digital Commerce? For the full episode head here: https://youtu.be/mt_9Rzw3a6g

In this week’s Omni Talk Retail Fast Five news roundup, sponsored by the A&M Consumer and Retail Group, Ownit AI, Avalara, Mirakl, and Sezzle, A&M’s Mohit Mohal and Chris Disa, joined Chris and Anne to discuss: - Amazon rolling outs it generative AI assistant, “Rufus,” to all shoppers (Source: Chain Store Age) - Walmart’s wide lead in retail media (Source: Marketing Dive) - Macy’s ending its acquisition talks (Source: Retail Dive) - Hy-Vee rolling out ESLs with the VusionGroup (Source: Progressive Grocer) - And closed with a look at Petaluma, California’s new city-wide reusable cup pilot with Starbucks and many others (Source: Chain Store Age) There’s all that, plus how AI could have improved our college dating lives, the inconsistent weights of Chipotle’s burrito bowls, and even more reasons to be scared about facial recognition. To get The Cappy, head here: https://www.amazon.com/coolest-Beverage-Opener-Closer-devices/dp/B077GHSL1H/ref=sr_1_1?crid=DD9QZFK2PED8&dib=eyJ2IjoiMSJ9.a8vieecwLVdSDip1YhvX599LDlwxglIwZ8R5sPSL6yNh3BopFXw5wgglO-4rSYp4uqToQUS1PvM4dq8SFK1rdzEbEGE-CVxl5lzjpaxGbRok9bHxTubTmD9pC2TEg9nHx-VfhoSBnqIvY_h0kj8DrzhBDqIhutweZQWTeWtLloedxCTFyi5d4XVSVi9TPv1_6QLyQRpG-PqHN-3xNPzJ3AAgobdnmpDcmpiE4MUyTNz8elupetIXPyXLvvL4fTlctuoZtc57sjJob5uk_Al3ei4srDdkO7msUNy-TZMrSZw.l2KyosrngOgbjj7glCq7kIpLUyo2P5TftiUyCuuh-yI&dib_tag=se&keywords=the+cappy+beverage+can+closers+%26+openers&qid=1721166396&sprefix=the+cappy%2Caps%2C191&sr=8-1 Music by hooksounds.com

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI, and Sezzle Chris Walton and Anne Mezzenga discuss: Love It Or Leave It: Walmart Stocking 101 For College Credit? For the full episode head here: https://youtu.be/wRZQbkcFGrE

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI, and Sezzle Chris Walton and Anne Mezzenga discuss: Pro Or Con: Paying For Groceries With Venmo? For the full episode head here: https://youtu.be/wRZQbkcFGrE

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI, and Sezzle Chris Walton and Anne Mezzenga discuss: If They're Buying Or Selling: Training Store Employees With Gamified iPads For the full episode head here: https://youtu.be/wRZQbkcFGrE

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI, and Sezzle Chris Walton and Anne Mezzenga discuss: If Co-op The First Of Many More Wins For Walmart Commerce Technologies? For the full episode head here: https://youtu.be/wRZQbkcFGrE

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI, and Sezzle Chris Walton and Anne Mezzenga discuss: Saks & Neimans: Will Two Wrongs Make A Right? For the full episode head here: https://youtu.be/wRZQbkcFGrE

In this week’s Omni Talk Retail Fast Five news roundup, sponsored by the A&M Consumer and Retail Group, Ownit AI, Avalara, Mirakl, and Sezzle, Chris and Anne discussed: - The Saks and Neiman Marcus merger and what to expect from Amazon’s involvement in it (Source: NPR) - Co-op opting to use “Store Assist” from Walmart Commerce Technologies (Source: PYMNTS) - Circle K gamifying employee training via iPads (Source: Chain Store Age) - Hy-Vee enabling its online shoppers to pay for their groceries with Venmo (Source: Chain Store Age) - And closed with a “love it or leave it” discussion about Walmart and McDonald’s working to secure college credit for the hours their employees work in their stores (Source: NPR) There’s all that, plus Taco Bell retirement communities, drone mishaps, and the best way to toast a marshmallow before putting it into a s’more. Music by hooksounds.com

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI, and Sezzle Chris Walton and Anne Mezzenga discuss: If They're Buying Or Selling: The Future Of Smart Carts For the full episode head here: https://youtu.be/W_w19M1CeVQ

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI, and Sezzle Chris Walton and Anne Mezzenga discuss: If They Would Use BNPL With Tiptop Trade-in For the full episode head here: https://youtu.be/W_w19M1CeVQ

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI, and Sezzle Chris Walton and Anne Mezzenga discuss: If We're Really Amidst The ‘Second Barcode Revolution For the full episode head here: https://youtu.be/W_w19M1CeVQ

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI, and Sezzle Chris Walton and Anne Mezzenga discuss: If Target’s More Aggressive Shoplifting Thresholds Make A Difference? For the full episode head here: https://youtu.be/W_w19M1CeVQ

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI, and Sezzle Chris Walton and Anne Mezzenga discuss: What To Make Of Amazon’s SHEIN And Temu Copycat For the full episode head here: https://youtu.be/W_w19M1CeVQ

In this week’s Omni Talk Retail Fast Five news roundup, sponsored by the A&M Consumer and Retail Group, Ownit AI, Avalara, Mirakl, and Sezzle, Chris and Anne discussed: - Amazon’s plans to copycat Shein and Temu (Source: CNBC) - Target lowering its in-store theft threshold from $100 to $50 (Source: Bloomberg) - Tesco piloting on-pack, scannable QR codes (Source: Grocery Gazette) - Tiptop adding the new wrinkle of trade-ins to its BNPL offering (Source: Digital Transaction) - And we closed with yet another look at the future of smart carts through the lens of Shoprite’s further expansion of its Instacart Caper Cart pilot to more stores (Source: Retail Dive) There’s all that, plus this month’s OmniStar (congrats Diana Marshall of Sam’s Club), how Chris would improve the Delta Sky Club, dating app wingmen, and who Anne would most want to call the play-by-play of a 10-minute recap video of her life. Music by hooksounds.com

In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI and Sezzle Chris Walton, Anne Mezzenga, and guest hosts from the Alvarez & Marsal Consumer and Retail Group Kelly Carey and Jeff Dwyer discuss: Buying Or Selling: Target’s New Shopify Partnership? For the full episode head here: https://youtu.be/sCbPr56WuxQ

In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI and Sezzle Chris Walton, Anne Mezzenga, and guest hosts from the Alvarez & Marsal Consumer and Retail Group Kelly Carey and Jeff Dwyer discuss: If The World Really Needs A $5 Per Month GenAI Alexa? For the full episode head here: https://youtu.be/sCbPr56WuxQ

In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI and Sezzle Chris Walton, Anne Mezzenga, and guest hosts from the Alvarez & Marsal Consumer and Retail Group Kelly Carey and Jeff Dwyer discuss: If Unilever's Taken A Quantum Leap Too Far? For the full episode head here: https://youtu.be/sCbPr56WuxQ

In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI and Sezzle Chris Walton, Anne Mezzenga, and guest hosts from the Alvarez & Marsal Consumer and Retail Group Kelly Carey and Jeff Dwyer discuss: If They Would Advise Netflix To Build ‘Netflix Houses’ Within Malls? For the full episode head here: https://youtu.be/sCbPr56WuxQ

In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI and Sezzle Chris Walton, Anne Mezzenga, and guest hosts from the Alvarez & Marsal Consumer and Retail Group Kelly Carey and Jeff Dwyer discuss: If Target Is Right To Push Gen AI Into Stores? For the full episode head here: https://youtu.be/sCbPr56WuxQ

In this week’s Omni Talk Retail Fast Five news roundup, sponsored by the A&M Consumer and Retail Group, Ownit AI, Avalara, Mirakl, and Sezzle, A&M’s Kelly Carey and Jeff Dwyer joined Chris and Anne to discuss: - Whether Target is making a smart move in rolling out generative AI so quickly across its store base (Source: Target Press Release) - What Netflix has to get right for its “Netflix House” concept to work (Source: The Verve) - Unilever’s new partnership with Microsoft to expand its use of quantum computing (Consumer Goods Technology) - The long-term value and viability of a generative AI Amazon Alex (Source: Reuters) - And we closed with a discussion of whether we should buy or sell Target’s new partnership with Shopify (Source: CNBC) There’s all that, plus Ovative’s Chuck Anderson-Weir stops by to give us 5 Insightful Minutes on his company’s latest Enterprise Marketing Return Power Rankings, and a lighting round filled with questions about postage stamps, Tom Brady, and spicy romance novels. Link to power rankings: ovative.com/insights/2024-media-power-rankings/ Music by hooksounds.com

In this insightful 5-minute segment, Chris Walton and Anne Mezzenga sit down with Chuck Anderson-Weir, Senior Director of Measurement Solutions at Ovative, to discuss the latest EMR (Enterprise Marketing Return) Power Rankings. Link to power rankings: https://ovative.com/insights/2024-media-power-rankings/ Discover the marketing trends that are driving incremental revenue, customer acquisition, and long-term brand equity for retailers. Learn how digital video platforms like CTV and YouTube are rising in the rankings, thanks to their ability to drive in-store traffic and provide full-funnel marketing solutions. Chuck shares examples of retailers like Men's Wearhouse and Torrid, who are leveraging digital video to increase their marketing ROI by up to 20%. Explore the potential of shoppable TV ads, as seen with Amazon Prime Video, and how this technology is catching up to meet consumer engagement preferences. Chuck also predicts that influencer and creator marketing will flip the entire marketing planning cycle on its head by 2025, as retailers become more data-driven and customer-centric. Don't miss out on these valuable insights that could help your retail business stay ahead of the curve in the ever-evolving marketing landscape. #EMRPowerRankings #RetailMarketing #DigitalVideo #InfluencerMarketing #CreatorMarketing #ShoppableTVAds #Ovative #ChrisWalton #AnneMezzenga #RetailIndustryPredictions #2025RetailTrends Music by hooksounds.com Sponsored Content

In yet another one of those, "Holy Cow! That is so cool!" episodes of the Omni Talk Retail Technology Spotlight Series, hosts Chris Walton and Anne Mezzenga explore the groundbreaking potential of generative AI in the retail industry. Sravanth Aluru, the Founder and CEO of Avataar, alongside Avataar’s SVP of Creative AI, Jane Rawnsley, share insights on how their cutting-edge technology is radically improving retail product visualization and storytelling. You'll discover how Avataar harnesses the convergence of AI and computer vision to drastically reduce operational costs and time for retailers while enhancing the consumer experience. You'll also learn about the seamless creation of digital assets, from still images to immersive 3D environments, enabling personalized and engaging product exploration. You'll even gain insights into the future of retail, where the lines between physical and digital blur, and how Avataar empowers brands to scale their content creation and meet customers where they are. The top digital marketplaces and brands like Samsung are already leveraging Avataar's capabilities and witnessing impressive ROI and conversion rate uplifts, so whether you're a retail professional, marketer, or simply fascinated by the transformative power of AI, this episode is a must-watch, with immediate real-world application. Join the conversation and immerse yourself in the boundless possibilities that generative AI brings to the world of retail. And, for additional video footage to complement the interview, check out this link that showcases the full power of Avataar on display: https://youtu.be/c2aaKbUI_Ec #GenerativeAI #RetailTechnology #ProductVisualization #DigitalAssetCreation #ImmersiveExperiences #RetailInnovation #AvatarAI #OmniTalk #Avataar *Sponsored Content*

In the latest edition of Omni Talk’s Retail Fast Five live from Outdoor Retailer in Salt Lake City, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI and Sezzle Chris Walton and Anne Mezzenga discuss: What Retailers Should Do To Capitalize On The Adult Toy Trend For the full episode head here: https://youtu.be/8N2dDdOJ_5g

In the latest edition of Omni Talk’s Retail Fast Five live from Outdoor Retailer in Salt Lake City, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI and Sezzle Chris Walton and Anne Mezzenga discuss: McDonald’s Calling It Quits On Automated Ai Ordering At The Drive Thru . .. For Now For the full episode head here: https://youtu.be/8N2dDdOJ_5g

In the latest edition of Omni Talk’s Retail Fast Five live from Outdoor Retailer in Salt Lake City, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI and Sezzle Chris Walton and Anne Mezzenga discuss: Instacart Plugging Retail Media Data Into Youtube Shopping For the full episode head here: https://youtu.be/8N2dDdOJ_5g

In the latest edition of Omni Talk’s Retail Fast Five live from Outdoor Retailer in Salt Lake City, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI and Sezzle Chris Walton and Anne Mezzenga discuss: TikTok Launching Image Search – Should Google And Amazon Be Scared? For the full episode head here: https://youtu.be/8N2dDdOJ_5g

In the latest edition of Omni Talk’s Retail Fast Five live from Outdoor Retailer in Salt Lake City, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI and Sezzle Chris Walton and Anne Mezzenga discuss: Buy ing Or Selling: Kohl’s Return Drop? For the full episode head here: https://youtu.be/8N2dDdOJ_5g

In this week’s Omni Talk Retail Fast Five news roundup, recorded live from the lovely Marriott in Salt Lake City, and sponsored by the A&M Consumer and Retail Group, Ownit AI, Avalara, Mirakl, and Sezzle, Chris and Anne discussed: - Whether Kohl’s new return drop is a sign of an ongoing identity crisis within the retailer (Source: Retail Dive) - TikTok going after Google (and Amazon before it) with image search (Source: TechCrunch) - Instacart plugging into YouTube shopping ads (Source: Grocery Dive) - McDonalds calling it quits, for now, on automated order taking at the drive-thru (Source: Restaurant Business) - And they closed with a story on how adults are buying more toys for themselves than they are for pre-schoolers (Source: Retail Dive) There’s all that, plus Microsoft’s Rajen Raval of Microsoft stops by to give us 5 Insightful Minutes on improving supply chains with AI, and Anne and Chris get absolutely wacky with taxes in honor of Avalara and their upcoming work at the Outdoor Retailer conference. Music by hooksounds.com

In this insightful five minute interview, Rajen Raval, Microsoft's Director of Supply Chain Industry Solutions, discusses how Microsoft's cloud services and AI technologies are transforming supply chain visibility, collaboration, and decision-making. Learn how Microsoft's secure storage, compute power, and applications like Power Platform, Teams, and blockchain enable companies to create a strong data foundation and drive traceability across the value chain. You will also hear about the role of Copilot, an AI-powered personal assistant that contextualizes data from various sources, providing insights and recommending next best actions to streamline supply chain processes. Rajen shares real-life examples of how Copilot helps retail organizations optimize inventory management and facilitate communication between stakeholders, such as retail stores, warehouses, and distribution centers. Music by hooksounds.com *Sponsored Content*

Chris Walton and Anne Mezzenga sit down with David Dorf, Global Head of Retail Industry Solutions at AWS, and Filippo Battaini, Research Manager for Retail Insights at IDC, to discuss the most impactful and practical use cases for AI and generative AI in retail. Discover how retailers can leverage AI to drive profitability and ROI through innovative applications in inventory management, demand forecasting, product descriptions, hyper-personalization, and ideation. Learn about the IDC Techscape, a comprehensive framework for evaluating AI use cases in retail, and how it can guide retailers in their AI adoption strategy (Link to Techscape: https://pages.awscloud.com/GLOBAL-brand-awareness-content-download-24-idc-ardm-techscape-ai-in-retail-report-learn.html?trk=3aeeaa98-dfd2-4059-8b8e-7bb2e0acc4bc&sc_channel=el) David and Filippo share real-world case studies demonstrating the transformative power of AI in improving customer experience, enhancing employee efficiency, and streamlining omnichannel operations. They also discuss the organizational changes required for successful AI implementation and offer practical advice for retailers looking to embark on their AI journey. This podcast is packed with valuable insights to help you navigate the rapidly evolving landscape of AI in retail. Link to the Very Group Case Study: https://aws.amazon.com/resources/analyst-reports/idc/global-ar-report-ardm-idc-the-very-group/?trk=c7f025a5-c68a-4ecb-8f6b-41bd451701ad&sc_channel=el #AIinRetail #GenerativeAI #RetailTechnology #ROI #InventoryManagement #DemandForecasting #Hyperpersonalization #Ideation #RetailMedia #IDCTechscape #AWS #RetailInnovation Music by hooksounds.com *Sponsored Content*

In this mind-blowing interview, Sabesan Sithamparanathan, the founder and president of PervasID, shares groundbreaking insights on how new breakthroughs in RFID technology (that are already being implemented at a major global apparel retailer) will soon radically change the retail landscape. Learn how PervasID’s cutting-edge RFID solution, powered by AI and machine learning, empowers retailers to optimize omnichannel operations, reduce shrink, and enhance loss prevention strategies. Sabesan also discusses the wide-ranging applications of RFID technology beyond retail, including healthcare, aerospace, and supply chain management. Key topics covered include: - What it takes to achieve 99%+ stock accuracy and real-time inventory visibility - How RFID can enhance your click and collect and omnichannel capabilities - How real-time data can reduce shrink and improve loss prevention - The future of RFID technology in retail and beyond This podcast is already one of Chris and Anne’s favorites of 2024. Don’t miss this opportunity to learn from a true expert in the field and discover how RFID technology is still evolving to upend the industry. Music by hooksounds.com *Sponsored Content*

In the latest edition of Omni Talk’s Retail Fast Five live from CommerceNext in NYC, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI and Sezzle Chris Walton and Anne Mezzenga discuss: Buying Or Selling: Starbucks Studio? For the full episode head here: https://youtu.be/DHHDZtEQB3M

In the latest edition of Omni Talk’s Retail Fast Five live from CommerceNext in NYC, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI and Sezzle Chris Walton and Anne Mezzenga discuss: Ikea Staffing Employees Within Roblox For the full episode head here: https://youtu.be/DHHDZtEQB3M

In the latest edition of Omni Talk’s Retail Fast Five live from CommerceNext in NYC, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI and Sezzle Chris Walton and Anne Mezzenga discuss: What We Can Learn From Tesco’s Online Marketplace For the full episode head here: https://youtu.be/DHHDZtEQB3M

In the latest edition of Omni Talk’s Retail Fast Five live from CommerceNext in NYC, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI and Sezzle Chris Walton and Anne Mezzenga discuss: If Body Cameras Keep Store Employees Safer? For the full episode head here: https://youtu.be/DHHDZtEQB3M

In the latest edition of Omni Talk’s Retail Fast Five live from CommerceNext in NYC, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI and Sezzle Chris Walton and Anne Mezzenga discuss: Walmart Rolling Out Vusion ESLs To Half The Chain For the full episode head here: https://youtu.be/DHHDZtEQB3M

In this exclusive interview recorded live from the Mirakl Summit in NYC, Molly Hop, EVP Market at Havas Media Network, shares her expertise on navigating the world of retail media networks and e-commerce advertising. Discover key strategies for optimizing your paid media spend, leveraging first-party data, and enhancing customer experience across retail marketplaces. Learn how to strike the right balance between endemic and non-endemic advertising, align your KPIs, and drive incremental growth for your brand. Molly emphasizes the importance of agency partnerships and finding the sweet spot between short-term and long-term strategies to maximize your success in the rapidly evolving retail media landscape. Whether you're a brand looking to boost your relevance or a retailer aiming to create a winning retail media network, this video is packed with actionable insights to help you stay ahead of the curve. Don't miss out on these tips for mastering retail media networks and elevating your e-commerce advertising performance. #RetailMediaNetworks #EcommerceAdvertising #RetailMarketplaces #FirstPartyData #CustomerExperience #MiraklSummit *Sponsored Content*

In this exclusive interview recorded live from CommerceNext 2024, Payman Nejati, co-founder and CEO of Ownit AI, shares groundbreaking insights on how his company is transforming the e-commerce landscape with AI-powered overviews and search optimization. With a background spanning 21 years in e-commerce and multiple successful startups, Payman brings a wealth of expertise to the table. Discover how Ownit AI's innovative technology, similar to Google's recently announced AI overviews, helps retailers like Ulta Beauty provide context-driven product recommendations, improve conversion rates, and achieve free customer acquisition through SEO. Payman discusses the importance of answering consumer questions throughout the shopping journey and how this approach can help brands and retailers thrive in an era of voice search and AI assistants like Amazon's Alexa and Apple's Siri. Learn about Ownit AI's user-friendly onboarding process, the company's commitment to partnering with forward-thinking retailers, and their plans for continued innovation in the rapidly evolving world of e-commerce and artificial intelligence. Sponsored Content

In this exclusive interview recorded live from the Ownit AI Podcast Studio at CommerceNext 2024, Jill Pavlovich, SVP of Digital Shopping Experiences at Albertsons, shares insights on the company's digital transformation journey from a traditional brick and mortar grocery store to an omnichannel retailer. With a background in fashion merchandising and experience at Wayfair, Jill brings a unique perspective to the grocery industry. Jill discusses the challenges and opportunities of reducing customers' cognitive load when it comes to meal planning and grocery shopping. She highlights Albertsons' innovative shoppable recipes feature, which offers over 9,000 proprietary recipes created by in-house dietitians and chefs, tailored to customers' dietary preferences and household sizes. Discover how Albertsons is leveraging digital engagement, retail media, and customer insights to cater to the evolving needs of consumers, including the upcoming Gen Z shoppers, in this engaging conversation.

In this exclusive interview recorded live from the Ownit AI Podcast Studio at CommerceNext 2024, Amber Turley, VP of Omni Convenience and Commerce Partnerships at Sephora and an OmniStar Award recipient, shares insights on the beauty retailer's approach to delivering convenience and personalization across multiple channels. Amber discusses the various ways Sephora offers convenience to its customers, including same day delivery, buy online pickup in store (BOPIS), curbside pickup, auto-replenishment subscriptions, and partnerships with on-demand marketplaces like Instacart and DoorDash. Amber emphasizes the importance of inventory management and cross-functional collaboration in ensuring a seamless customer experience. She also touches on the role of personalization in Sephora's CRM journey and the integration of omnichannel convenience options throughout the shopping experience. Discover how Sephora is setting the standard for omnichannel retail and learn about the key factors driving their success in this engaging conversation.

In this exclusive interview recorded live from the Ownit AI Studio at CommerceNext 2024, Rick Lockton, SVP of Digital at Tractor Supply Company, shares insights on navigating the challenges and opportunities of omnichannel retail. With a background in merchandising and over a decade of experience in digital product management, Rick discusses the importance of organizational design, incentives, and collaboration between digital and store teams. Rick shares his priorities for Tractor Supply, including improving site conversion, leveraging AI in marketing, and building a CDP to better understand and engage customers. He also touches on the value of adopting agile methodology and a product mindset in key areas of the business, such as e-commerce and merchandising. Discover how Tractor Supply is driving digital transformation and omnichannel success by staying close to customers, integrating store and digital experiences, and embracing new retail technologies in this engaging conversation.

In this exclusive interview recorded live from the Ownit AI Podcast Studio at CommerceNext 2024, Noam Paransky, Chief Omni and Innovation Officer at Tapestry, shares insights on the company's digital transformation journey and the evolving role of omnichannel in luxury retail. With an extensive background in consulting at Kurt Salmon Associates (now part of Accenture Strategy), AlixPartners, and Gap Inc., Noam brings a wealth of experience to his current position. Noam discusses the importance of creating unified platforms across Tapestry's family of brands, including Coach, while also tailoring omnichannel initiatives to each brand's unique needs. He emphasizes the significance of empowering store associates and adapting digital strategies to enhance the human touch in retail. Discover how Tapestry is leveraging generative AI to improve customer service, synthesize field feedback through the innovative "Tell Rexy" program, and create more engaging shopping experiences during the holiday season and beyond.

In this exclusive interview recorded live from the Ownit AI booth at CommerceNext 2024, Mara Sirhal, Chief Merchant and Brand Officer at Saks OFF 5TH, shares insights on the power of off-price luxury and how the company delivers attainable aspiration to its customers. With a career spanning nearly two decades at Macy's and Bed Bath & Beyond, Mara discusses the importance of vulnerability and being "selfish" in driving one's career forward. Mara emphasizes the emotional experience that Saks OFF 5TH provides, offering incredible deals on aspirational brands, especially during times of macroeconomic pressure. She also touches on the value of staying curious about new retail technologies and building relationships in the industry. Discover how Saks OFF 5TH is navigating the evolving retail landscape and delivering value to its customers in this engaging conversation.

In this week’s Omni Talk Retail Fast Five news roundup, recorded live from CommerceNext 2024, and sponsored by the A&M Consumer and Retail Group, Ownit AI, Avalara, Mirakl, and Sezzle, Chris and Anne discussed: - Walmart rolling out electronic shelf labels to nearly half its U.S. stores (Source: Retail Dive) - TJX asking its sales associates to wear body cameras (Source: CNN) - Tesco building its own third-party digital marketplace (Source: Retail Gazette) - IKEA hiring employees to work inside of Roblox (Source: Marketing Dive) - And closed with a look at Starbucks’ decision to open its own in-house production studio (Source: Adweek) There’s all that, plus Capri Suns, Dr. Pepper, and some really spicy enchiladas. Music by hooksounds.com

In the latest edition of Omni Talk’s Retail Fast Five live from Shoptalk Europe, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI and Sezzle Chris Walton and Anne Mezzenga discuss: If The Latest Earnings Are The Canary In The Kohl’s Mine? For the full episode head here: https://youtu.be/VZN770YxL6g

In the latest edition of Omni Talk’s Retail Fast Five live from Shoptalk Europe, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI and Sezzle Chris Walton and Anne Mezzenga discuss: If They're Buying Or Selling: Walmart Realm? For the full episode head here: https://youtu.be/VZN770YxL6g

In the latest edition of Omni Talk’s Retail Fast Five live from Shoptalk Europe, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI and Sezzle Chris Walton and Anne Mezzenga discuss: If The Takeoff Chapter 11 News Is The End Of Automated Microfulfillment? For the full episode head here: https://youtu.be/VZN770YxL6g

In the latest edition of Omni Talk’s Retail Fast Five live from Shoptalk Europe, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI and Sezzle Chris Walton and Anne Mezzenga discuss: How They'll Have What Abercrombie Is Having For the full episode head here: https://youtu.be/VZN770YxL6g

In the latest edition of Omni Talk’s Retail Fast Five live from Shoptalk Europe, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI and Sezzle Chris Walton and Anne Mezzenga discuss: Amazon Adding Grubhub To Amazon Prime For the full episode head here: https://youtu.be/VZN770YxL6g

Live from the Shoptalk Europe stage, Omni Talk's Chris Walton and Anne Mezzenga recap the key takeaways from all three days of the conference with Shoptalk's very own Ben Miller and Zahra Mohamed, all in rapid fire style, and allocating no more than 4 minutes per topic! Highlights include: - The overall state of European Retail - How real is the concept of "Unified Commerce" - Is AI overhyped? Underhyped? Or properly hyped? - The power of brand - Retail Media -- is it all it's cracked up to be? - And, of course, our biggest surprises from the conference and much, much more! Music by hooksounds.com

In this exclusive interview recorded live from the Walmart Commerce Technologies studio at Shoptalk Europe, Arianne Parisi, Chief Digital Officer at JD Sports, discusses the company's retail transformation journey and omnichannel commerce strategy. As a leading sports fashion retailer, JD Sports is focusing on putting the customer at the center of their operations while expanding their presence in the US market. Parisi shares insights on overcoming legacy systems, achieving cross-channel consistency, and meeting evolving consumer expectations. She emphasizes the importance of building brand awareness and redefining success metrics in the age of omnichannel retail. Discover how JD Sports is navigating the challenges of digital leadership and driving retail innovation in this engaging conversation.

In this exclusive interview recorded live from the Walmart Commerce Technologies Studio at Shoptalk Europe, Marc Vicente Sala, Chief Digital Director at Kingfisher PLC, shares insights on the company's digital transformation and omnichannel journey. Kingfisher, a leading home improvement retailer with brands like B&Q, Screwfix, Castorama, and Brico Dépôt, is focusing on harnessing the power of AI, marketplaces, and retail media to enhance customer experiences. Marc Vicente discusses the importance of organizing and leveraging customer data to enable effective AI implementation, including algorithmic AI for forecasting and demand planning, as well as generative AI for catalog improvement and image quality enhancement. He also highlights the growing significance of marketplace business models and their synergy with retail media, allowing sellers to gain visibility and monetize through performance-based strategies. Discover how Kingfisher is navigating the digital landscape and driving omnichannel retail innovation in this engaging conversation.

In this exclusive interview recorded live from the Walmart Commerce Technologies Podcast Studio from Shoptalk Europe 2024, Nikki Sale, Chief Digital Commerce Director at Diageo, shares insights on the company's digital transformation journey and omnichannel retail strategies. Diageo, known for iconic brands like Johnnie Walker, Baileys, and Guinness, is focusing on creating personalized and seamless consumer experiences across both physical stores and online platforms. Nikki discusses the importance of breaking down organizational silos and achieving alignment to effectively deliver omnichannel experiences. She also shares examples of innovative digital tools, such as "What's Your Whiskey," which utilizes flavor print technology to help consumers discover their preferred whiskey tastes. Discover how Diageo is leveraging digital tools and strategies to drive personalization and enhance the customer journey in this engaging conversation.

In this exclusive interview recorded live from the Walmart Commerce Technologies Studio at Shoptalk Europe. Sathya Nandakumar, CTO at Holland & Barrett, shares insights on the company's digital transformation journey and the role of AI in the health and wellness retail sector. Holland & Barrett, a leading retailer of vitamins, supplements, and healthy food, is focusing on leveraging technology to enhance personalization and to improve its customer experiences across its omnichannel ecosystem. Nandakumar discusses the importance of a comprehensive AI strategy, highlighting the potential applications of generative AI in search, content creation, and personalization. She also emphasizes the significance of data as the foundation for machine learning, customer insights, and CLV optimization. Discover how Holland & Barrett is navigating the digital landscape, driving omnichannel excellence, and empowering store colleagues to deliver exceptional customer experiences in this engaging conversation.

In this exclusive interview recorded live from the Walmart Commerce Technologies Studio at Shoptalk Europe, Sanjeeth Cherian, Head of Product Strategy and Business Operations at Walmart Commerce Technologies, shares insights on the company's journey to offer innovative retail technology solutions to retailers worldwide. As part of the founding team, Sanjeeth discusses the challenges and opportunities of building a SaaS platform that leverages Walmart's extensive experience in e-commerce, store operations, and supply chain. Sanjeeth highlights the importance of customer feedback in shaping product development and the key benefits of their offerings, such as route optimization, which addresses supply chain disruption, cost reduction, and carbon footprint reduction while providing flexibility to retailers. Discover how Walmart Commerce Technologies is positioning itself within the retail tech ecosystem and driving digital transformation through a platform play approach in this engaging conversation. Sponsored Content

In this exclusive interview from the Walmart Commerce Technologies Studio at Shoptalk Europe, Bruno Mourão, Head of Ecosystem at Sonae MC, shares insights on the company's approach to omnichannel retail, partnerships, and meeting customer expectations. Sonae MC, a leading Portuguese grocery retailer with a strong presence in both physical stores and e-commerce, is focusing on expanding its ecosystem beyond grocery to include food, health and wellness, loyalty, medical services, and marketplaces. Bruno discusses the company's journey from hypermarkets to supermarkets, convenience stores, and franchising models, as well as its efforts to consolidate omnichannel services like click and collect, curbside pickup, and quick commerce. He also touches on the growing importance of retail media and the need for consistency in delivering on customer promises. Discover how Sonae MC is navigating the evolving retail landscape and fostering partnerships with brands and local businesses to better serve Portuguese consumers in this engaging conversation.

In this exclusive interview recorded live from the Walmart Commerce Technologies Studio at Shoptalk Europe, Dr. Jan Philippe Wintjes, Executive Vice President Global Omnichannel, Hugo Boss, shares insights on the company's approach to omnichannel retail, digital product discovery, and exploring new frontiers like Web 3 and the metaverse. With over 20 years of experience in the fashion industry, JP oversees a wide range of responsibilities, including retail, e-commerce, app development, loyalty programs, customer relationship management, and merchandising. JP discusses the importance of creating engaging and exciting customer journeys across various touchpoints, from retail stores to online platforms. He emphasizes the role of digital product discovery in promoting brands through social media, live shopping, and 360-degree product visualization. Discover how Hugo Boss is leveraging innovative technologies like AI and logistics to enhance operational efficiency and profitability while maintaining an entrepreneurial mindset to test and learn new concepts, such as their successful Roblox collaboration.

In this exclusive interview recorded live from the Walmart Commerce Technologies Studio from Shoptalk Europe, Caroline Welsh, Customer Digital and Trading Board Director at Brico Dépôt (part of the Kingfisher Group), shares insights on the company's remarkable journey in launching an e-commerce website in just eight days and a marketplace in three months during the COVID-19 pandemic. Caroline also discusses her role in overseeing merchandising, advertising, loyalty, pricing, and customer data to create exceptional omnichannel experiences. Discover how Brico Dépôt stays true to its purpose while expanding its assortment, leveraging store colleagues' expertise, and fostering partnerships. Caroline also emphasizes the importance of clearly defining the MVP to move quickly and efficiently. Looking ahead, Caroline highlights the critical need for attracting future trade professionals and increasing female representation in the home improvement industry. She also touches on the importance of sustainability and how Kingfisher Group is supporting apprenticeships to build a strong workforce.

In this exclusive interview recorded live from the Walmart Commerce Technologies Studio at Shoptalk Europe, Baltazar Ozonek, VP of AI & Innovation at Pandora, the world's largest jewelry company, shares insights on unlocking the value of data and AI in an omnichannel retail environment. With a focus on customer experience and brand alignment, Baltazar discusses the importance of data quality, AI deployment, and personalization across all channels. Discover how Pandora is navigating the challenges of legacy tech and leveraging its vertically integrated supply chain as a competitive advantage. Baltazar also delves into the critical components of successful AI implementation, including data requirements, tech requirements, and people capabilities. Learn about the significance of measuring incremental gains, avoiding diminishing returns, and ensuring true revenue uplift when deploying AI solutions. Baltazar emphasizes the need for a pragmatic approach that balances commercial opportunity with the complexity of AI models.

In this week’s Omni Talk Retail Fast Five news roundup, sponsored by the A&M Consumer and Retail Group, Ownit AI, Avalara, Mirakl, and Sezzle, Chris and Anne discussed: - Amazon adding Grubhub food delivery for free to Amazon Prime (Source: Verge) - Abercrombie & Fitch’s first billion dollar Q1 (Source: Retail Dive) - Takeoff Technologies filing for Chapter 11 bankruptcy (Source: Grocery Dive) - Walmart’s “trippy” new online storefront, Walmart Realm (Source: Fast Company) - And closed with a look at Kohl’s disastrous earnings report (Source: Reuters) There’s all that, plus this month’s OmniStar (congrats Burlington’s Connie Droge), how to best take care of bald scalps, Prince, and whether an AI digital twin of Chris would actually enhance Anne’s work life. Music by hooksounds.com

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, Mirakl and Sezzle Chris Walton and Anne Mezzenga discuss: Buying Or Selling: Google’s New AI Fit Tech? For the full episode head here: https://youtu.be/WRfZZXuntpg

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, Mirakl and Sezzle Chris Walton and Anne Mezzenga discuss: Schnucks Partnering With Ibotta For the full episode head here: https://youtu.be/WRfZZXuntpg

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, Mirakl, and Sezzle Chris Walton and Anne Mezzenga discuss: Walmart Adding Free Pet Telehealth To Walmart+ For the full episode head here: https://youtu.be/WRfZZXuntpg

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, Mirakl, and Sezzle Chris Walton and Anne Mezzenga discuss: TikTok To Make It Easier For Creators To Make Money For the full episode head here: https://youtu.be/WRfZZXuntpg

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, Mirakl, and Sezzle Chris Walton and Anne Mezzenga discuss: Wayfair Opening Its First Large Format Store! For the full episode head here: https://youtu.be/WRfZZXuntpg

In this quick 5-minute interview, Joanna Ranagarajan, Managing Director at the A&M Consumer and Retail Group, explains how Shein has disrupted the fast fashion industry and discusses what other retailers can learn from the disruption. - Learn about Shein’s key strategies, including incorporating consumer feedback into product development, optimizing supply chain agility, and leveraging social media marketing. - Discover how Shein’s data-driven approach and rapid go-to-market strategy have enabled them to capture market share in the competitive retail landscape. - Gain insights into how brands can adapt to changing consumer trends and improve financial metrics by embracing “seasonless” products, reducing lead times, and responding decisively to customer analytics. - Stay ahead of the curve in the evolving world of fast fashion and retail disruption. To read Joanna and her team’s report on Shein and Fast Fashion, head here: https://alvarezandmarsal-crg.com/insight/navigating-the-rapid-pace-of-fashion/ Music by hooksounds.com *Sponsored Content*

In this week’s Omni Talk Retail Fast Five news roundup, sponsored by the A&M Consumer and Retail Group, Wiliot, Avalara, Mirakl, and Sezzle, Chris and Anne discussed: - What Wayfair has to get right in the opening of its first large-format store (Source: Chain Store Age) - TikTok lowering the thresholds for creators to earn seller commissions (Source: Bloomberg) - Walmart adding free pet telehealth to Walmart+ (Source: CNBC) - Schnucks partnering with Ibotta (Source: Chain Store Age) - And closed with a lively debate on the value of Google’s new AI tool that lets advertisers showcase clothing on various models and body types (Source: Wired) There’s all that, plus A&M's Joanna Rangarajan stops by for 5 Insightful Minutes on Shein and fast fashion, and we also talk head transplants, beach vibes, and why Chris thinks he is now a dead ringer for Mikhail Gorbachev. Music by hooksounds.com

Discover how AI is impacting practically impacting retail inventory planning and allocation through the eyes of Desigual. Join Chris Walton and Anne Mezzenga from Omni Talk as they interview James Theuerkauf, CEO of Syrup Tech, and Carla Roger Casacuberta, Head of Merchandising at Desigual. Learn how Desigual leveraged Syrup Tech's AI optimization solutions to improve demand forecasting, its omnichannel retail strategies and capabilities, and its overall inventory efficiency. Understand the importance of balancing AI and human intelligence in retail analytics and innovation. Gain insights into the successful implementation of AI technology for merchandising and how it can transform your retail business. Don't miss this informative discussion on the future of AI in retail! #AIinRetail #InventoryPlanning #InventoryAllocation #RetailTechnology #AIOptimization #RetailAnalytics #OmnichannelRetail #DemandForecasting #RetailInnovation #InventoryEfficiency #SyrupTech #Desigual #RetailAISolutions #JamesTheuerkauf #CarlaRogerCasacuberta #AIandHumanIntelligence #AIforMerchandising Music by hooksounds.com *Sponsored Content*

In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW, and Sezzle, Chris Walton, Anne Mezzenga, and guest hosts from the Alvarez & Marsal Consumer and Retail Group Truett Horne and Jeremy Levine discussed: Hims Offering Wegovy For $199 Per Month

In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW, and Sezzle, Chris Walton, Anne Mezzenga, and guest hosts from the Alvarez & Marsal Consumer and Retail Group Truett Horne and Jeremy Levine discussed: Lego Tying Sustainability Goals To Employee Bonuses For the full episode head here: https://youtu.be/38T1iAyglTM

In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW, and Sezzle, Chris Walton, Anne Mezzenga, and guest hosts from the Alvarez & Marsal Consumer and Retail Group Truett Horne and Jeremy Levine discussed: If GoPuff Price Matching Aldi Is Sustainable? For the full episode head here: https://youtu.be/38T1iAyglTM

In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW, and Sezzle, Chris Walton, Anne Mezzenga, and guest hosts from the Alvarez & Marsal Consumer and Retail Group Truett Horne and Jeremy Levine discussed: Walmart Expanding Neighborhood Market In More Ways Than One For the full episode head here: https://youtu.be/38T1iAyglTM

In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW, and Sezzle, Chris Walton, Anne Mezzenga, and guest hosts from the Alvarez & Marsal Consumer and Retail Group Truett Horne and Jeremy Levine discussed: Buying Or Selling: Target’s Price Cuts For the full episode head here: https://youtu.be/38T1iAyglTM

For our money, we cannot think of another technology that unlocks as much value when it is deployed and harnessed across multiple levels of a retail organization in the right way as RFID. So Omni Talk is pleased to announce that Marshall Kay, Global Director of Retail Transformation Services at Avery Dennison, and Randy Dunn, Director of Business Development at Zebra Technologies, joined Chris Walton and Anne Mezzenga to share all the ways the best of the best retailers are utilizing RFID. Chris and Anne go deep with Marshall and Randy on: – The history of RFID, i.e. where it has been and where it is going next, inclusive of current pricing, use cases, and category penetration – What Randy refers to as the “ladder” approach to RFID implementation – How to move from a basic, foundational RFID implementation into a world of “RFID+” – And, perhaps most importantly, how to know when you have actually unlocked the full value of RFID inside of your retail organization Music by hooksounds.com *Sponsored Content*

Very few retailers realize that underneath all their years of operating a retail business lies a technological foundation from which others can learn. But not Walmart. Walmart gets it. Enter Walmart Commerce Technologies. Walmart understands this phenomenon as well as anyone, which is why Omni Talk is pleased to announce that Anshu Bhardwaj, Senior Vice President and Chief Operating Officer of Walmart Global Technology and Walmart Commerce Technologies, joined Chris Walton and Anne Mezzenga for the latest installment of their Omni Talk Ask An Expert Series. Chris and Anne went deep with Anshu on: – Anshu’s career journey and what led up to her leading Walmart Commerce Technologies – What Walmart Commerce Technologies is and the origin story surrounding it – What differentiates Walmart Commerce Technologies in the SaaS space and why selling technology to other retailers is the right move for Walmart – Walmart Commerce Technologies’ currently product portfolio, including Store Assist and Route Optimization – And, of course, where Anshu plans to take things next Music by hooksounds.com *Sponsored Content*

In this week’s Omni Talk Retail Fast Five news roundup, sponsored by the A&M Consumer and Retail Group, Wiliot, Avalara, Mirakl, and Sezzle, A&M’s Truett Horne and Jeremy Levine joined Chris and Anne to discuss: - The potential ramifications of Target’s decision to cut prices on roughly 5,000 items (Source: Retail Dive) - Walmart’s two new (and much larger) Neighborhood Market grocery stores (Source: Grocery Dive) - Gopuff’s decision to price match Aldi in the U.K. (Source: Internet Retailing) - Lego’s new plan to tie employee compensation to its carbon reduction goals (Source: ESG Dive) - And closed with a look at how Hims’ new $199 per month Wegovy copycat could impact food retailing strategies (Source: Bloomberg) There’s all that, plus chicken or fish at Long John Silver’s, Costco birthday parties, and the candies at the bottom of grandma’s purse that we all loved most as kids. P.S. Be sure to check out all our other podcasts from the past week here, too: https://omnitalk.blog/category/podcast/ P.P.S. Also be sure to check out our #1 podcast ranking in all of retail on Feedspot Music by hooksounds.com

Chris and Anne chat with Chris Stoyles, CEO of Last Yard, about how electronic shelf labels (ESLs), price optimization, and data-driven retail promotions can come together to transform today's in-store retail experiences. Learn how retail data can be used to enhance retail marketing, and streamline retail operations to build shopper trust and drive success. You will also discover just how important accurate pricing, effective merchandising, and agile retail IT are in today's competitive landscape. Whether you're a retail executive, store manager, or marketing professional, this video offers valuable insights into the future of retail technology execution in-store. Music by hooksounds.com *Sponsored Content*

In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW, and Sezzle, Chris Walton, Anne Mezzenga, and guest host Ben Miller of Shoptalk discussed: Are They Buying Or Selling: JCP Opening New Stores? For the full episode head here: https://youtu.be/5NLe5lpZPJ4

In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW, and Sezzle, Chris Walton, Anne Mezzenga, and guest host Ben Miller of Shoptalk discussed: How Automatic Age Verification Comes To Self-checkout, In Of All Places, Germany? For the full episode head here: https://youtu.be/5NLe5lpZPJ4

In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW, and Sezzle, Chris Walton, Anne Mezzenga, and guest host Ben Miller of Shoptalk discussed: Best Buy's Redesigned Mobile App For the full episode head here: https://youtu.be/5NLe5lpZPJ4

In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW, and Sezzle, Chris Walton, Anne Mezzenga, and guest host Ben Miller of Shoptalk discussed: Exchange Zones: Will They Or Won’t They Take Off In The States? For the full episode head here: https://youtu.be/5NLe5lpZPJ4

In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW, and Sezzle, Chris Walton, Anne Mezzenga, and guest host Ben Miller of Shoptalk discussed: How Big Of A Deal Walmart’s Restructuring Announcement Is For the full episode head here: https://youtu.be/5NLe5lpZPJ4

In this week’s Omni Talk Retail Fast Five news roundup, sponsored by the A&M Consumer and Retail Group, Wiliot, Avalara, TGW, and Sezzle, Shoptalk’s Ben Miller stopped by to guest host with Chris and Anne as they discussed: - Walmart’s reported job cuts and back-to-office push (Source: WSJ) - The first-ever exchange zone in Atlanta from Harbor Lockers (Source: Harbor Lockers Press Release) - Best Buy’s new mobile app features (Source: Best Buy Press Release) - Diebold Nixdorf bringing automatic age verification to self-checkout in Germany (Source: Retail Dive) - And closed with a look at whether JCP can be successful via new store growth (Source: Retail Dive) There’s all that, plus Peugeots, Belfast bike messenger must haves, and the posh retail store in which Ben would most like to live for a full year. Music by hooksounds.com

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Wiliot, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: If Mobile Ordering Is The Worst Thing That Could Have Happened To Starbucks? For the full episode head here: https://youtu.be/XXuGumke8ws

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Wiliot, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: Happy Returns Enabling Shein Returns At Forever 21 Stores For the full episode head here: https://youtu.be/XXuGumke8ws

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Wiliot, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: If They're Buying Or Selling Walmart’s New In-store AI Tools For the full episode head here: https://youtu.be/XXuGumke8ws

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Wiliot, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: Instacart Featuring Restaurant Delivery Through Uber Eats For the full episode head here: https://youtu.be/XXuGumke8ws

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Wiliot, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: Target Expanding Its Hudson’s Bay Wholesaling Partnership For the full episode head here: https://youtu.be/XXuGumke8ws

In this week’s Omni Talk Retail Fast Five news roundup, sponsored by the A&M Consumer and Retail Group, Wiliot, Avalara, TGW, and Sezzle, Chris and Anne discussed: - Target expanding its wholesale relationship with Hudson’s Bay (Source: BNN Bloomberg) - Instacart and Uber Eats’ intriguing new partnership (Source: Joint Instacart and Uber Eats Press Release) - Walmart’s new in-store AI tools for produce and apparel (Source: CNBC) - Happy Returns enabling Shein returns at Forever 21 stores (Source: Supply Chain Dive) - And closed with a look at whether mobile ordering is one idea Starbucks wishes it could disinvent (Source: CX Dive) There’s all that, plus NYC apartments furnished to look like Skittles, beer ballads, and the Monopoly token Anne thinks she resembles the most. P.S. We are also gearing up for CommerceNext out in NYC in June. Scaled retailers and brands can register for FREE with code “FASTFIVE” in the referral field. Secure your spot now — head to commercenext.com/conference/ and don’t forget to use “FASTFIVE” P.P.S. Be sure to check out all our other podcasts from the past week here, too: https://omnitalk.blog/category/podcast/ P.P.P.S. Also be sure to check out our #1 podcast ranking in all of retail on Feedspot Music by hooksounds.com

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Wiliot, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: Nordstrom Finding Digital Religion With A Marketplace Mirakl For the full episode head here: https://youtu.be/XpiUgVgeGjo

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Wiliot, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: Walmart Launching A New Owned Brand Food Line For the full episode head here: https://youtu.be/XpiUgVgeGjo

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Wiliot, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: Tesco Gamifying Loyalty With EagleAI For the full episode head here: https://youtu.be/XpiUgVgeGjo

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Wiliot, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: If Best Buy & CNET’s Partnership A Signal Of More To Come? For the full episode head here: https://youtu.be/XpiUgVgeGjo

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Wiliot, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: Walmart Closing All 51 Health Centers For the full episode head here: https://youtu.be/XpiUgVgeGjo

In this week’s Omni Talk Retail Fast Five news roundup, sponsored by the A&M Consumer and Retail Group, Wiliot, Avalara, TGW, and Sezzle, Chris and Anne discussed: - Walmart’s out-of-nowhere decision to shut down all 51 of its health centers (Source: Bloomberg) - Best Buy’s “groundbreaking” new partnership with CNET (Source: Best Buy Press Release) - Tesco bringing EagleAI’s gamification to its loyalty program (Source: Tesco Press Release) - Walmart launching its first new private label food line in two decades, aka bettergoods (Source: Bloomberg) - And closed with a look at why Nordstrom launching a new digital marketplace may just be the Mirakl it needs (Source: Retail Dive) There’s all that, plus this month’s OmniStar (congrats Ryan Nalette of Bob’s Discount Furniture), Chris V4.7, the vagaries of selling live chickens, and why jalapeños should be branded like Dole Pineapples or Chiquita Bananas. P.S. We are also gearing up for CommerceNext out in NYC in June. Scaled retailers and brands can register for FREE with code “FASTFIVE” in the referral field. Secure your spot now — head to commercenext.com/conference/ and don’t forget to use “FASTFIVE” P.P.S. Be sure to check out all our other podcasts from the past week here, too: https://omnitalk.blog/category/podcast/ P.P.P.S. Also be sure to check out our #1 podcast ranking in all of retail on Feedspot Music by hooksounds.com

In this episode of The Omni Talk Retail Ask an Expert Series, Chris Walton and Anne Mezzenga sit down with Brian Kavanaugh, Director of Global Revenue Marketing at Bynder, and Alex Alves, Head of Analyst Relations at Salsify, to discuss the importance of product experience management (PXM), product information management (PIM), and digital asset management (DAM) in the world of e-commerce and digital commerce. Learn how brands and retailers can optimize their product content and digital assets to win on the digital shelf across any digital retailing platform, discover the role of AI in enhancing omnichannel strategies and retail media, and gain insights into the future of brand marketing and analytics in the ever-evolving retail landscape. #DigitalShelf #PXM #PIM #DAM #Ecommerce #DigitalCommerce #Retail #Brands #ProductContent #ProductInformation #Omnichannel #AI #BrandMarketing #RetailMedia

In the latest edition of Omni Talk’s Retail Fast Five live from the CARW Conference in Milwaukee, sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW-Logistics and Sezzle Chris Walton and Anne Mezzenga discuss: A Kenny Loggins, Paris Hilton & LinkedIn Tarot Lightning Round For the full episode head here: https://youtu.be/Ft2Y7Ob3EZ4

In the latest edition of Omni Talk’s Retail Fast Five live from the CARW Conference in Milwaukee, sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW-Logistics and Sezzle Chris Walton and Anne Mezzenga discuss: WSJ's Uncovering Of Secret Amazon Spy Operation For the full episode head here: https://youtu.be/Ft2Y7Ob3EZ4

In the latest edition of Omni Talk’s Retail Fast Five live from the CARW Conference in Milwaukee, sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW-Logistics and Sezzle Chris Walton and Anne Mezzenga discuss: Instagram Allowing Users To Search With Generative AI For the full episode head here: https://youtu.be/Ft2Y7Ob3EZ4

In the latest edition of Omni Talk’s Retail Fast Five live from the CARW Conference in Milwaukee, sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW-Logistics, and Sezzle Chris Walton and Anne Mezzenga discuss: Amazon Launching A Standalone Grocery Delivery Subscription For the full episode head here: https://youtu.be/Ft2Y7Ob3EZ4

In the latest edition of Omni Talk’s Retail Fast Five live from the CARW Conference in Milwaukee, sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW-Logistics and Sezzle Chris Walton and Anne Mezzenga discuss: Grubhub And Mercato Forming A New Partnership For the full episode head here: https://youtu.be/Ft2Y7Ob3EZ4

In the latest edition of Omni Talk’s Retail Fast Five live from the CARW Conference in Milwaukee, sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW-Logistics and Sezzle Chris Walton and Anne Mezzenga discuss: Walmart Launching Its Own BNPL Offering For the full episode head here: https://youtu.be/Ft2Y7Ob3EZ4

In this insightful Retail Technology Spotlight Podcast, Akshay Madhani, CEO and Co-Founder of Scrollmark, shares how their innovative social media automation platform is transforming the way brands approach social media marketing. Discover how Scrollmark's powerful features, such as direct response marketing, influencer marketing, and social media engagement, can help you boost your social media ROI and drive revenue for your business. Learn about the importance of social media analytics and how scrollmark's platform provides valuable insights to optimize your social media strategy. Akshay also discusses the significance of social media loyalty campaigns and how they can increase customer retention and brand advocacy. Whether you're a social media manager, marketer, or business owner, this video will provide you with actionable tips and strategies to revolutionize your social media marketing efforts and stay ahead of the competition. Don't miss out on this opportunity to learn from an industry expert about how to take your social commerce to the next level. #SocialMediaMarketing #SocialCommerce #InfluencerMarketing #DirectResponseMarketing #SocialMediaAutomation #SocialMediaEngagement #SocialMediaAnalytics #SocialMediaROI #SocialMediaStrategy #SocialMediaLoyaltyCampaigns *Sponsored Content*

In this week’s Omni Talk Retail Fast Five news roundup, sponsored by the A&M Consumer and Retail Group, Wiliot, Avalara, TGW, and Sezzle, Chris and Anne discussed: - Walmart’s new BNPL offering (Source: CNBC) - Grubhub’s Mercato partnership (Source: Chain Store Age) - Amazon’s low cost subscription grocery delivery plan (Source: Reuters) - Instagram getting AI-powered search (Source: Daily Star) - And closed with a look at the WSJ report last week that Amazon was running a secret operation to gain intel on its rivals (Source: WSJ) There’s all that, plus Milwaukee hotels, death by lady bugs, and grooming tips for hairless dachshunds. P.S. We are also gearing up for CommerceNext out in NYC in June. Scaled retailers and brands can register for FREE with code “FASTFIVE” in the referral field. Secure your spot now — head to commercenext.com/conference/ and don’t forget to use “FASTFIVE” P.P.S. Be sure to check out all our other podcasts from the past week here, too: https://omnitalk.blog/category/podcast/ P.P.P.S. Also be sure to check out our #1 podcast ranking in all of retail on Feedspot Music by hooksounds.com

In this exclusive interview from the VusionGroup stuido at the World Retail Congress in Paris, Sanjay Luthra, Executive Vice President EMEA and Global Direct-to-Consumer at Mattel, sits down with Chris Walton and Anne Mezzenga from Omni Talk to discuss the company's innovative approach to building a premium D2C business. Discover how Mattel Creations is tapping into the growing market of adult fans and collectors, known as "kidults," by offering customized, nostalgic products and immersive digital experiences. Key Takeaways: - The power of innovation and nostalgia in driving Mattel's D2C strategy - Building communities for passionate adult fans and toy collectors - Creating complementary partnerships with omnichannel retailers - The surprising success of the Ken's hoodie from the Barbie movie - Mattel's vision for franchise building beyond toys Sanjay also shares insights on the importance of a purpose-driven organization and how Mattel Creations fits into the company's overall strategy. Learn how Mattel is leveraging its iconic brands and cultural impact to create unique, premium experiences for fans of all ages. #SanjayLuthra #Mattel #DtC #MattelCreations #AdultFans #Kidults #ToyCollectors #NostalgicToys #CustomizedProducts #DigitalExperiences #OmnichannelRetail #StrategicPartnerships #BarbieMovie #KensHoodie #FranchiseBuilding #OmniTalkPodcast #WorldRetailCongress

In this exclusive interview from the VusionGroup studio at the World Retail Congress in Paris, Jose Gomez, Chief Development Officer at ETAM Group, sits down with Chris Walton and Anne Mezzenga from Omni Talk to discuss the company's innovative approach to retail development and customer experience. ETAM Group, a leader in lingerie brands with over 1,500 stores across 50 countries, is revolutionizing the in-store experience with cutting-edge technology. Discover how ETAM Group is: - Leveraging its in-house developed clienteling app to provide personalized shopping experiences - Utilizing RFID technology and smart fitting rooms to streamline product selection and checkout - Expanding its presence in the US market through a strategic partnership with Nordstrom - Adapting to the preferences and needs of American consumers - Prioritizing meaningful growth in existing markets to build strong customer relationships Jose also shares insights on the importance of omnichannel retail, the role of data in enhancing customer interactions, and the collaborative approach required to develop successful retail technology solutions. #JoseGomez #etam #RetailDevelopment #RetailStrategy #ClientelingApp #SmartFittingRooms #USExpansion #NordstromPartnership #PersonalizedShopping #OmnichannelRetail #RetailInnovation #CustomerExperience #OmniTalkPodcast #WorldRetailCongress

In this exclusive interview from the VusionGroup studio at the World Retail Congress in Paris, Anton Vincent, President of Mars Wrigley North America and Global Ice Cream, sits down with Chris Walton and Anne Mezzenga of Omni Talk to discuss the company's approach to engaging Gen Z consumers, creating memorable retail experiences, and driving innovation in the ice cream category. Discover how Mars Wrigley is: - Leveraging iconic brands like M&M's, Snickers, and Twix to stay relevant to younger consumers - Transforming brand transactions into immersive brand experiences - Navigating the evolving landscape of omnichannel retail and direct-to-consumer strategies - Ensuring brand consistency across multiple touchpoints and retail partners - Capitalizing on the growth of retail media to reach target audiences Anton also shares his insights on the importance of understanding Gen Z's values and how they influence purchasing decisions, as well as the role of digital channels, influencer marketing, and personalization in connecting with this key demographic. #AntonVincent #MarsWrigley #GenZ #Omnichannel #IceCreamInnovation #MMs #Snickers #Twix #RetailExperiences #BrandConsistency #RetailMedia #OmniTalkPodcast #WorldRetailCongress

In this exclusive interview with Omni Talk recorded in the VusionGroup studio live at the World Retail Congress in Paris, Ian Bailey, Managing Director of Kmart Group Australia, shares fascinating insights into the world of Australian retail. Discover how Kmart Australia differentiates itself through its strong focus on own brands, rapid product development, and the integration of cutting-edge technology like 3D design. Key takeaways: - The power of private label and Kmart Australia's unique approach to own brands - Adapting to changing consumer behaviors and expectations post-pandemic - Leveraging digital tools to enhance the in-store experience and supply chain resilience - The story behind Kmart Australia's successful partnership with Mattel for wooden toys Ian also reveals how Kmart Australia is navigating the challenges of a shifting retail landscape and geopolitical uncertainties. Learn valuable lessons that retailers across the globe can apply to their own strategies. #KmartAustralia #IanBailey #RetailTrends #PrivateLabel #RetailTech #ConsumerInsights #OmniTalkPodcast

In this exclusive interview from the VusionGroup studio at the World Retail Congress in Paris, Scott Price, CEO of DFI Retail Group, sits down with Omni Talk's Chris Walton and Anne Mezzenga to discuss the critical issues shaping the future of retail in Asia. With over 11,000 stores across 13 countries, DFI Retail Group is a major player in the Asian market, operating food, health and beauty, and convenience stores, as well as the IKEA franchise in multiple markets. Key Takeaways: - The growing importance of sustainability in retail and the challenges of reducing scope 3 emissions - Navigating the digital transformation of brick and mortar retail and creating seamless omnichannel experiences - Understanding the unique characteristics and expectations of Asian consumers - Leadership insights on the evolving role of the CEO in the retail industry Scott also shares his thoughts on the future of global retail, the importance of retail innovation, and the lessons learned from the exit of Western retailers from the Asian market. #ScottPrice #DFIRetailGroup #RetailinAsia #Sustainability #DigitalTransformation #OmniChannel #RetailTrends #LeadershipInsights #OmniTalkPodcast #WorldRetailCongress

In this exclusive interview recorded live from the VusionGroup studio at the World Retail Congress in Paris, Susan Viscon, VP and Executive Director of Path Ahead Ventures at REI, sits down with Omni Talk's Chris Walton and Anne Mezzenga to discuss the groundbreaking venture fund aimed at supporting entrepreneurs of color in the outdoor industry. With a career spanning over two decades at REI, including a role as Chief Merchant, Susan shares her journey and the inspiration behind Path Ahead Ventures. Key Takeaways: - The $30 million fund's unique approach to direct equity investments and grants - Strategies for inviting and supporting diverse founders in the outdoor industry - The power of inclusive design and community activation in driving business success - Leveraging purpose to shape decision-making and create customer loyalty Learn how REI is working to scale Path Ahead Ventures and drive meaningful change in the outdoor industry. #REI #PathAheadVentures #SusanViscon #RacialEquity #OutdoorIndustry #EntrepreneursOfColor #InclusiveDesign #PurposeDrivenBusiness #OmniTalkPodcast #WorldRetailCongress

Join Omni Talk's Chris Walton and Anne Mezzenga as they speak with Martin Urrutia Islas, Global Head of Retail Innovation and Experience at Lego, live from the VusionGroup studio at the World Retail Congress in Paris. In this exclusive interview, Martin shares the secrets behind Lego's success in creating engaging retail experiences that keep customers coming back for more. Discover how Lego: - Develops and tests new in-store experiences, like the Minifigure Factory - Balances digital and analog experiences to enhance customer engagement - Evolves from omnichannel retail to "omni experiences" that bridge the gap between in-store and online - Leverages AI while maintaining a human-centric approach to retail innovation - Collaborates with brands and the United Nations to celebrate creativity and play Plus, get a sneak peek at the exciting Lego products and events coming soon, including the first-ever Global Day of Play! #Lego #RetailInnovation #CustomerEngagement #OmniExperiences #AIinRetail #HumanCentricRetail #GlobalDayOfPlay #LegoxUN #OmniTalkPodcast #WorldRetailCongress

Join us for an enlightening session from the VusionGroup studio at the World Retail Congress in Paris. In this exclusive interview, Chris Walton and Anne Mezzenga delve into a transformative discussion with Ulrika Biesert, Chief People Officer of the Ingka Group, the organization behind IKEA. Discover how IKEA integrates Swedish heritage with modern retail challenges to foster a workplace that believes in the magic of empowering its people. Learn about the strategies that have led to remarkable improvements in employee engagement and customer satisfaction at IKEA. Ulrika shares her journey from a counselor to leading HR at one of the world's most people-centric companies. The conversation covers topics from the role of leadership in retail, the impact of corporate culture on business performance, to the innovative use of technology in enhancing employee roles and customer interactions. This video is a must-watch for anyone interested in the intersections of retail management, employee empowerment, and customer satisfaction. Dive into the discussion to see how IKEA’s focus on happy employees translates to happier customers and better business results. 🔹 Key Topics Discussed: - Empowering employees in retail - The significance of corporate culture and values at IKEA - How leadership and technology are shaping the future of retail - Insights into employee benefits and work flexibility Stay tuned for more insights and discussions from industry leaders at the World Retail Congress, brought to you by Omni Talk and the VusionGroup. Subscribe to Omni Talk Retail for more updates and expert interviews from the forefront of retail innovation. #IKEA #WorldRetailCongress #RetailManagement #EmployeeEmpowerment #CustomerSatisfaction #Leadership #RetailTechnology #HumanResources #OmniTalkRetail #VisionGroup

In this insightful interview from the VusionGroup studio at the World Retail Congress in Paris, Elsa Pedro do Souto, who currently works at MARS as the Global Senior Manager for Data & Analytics Engagement, sits down with Chris Walton and Anne Mezzenga from Omni Talk to discuss the evolving role of data in driving personalized, human-centric retail experiences. With a diverse background spanning retail banking, energy, and now the retail industry, Elsa shares her unique perspective on the power of data and analytics. Discover how Elsa and her team at Mars are: - Leveraging big data, real-time analytics, and predictive analytics to drive business value - Navigating the challenges of data quality, connected data, and self-service analytics - Adapting to the pandemic's impact on digital commerce and the renewed focus on retail experiences - Collaborating with industry leaders from Ulta, Lego, and SAP to humanize retail - Empowering organizations to understand consumers as individuals, not just data points Elsa also shares insights from her thought-provoking workshop on humanizing retail, where attendees left with personalized action plans to drive change within their organizations. Learn how to combine quantitative and qualitative research to gain a deeper understanding of your customers and create truly human-centric retail experiences. #ElsaPedrodoSouto #Mars #DataAnalytics #Insights #RetailBanking #EnergySector #RetailIndustry #DataScience #BigData #RealTimeAnalytics #PredictiveAnalytics #Personalization #GenerativeAI #DataQuality #ConnectedData #SelfServiceAnalytics #PandemicImpact #DigitalCommerce #RetailExperience #Omnichannel #DataSkepticism #DataLiteracy #Collaboration #HumanizingRetail #ConsumerUnderstanding #QuantitativeResearch #QualitativeResearch #OmniTalkPodcast #WorldRetailCongress

In the latest edition of Omni Talk’s Retail Fast Five live from the World Retail Congress in Paris, sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW-Logistics and Sezzle Chris Walton and Anne Mezzenga discuss: A Parisian, Cookie-Filled, Lighting Round For the full episode head here: https://youtu.be/CtdgYyYnafs

In the latest edition of Omni Talk’s Retail Fast Five live from the World Retail Congress in Paris, sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW-Logistics and Sezzle Chris Walton and Anne Mezzenga discuss: Just Walk Out Or The Dash Cart? Which One Is Better? For the full episode head here: https://youtu.be/CtdgYyYnafs

In the latest edition of Omni Talk’s Retail Fast Five live from the World Retail Congress in Paris, sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW-Logistics and Sezzle Chris Walton and Anne Mezzenga discuss: Why Aldi’s New “Aldigo” Store With Grabango So Notable For the full episode head here: https://youtu.be/CtdgYyYnafs

In the latest edition of Omni Talk’s Retail Fast Five live from the World Retail Congress in Paris, sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW-Logistics and Sezzle Chris Walton and Anne Mezzenga discuss: How Long It'll Be Before We See Zoom Cashiers At More QSRs? For the full episode head here: https://youtu.be/CtdgYyYnafs

In the latest edition of Omni Talk’s Retail Fast Five live from the World Retail Congress in Paris, sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW-Logistics and Sezzle Chris Walton and Anne Mezzenga discuss: Powered By Gopuff: Smart? Desperate? Or Both? For the full episode head here: https://youtu.be/CtdgYyYnafs

In the latest edition of Omni Talk’s Retail Fast Five live from the World Retail Congress in Paris, sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW-Logistics and Sezzle Chris Walton and Anne Mezzenga discuss: What’s So Special About Walmart Canada’s Store Of The Future For the full episode head here: https://youtu.be/CtdgYyYnafs

In this exclusive 5 Insightful Minutes interview, Chad Lusk, Managing Director at the A&M Consumer and Retail Group, shares eye-opening insights from their latest consumer sentiment survey. Discover how the economic downturn is impacting consumer spending trends, particularly among high-income households, and learn how retailers can adapt their strategies in marketing, inventory management, and pricing. Key takeaways: - Discretionary spending shifts and the prioritization of experiential purchases - The growing importance of personalization technology, virtual try-on, and VR in retail - The rise of social media shopping and secondhand market growth Stay ahead of the curve and position your retail business for success in the face of changing consumer behaviors. Watch now to gain critical insights that will help you navigate the challenges ahead. You can also read the latest Consumer Sentiment Survey in full by heading here: https://alvarezandmarsal-crg.com/insight/consumer-sentiment-survey-spring-24/ *Sponsored Content*

In this exclusive and candid interview with Omni Talk, Dilip Kumar, Amazon's VP of AWS Applications, sets the record straight on the future of the company's groundbreaking Just Walk Out technology and its Amazon Dash Carts. Kumar discusses the decision to pull Just Walk Out from Amazon Fresh stores, explaining how Dash Carts are the foundational platform for larger format grocery stores. He also dives into the role of computer vision, sensor fusion, and retail analytics in shaping the future of checkout-free shopping and retail automation, while dispelling many of the rumors out there surrounding manual workers in India driving Amazon's Dash Cart and Just Walk Out technology. Music by hooksounds.com

In this week’s Omni Talk Retail Fast Five news roundup, sponsored by the A&M Consumer and Retail Group, Wiliot, Avalara, TGW, and Sezzle, Chris and Anne discussed: - Walmart Canada's big store of the future reveal (Source: Canadian Grocer) - Gopuff's debut of "Powered by Gopuff" (Source: Chain Store Age) - A NYC Chicken restaurant that has replaced its cashiers with Zoom (Source: 404 Media) - Aldi retrofitting a store to become checkout-free with Grabango (Source: Chain Store Age) - Their perspectives on the Amazon Just Walk Out vs. Dash Cart debate (Source: GeekWire) - And A&M's Chad Lusk stopped by for 5 Insightful Minutes on the state of U.S. consumer sentiment (Source: A&M CRG) There’s all that, plus Oreos vs. Softbatch cookies, whether Chris would like to drive a cab more in NYC or Paris, and if Anne agrees with Chicagoans who despise putting ketchup on their hot dogs. P.S. We are also gearing up for CommerceNext out in NYC in June. Scaled retailers and brands can register for FREE with code “FASTFIVE” in the referral field. Secure your spot now — head to commercenext.com/conference/ and don’t forget to use “FASTFIVE” P.P.S. Be sure to check out all our other podcasts from the past week here, too: https://omnitalk.blog/category/podcast/ P.P.P.S. Also be sure to check out our #1 podcast ranking in all of retail on Feedspot Music by hooksounds.com

In this exclusive interview from the VusionGroup studio at the World Retail Congress in Paris, Fahed Ghanim, CEO of Majid Al Futtaim Lifestyle, sits down with Omni Talk's Chris Walton and Anne Mezzenga to discuss the company's success in bringing fashion brands to the Middle East. With a portfolio of over 29 shopping malls, Majid Al Futtaim Lifestyle is a major player in the region's retail landscape. Discover how Fahed and his team: - Identify and bring relevant, exciting brands like Abercrombie & Fitch and Hollister to the Middle East - Create localized products that resonate with consumers in the region - Embrace experiential retail concepts with brands like Lego and Lululemon - Build authentic partnerships and engage communities beyond transactions - Navigate the challenges of concept stores and sustainable retail practices - Achieve omnichannel success and profitability in just five years Fahed also shares his insights on the importance of finding the right partner when expanding into new markets and the value of seamless online and offline experiences for customers. #MajidAlFuttaimLifestyle #FahedGhanim #RetailintheMiddleEast #FashionBrands #ExperientialRetail #OmnichannelSuccess #AuthenticPartnerships #LocalizedProducts #LegStores #Lululemon #OmniTalkPodcast #WorldRetailCongress

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Wiliot, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: A lightning round of questions around Eclipse Soundtracks, JCP Splurges, and More! For the full episode head here: https://youtu.be/6L4-pympUzo

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Wiliot, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: If Home Depot Just Spent A Boatload To Acquire SRS For the full episode head here: https://youtu.be/6L4-pympUzo

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Wiliot, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: If Costco Hit A Home Run With Ozempic? For the full episode head here: https://youtu.be/6L4-pympUzo

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Wiliot, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: What Kroger Shutting Down Its Spoke Facilities Says About E-grocery? For the full episode head here: https://youtu.be/6L4-pympUzo

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Wiliot, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: Why Target Wouldn't Want Its Partnership With TruScan To Get Out For the full episode head here: https://youtu.be/6L4-pympUzo

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Wiliot, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: Why Amazon Is Pulling Just Walk Out From Amazon Fresh & Whole Foods? For the full episode head here: https://youtu.be/6L4-pympUzo

It used to be that the only place consumers could go to experience a product -- i.e. to touch it, get a sense of its quality, how it might fit, feel, etc., was in stores, but with the rise of video commerce, this is all changing. Now consumers can go from TikTok to a brand’s website and have a live video chat about any product in the brand’s catalog, ask any question they’d like, and gain confidence in their purchase. Brands using video commerce are seeing longer engagement time with customers and, as a result, larger basket sizes. But how do you begin your brand’s video commerce journey? Well, we brought in an expert to help you figure it all out. In our latest Ask An Expert Podcast Series, Chris Walton and Anne Mezzenga are joined by Firework’s Billy Cladek to discuss: - Setting up the right infrastructure for your video commerce strategy - Developing video content with a purpose - Choosing the right partners for video content creation from micro/macro influencers to your own employees - Setting up the right metrics and culture for a successful video commerce strategy Whether you’re a seasoned marketer or just starting out in the world of video commerce, this interview promises actionable insights and practical tips to elevate your content strategy and drive tangible results. *Sponsored Content*

In this week’s Omni Talk Retail Fast Five news roundup, sponsored by the A&M Consumer and Retail Group, Wiliot, Avalara, TGW, and Sezzle, Chris and Anne discussed: - The real reasons why Amazon would pull its Just Walk Out Technology out of its Fresh grocery stores and Whole Foods stores (Source: Payments Dive) - Target installing cameras above its self-checkout machines (Source: Bloomberg) - Kroger closing its three e-commerce facilities (Source: Grocery Dive) - Costco offering Ozempic to some of its members (Source: CNN) - And closed with a look at Home Depot’s recent acquisition of SRS (Source: Reuters) There’s all that, plus this month’s OmniStar, gig driver nightmares, and all the new ways to screw up a burrito. P.S. We are also gearing up for CommerceNext out in NYC in June. Scaled retailers and brands can register for FREE with code “FASTFIVE” in the referral field. Secure your spot now — head to https://commercenext.com/conference?utm_source=OMNITALK&utm_medium=social and don’t forget to use code “FASTFIVE” P.P.S. Be sure to check out all our other podcasts from the past week here, too: https://omnitalk.blog/category/podcast/ P.P.P.S. Also be sure to check out our #1 podcast ranking in all of retail on Feedspot Music by hooksounds.com

In a stroke of retail conference genius, RetailSpaces asked Omni Talk Retail’s Anne Mezzenga and Chris Walton to sit down with two retail industry leaders, David Carey, VP of Design, Construction & Maintenance at Schnucks, and Dan Gavin, VP of National Real Estate at Aldi, to record a live podcast from the conference stage about how these two well-respected retailers drive growth and foster innovation while navigating the challenges of store design, construction, and expansion. Carey shares insights on Schnucks’ approach to implementing cutting-edge retail technology, such as smart carts and electronic shelf labels, and how the company manages to maintain a fast pace of innovation that puts Schnucks, not just on par, but ahead of the industry. Gavin delves into Aldi’s ambitious growth plans, including their recent acquisition of Southeastern Grocers as well as their ambitious new store expansion expansion plans. He compares the processes involved in acquisitions and new builds, touching on lease negotiations, employee considerations, and the complexities of driving sustainability across different formats. The conversation also covers Schnucks’ and Aldi’s approach to theft prevention and shrink reduction, as well as the unique processes and technologies both companies use to manage their capital investments efficiently. There's even live Q&A at the end! Music by hooksounds.com

In this exclusive interview from recorded live on Shoptalk TV, and brought to you with the help and support of Meta, Chris Walton and Anne Mezzenga of Omni Talk Retail sit down with Chris Rupp, Chief Customer Officer at Victoria’s Secret, to discuss the brand’s digital transformation and innovative strategies for enhancing the customer experience. With an impressive background spanning roles at Amazon, Microsoft, and Albertsons, Rupp shares insights on Victoria’s Secret’s journey to leverage technology and data to better serve its diverse customer base. Discover how the company is utilizing RFID, fitting room technology like Crave, and a revamped loyalty program to create more seamless omnichannel experiences. Rupp dives into the success of Victoria’s Secret’s home try-on program, the launch of the new Body by Victoria collection, and the brand’s focus on comfort and evolving consumer preferences. She also discusses the importance of customer segmentation, using generational and psychographic data to personalize marketing efforts and product recommendations. Learn how Victoria’s Secret is empowering store associates with mobile POS, virtual backroom capabilities, and exploring generative AI to provide exceptional customer service. Rupp also touches on the company’s influencer marketing strategy, partnerships, and efforts to streamline returns and self-checkout processes. Don’t miss this engaging conversation about the future of retail and how Victoria’s Secret is staying ahead of the curve with Chris at the helm! Music by hooksounds.com

In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW, and Sezzle, Chris Walton, Anne Mezzenga, and guest hosts from the Alvarez & Marsal Consumer and Retail Group Benjamin Lowden and Abhinav Chandra discussed: What Amazon's New Same-Day RX Delivery Means For Walgreens, CVS, And Others For the full episode head here: https://youtu.be/17eGHgSsPSA

In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW, and Sezzle, Chris Walton, Anne Mezzenga, and guest hosts from the Alvarez & Marsal Consumer and Retail Group Benjamin Lowden and Abhinav Chandra discussed: Which Retailers Would Benefit From Shein’s New “Supply Chain As A Service?” For the full episode head here: https://youtu.be/17eGHgSsPSA

In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW, and Sezzle, Chris Walton, Anne Mezzenga, and guest hosts from the Alvarez & Marsal Consumer and Retail Group Benjamin Lowden and Abhinav Chandra discussed: What It Means For Nike As They Go Back To The Well On Wholesaling For the full episode head here: https://youtu.be/17eGHgSsPSA

In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW, and Sezzle, Chris Walton, Anne Mezzenga, and guest hosts from the Alvarez & Marsal Consumer and Retail Group Benjamin Lowden and Abhinav Chandra discussed: If Walmart Is Adding Self-Checkout Perks To The Growing List Of Walmart + Benefits? For the full episode head here: https://youtu.be/17eGHgSsPSA

In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW, and Sezzle, Chris Walton, Anne Mezzenga, and guest hosts from the Alvarez & Marsal Consumer and Retail Group Benjamin Lowden and Abhinav Chandra discussed: How Scared Google And Amazon Should Be About Tiktok Search Commissions For the full episode head here: https://youtu.be/17eGHgSsPSA

SPS Commerce's Nick Schwalbach and Brandon Pierre dive deep into the critical importance of item data accuracy for retailers and brands in today's fast-paced, omnichannel landscape. Discover how gaps in item information can lead to supply chain inefficiencies, missed sales opportunities, and poor customer experiences. Schwalbach and Pierre discuss the challenges retailers face when relying on manual processes and disparate systems like Excel and EDI for managing item data. They emphasize the need for effective vendor collaboration and the adoption of standardized data pools such as GDSN and GS1 to streamline data exchange and ensure consistency across channels. Learn how retailers can tackle specific business problems, such as optimizing freight and reducing dimensional weight charges, by focusing on critical item attributes. The duo also shares best practices for seamless new item setup and the importance of aligning e-commerce and in-store experiences through accurate and complete item data. As consumer demands evolve and government regulations like ESG, FISMA, and traceability requirements come into play, having a solid foundation of item data becomes increasingly crucial. Schwalbach and Pierre offer actionable advice for retailers and brands looking to embark on their item data accuracy journey and position themselves for success in the ever-changing retail landscape. #SPSCommerce #NickSchwalbach #BrandonPierre #ItemDataAccuracy #OmniTalkRetail #Retailers #Brands #ItemInformation #PIMs #EDI #SupplyChain #Excel #ManualProcesses #VendorCollaboration #DataPools #GDSN #ExtendedAttributes #GS1 #SupplierLanguage #RetailLanguage #DataGaps #BusinessProblems #DimensionalAttributes #FreightOptimization #NewItemSetup #Ecommerce #Omnichannel #InStoreDigitalSignage #DataJourney #GovernmentRegulations #ESG #FISMA #Traceability #ConsumerDemands #Sustainability #LinkedIn

In this week’s Omni Talk Fast Five retail news roundup, sponsored by the A&M Consumer and Retail Group, Wiliot, Avalara, TGW, and Sezzle, A&M’s Abhinav Chandra and Ben Lowden joined Chris and Anne to discuss: - TikTok paying creators commissions based on how well their content shows up in search (Source: The Verge) - The serendipitous position Walmart+ affords Walmart in regards to self-checkout (Source: Supermarket News) - Nike’s refocus on wholesale (Source: Retail Dive) - Shein introducing its “Supply Chain as a Service” offering to U.S. retailers (Source: WSJ) - And closed with an examination of what Amazon same-day pharmacy delivery means for CVS and Walgreens (Source: CNBC) There’s all that, plus some pub for our soon to be released podcast with Aldi’s VP of National Real Estate that Chris and Anne recorded live at RetailSpaces, college courses on Metallica, and just how much Ben was a true Dungeon & Dragons fan in his youth. P.S. We are also gearing up for CommerceNext out in NYC in June. Scaled retailers and brands can register for FREE with code “FASTFIVE” in the referral field. Secure your spot now — head to commercenext.com/conference/ and don’t forget to use FAST FIVE. P.S. Be sure to check out all our other podcasts from the past week here, too: https://omnitalk.blog/category/podcast/ P.P.S. Also be sure to check out our #1 podcast ranking in all of retail on Feedspot Music by hooksounds.com

In the latest edition of Omni Talk’s Retail Fast Five live from the Shoptalk TV Studio sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW-Logistics and Sezzle Chris Walton and Anne Mezzenga discuss: Dollar General & Target Cutting Back Self-checkout For the full episode head here: https://youtu.be/rHpWvSWuZIs

In the latest edition of Omni Talk’s Retail Fast Five live from the Shoptalk TV Studio sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW-Logistics and Sezzle Chris Walton and Anne Mezzenga discuss: If Simon Is Building The Mall Of The Future? For the full episode head here: https://youtu.be/rHpWvSWuZIs

In the latest edition of Omni Talk’s Retail Fast Five live from the Shoptalk TV Studio sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW-Logistics and Sezzle Chris Walton and Anne Mezzenga discuss: Walmart’s Route Optimization SaaS Play For the full episode head here: https://youtu.be/rHpWvSWuZIs

In the latest edition of Omni Talk’s Retail Fast Five live from the Shoptalk TV Studio sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW-Logistics and Sezzle Chris Walton and Anne Mezzenga discuss: Target Going Wholesale With Cat & Jack For the full episode head here: https://youtu.be/rHpWvSWuZIs

In the latest edition of Omni Talk’s Retail Fast Five live from the Shoptalk TV Studio sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW-Logistics and Sezzle Chris Walton and Anne Mezzenga discuss: Macy’s Bold New Chapter For the full episode head here: https://youtu.be/rHpWvSWuZIs

In this week’s Omni Talk Fast Five retail news roundup, recorded live from Shoptalk in Las Vegas, and sponsored by the A&M Consumer and Retail Group, Wiliot, Avalara, TGW, and Sezzle, Chris and Anne discussed: - Macy's launching their "Bold New Chapter" strategy (Source: Retail Dive) - Target going wholesale with their Cat & Jack line at Hudson's Bay (Source: Retail Dive) - Walmart launching another SaaS play for retailers, "Route Optimization" (Source: Investing.com) - Whether or not Simon's Southdale Mall is the truly the "Mall of the Future" (Source: Wall Street Journal) - And closed with Dollar General and Target cutting back self-checkout (Source: PYMNTS.com and Axios) There’s all that, plus the condiments we can't live without, the best Grey's Anatomy category, and what Chris's best birthday party memory is. P.S. Be sure to check out all our other podcasts from the past week here, too: https://omnitalk.blog/category/podcast/ P.P.S. Also, be sure to check out our #1 podcast ranking in all of retail on Feedspot Music by hooksounds.com

Join the Omni Talk Retail crew as they dive deep into key takeaways from the retail industry's premier event. Alongside Shoptalk's very own Head of Content for the U.S., Joe Laszlo, VP of Original Content and Strategy, Ben Miller, and Content Director, Alexa Tietjen, Chris Walton and Anne Mezzenga unpack the hottest topics from on and off the conference floor. From the intersection of GenAI to the evolution of Unified Commerce and beyond, no stone is left unturned. Whether you experienced the event firsthand or followed Omni Talk's coverage from home, this podcast is your ultimate guide to all things Shoptalk. Don't miss out on the Shoptalk goods you need to know – only on this podcast!

In this exclusive Omni Talk interview from Shoptalk 2023, sponsored by Meta, Kathryn Mazza, the newly-appointed SVP of Red Media at Hy-Vee, shares her insights on the rapidly-evolving world of retail media networks. With an impressive 18-year career at Dick's Sporting Goods, where she launched and scaled their retail media network, Mazza brings a wealth of experience to her new role at Hy-Vee. Discover how Hy-Vee's Red Media stands out in the competitive landscape, leveraging the company's diverse portfolio across grocery, banking, pharmacy, construction, and distribution to offer unique opportunities for advertisers. Mazza emphasizes the importance of building strong relationships with CPG brands and delivering best-in-class customer service and white glove support. Learn about Red Media's focus on innovation, including their impressive network of 10,000 high-impact digital screens and in-store audio advertising capabilities. Mazza also discusses the significance of establishing industry-wide reporting standards, championed by the IAB, to help advertisers compare performance and optimize their ad spend across various retail media networks. With Mazza at the helm, Hy-Vee's Red Media is poised to elevate the retail media experience for advertisers, driving growth and setting new standards in the industry. #KatherineMaza #SVPRedMedia #HyVee #RetailMediaNetwork #HyVeePortfolio #Grocery #Banking #Pharmacy #Construction #Distribution #CPGRelationships #BestInClassCustomerService #WhiteGloveService #Data #Innovation #DigitalScreens #InStoreAdvertising #InStoreAudioAdvertising #IABReportingStandards #OptimizingAdDollars #Shoptalk2023 #DicksSportingGoods #Meta #OmniTalk

In this Omni Talk Retail interview at Shoptalk 2024, Alicia LeBeouf, Head of Industry for Retail and E-commerce at Meta, dives deep into how the social media giant is helping retailers and brands drive growth through advertising, innovative features like Reels, and the evolving landscape of retail media networks. Discover how Meta proves the "halo effect" of ads on its platform, with 82% driving in store outcomes. LeBeouf shares insights on Meta's unified commerce solutions, which combine retailers' first-party data with Meta's extensive user base across Instagram, Facebook, and WhatsApp, to create powerful advertising opportunities. Learn about cutting-edge tools like Advantage Plus catalog ads with omni-product level reporting, designed to help retail media networks and brands reach targeted audiences and boost conversions. ALeBeouf also emphasizes the significance of short-form video content, particularly Reels, which garner a staggering 3.5 billion daily views, in capturing attention and delivering results. Looking to the future, LeBeouf predicts closer integration between marketing, merchandising, and retail media network teams, as well as potential consolidation among third-party retail media networks. She discusses the evolving cost structures and benefits for retailers managing these platforms in-house. #Meta #Alicia LeBeouf #RetailGrowth #SocialAdvertising #Reels #RetailMediaNetworks #UnifiedCommerce #FirstPartyData #AdvantgePlusCatalogAds #OmniProductLevelReporting #ShortFormVideo #Audiences #Conversions #MarketingIntegration #MerchandisingIntegration #ThirdPartyConsolidation #CostStructures #InhouseManagement *Sponsored Content*

In this Omni Talk Retail interview, sponsored by Meta, Chris Walton and Anne Mezzenga sit down with Christine Rupp, Chief Customer Officer at Victoria's Secret, at Shoptalk 2023. Rupp shares insights from her 30+ years of retail experience, spanning physical stores, e-commerce giants like Amazon, and her current role at Victoria's Secret. Discover how Victoria's Secret is revolutionizing the customer experience with innovative initiatives like home try-on subscription boxes, which allow customers to sample products, provide preferences, and enjoy a personalized, convenient shopping experience from the comfort of their homes. Rupp also delves into the cutting-edge technology being implemented in Victoria's Secret stores, such as RFID-enabled fitting room tech that provides product information, recommendations, and valuable customer data. She discusses the importance of digital convenience, new payment options, and same-day delivery in enhancing the customer journey. The conversation also explores the potential of generative AI in empowering store associates with instant access to information on bra sizing, sister sizes, store policies, and more, ultimately improving the customer experience. Rupp emphasizes the importance of creating seamless omnichannel experiences, streamlining processes like returns and shipping, and maintaining a focus on saving customers time, which has been a guiding principle throughout her career. #ChristineRupp #VictoriasSecret #ChiefCustomerOfficer #HomeTryOn #SubscriptionBoxes #CustomerPreferences #FittingRoomTechnology #RFID #ProductInformation #CustomerData #DigitalConvenience #PaymentOptions #SameDayDelivery #AssociateSupport #GenerativeAI #BraSizing #SisterSizes #StorePolicies #OmnichannelExperiences #Returns #Shipping #SavingTime #Shoptalk #OmniTalkRetail #Meta

In this exclusive interview from Shoptalk 2024, sponsored by Meta, Rina Hurst, VP of Walmart GoLocal, sits down with Chris Walton and Anne Mezzenga of Omni Talk Retail to discuss how Walmart is revolutionizing last mile delivery for retailers of all sizes. Hurst shares insights on GoLocal's white label delivery service, which leverages Walmart's extensive delivery network and expertise to serve clients across 10 retail verticals, including home improvement giant Home Depot. Discover how GoLocal prioritizes delivery quality and cost, boasting a 98% on-time delivery rate for same-day deliveries and a 20% year-over-year reduction in delivery costs. Hurst emphasizes the importance of a customer-centric, defect-free culture and explains how GoLocal's tech-powered model enables seamless integration and rapid expansion of delivery capabilities for retail partners. Looking ahead, Hurst discusses GoLocal's focus on growth, attracting new retail partners, and expanding next-day delivery offerings. She also teases the potential for leveraging Walmart's extensive supply chain capabilities to further enhance GoLocal's services. Finally, Hurst reflects on her first five months at Walmart, praising the company's humble, problem-solving culture and the dedication of her team in building GoLocal from the ground up. #RinaHurst #WalmartGoLocal #VP #LastMileDelivery #WhiteLabelDelivery #RetailVerticals #HomeDepot #Shipt #DeliveryQuality #DefectFreeCulture #DeliveryCost #CustomerCentric #Growth #TechPoweredModel #NextDayDelivery #SupplyChainCapabilities #RetailPartners #HumbleCulture #ProblemSolving #Shoptalk2024 #OmniTalkRetail #Meta

In this exclusive Omni Talk interview from Shoptalk, sponsored by Meta, Chris Walton and Anne Mezzenga sit down with Jon Alferness, Walmart's Executive Vice President and Chief Product Officer. Alferness shares insights on his role overseeing a wide range of areas, including e-commerce, associate tools, merchant tools, financial services, and health and wellness. Discover how Walmart is leveraging data and AI to create seamless customer journeys and empower associates through initiatives like me@walmart, a unified platform consolidating various tools and technologies. Alferness discusses the impact of AR technology on inventory visibility and the role of generative AI in processing associate feedback and enhancing search experiences. Learn about Walmart's approach to product management, prioritization, and ROI, as Alferness emphasizes the importance of cross-functional collaboration between engineering, design, and business teams. He also shares his thoughts on the hype surrounding generative AI and its potential to revolutionize the retail industry. Alferness concludes by outlining Walmart's priorities for 2024, including the expansion of AI-powered search capabilities, improved product detail pages, and the development of "next best action" recommendations for associates. #JonAlferness #Walmart #ChiefProductOfficer #Shoptalk #MetaOmniTalk #Ecommerce #AssociateTools #MerchantTools #FinancialServices #HealthAndWellness #CustomerJourneys #ProductManagement #Engineering #Design #Prioritization #Data #ROI #Me@Walmart #ARTechnology #InventoryVisibility #GenerativeAI #AssociateFeedback #SearchExperience #ProductDetailPages #NextBestAction #CES

In this exclusive interview from Shoptalk 2024, from the Meta podcast studio,, Lisa Roath, Chief Marketing Officer at Target, shares insights on her impressive 18-year career journey, spanning merchandising, operations, pricing, and promotions. Roath discusses Target's latest initiative, Target Circle 360, and how it's revolutionizing the company's loyalty program. Discover how Target Circle, the company's free loyalty program, now offers personalized deals, rewards, and automatic savings at checkout, eliminating friction for guests. Learn about the Target Circle Card (formerly RedCard), which provides 5% off purchases and free shipping, and the new paid membership tier, Target Circle 360, powered by Shipt, which offers same-day delivery in as little as one hour. Roath also delves into Target's strategy for the future, including the company's aim to be America's favorite discovery destination, the intersection of digital, physical, and social media, and the concept of "micro joy." She shares her thoughts on the evolving roles of merchandising and marketing in supporting retail media networks and the exciting potential of generative AI and its specific use cases in retail. Don't miss this opportunity to gain valuable insights from one of the industry's top marketing leaders as she discusses Target's brand refresh, the power of networking, and the future of loyalty in retail. #LisaRoath #Target #ChiefMarketingOfficer #Career #Merchandising #Operations #Pricing #Promotions #Shoptalk2024 #TargetCircle360 #TargetCircle #FreeLoyaltyProgram #PersonalizedDeals #Rewards #AutomaticSavings #Checkout #TargetCircleCard #RedCard #5%Off #FreeShipping #PaidMembership #Same-dayDelivery #Shipt #RetailMediaNetworks #BrandRefresh #MicroJoy #DiscoveryDestination #SocialMedia #GenerativeAI #UseCases #Networking

In the latest edition of Omni Talk’s Retail Fast Five live from Lululemon Mall Of America sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW-Logistics and Sezzle Chris Walton and Anne Mezzenga discuss: AirBNB, Photoshop, Oscars and Jukebox in their latest lightning round. For the full episode head here:https://youtu.be/YFJ7V0B0LmU

In the latest edition of Omni Talk’s Retail Fast Five live from Lululemon Mall Of America sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW-Logistics and Sezzle Chris Walton and Anne Mezzenga discuss: Wayfair Rebrands But Should Anyone Care? For the full episode head here:https://youtu.be/YFJ7V0B0LmU

In the latest edition of Omni Talk’s Retail Fast Five live from Lululemon Mall Of America sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW-Logistics and Sezzle Chris Walton and Anne Mezzenga discuss: Michaels Bringing Its Digital Maker Marketplace To Stores For the full episode head here:https://youtu.be/YFJ7V0B0LmU

In the latest edition of Omni Talk’s Retail Fast Five live from Lululemon Mall Of America sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW-Logistics and Sezzle Chris Walton and Anne Mezzenga discuss: Kohl’s Partnering With Babies R Us For the full episode head here:https://youtu.be/YFJ7V0B0LmU

In the latest edition of Omni Talk’s Retail Fast Five live from Lululemon Mall Of America sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW-Logistics and Sezzle Chris Walton and Anne Mezzenga discuss: Aldi Announcing An 800 Store Expansion For the full episode head here:https://youtu.be/YFJ7V0B0LmU

In the latest edition of Omni Talk’s Retail Fast Five live from Lululemon Mall Of America sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW-Logistics and Sezzle Chris Walton and Anne Mezzenga discuss: How Good Of A Marketing ‘hook’ Walmart’s New Early Am Express Delivery Is

In this week’s Omni Talk Fast Five retail news roundup, sponsored by the A&M Consumer and Retail Group, Wiliot, Avalara, TGW, and Sezzle, Chris and Anne discussed: - Walmart expanding express delivery into the wee hours of the morning (Source: Chain Store Age) - Aldi’s aggressive U.S. expansion plans (Source: Fox Business) - Kohl’s new partnership with Babies R Us (Source: CNBC) - Michaels bringing its online maker marketplace alive in store (Source: Chain Store Age) - And closed with a look at Wayfair’s new marketing campaign and a discussion of what it must get right (and what it must avoid) when it opens its first large format store in Illinois (Source: Marketing Dive) There’s all that, plus the new shoe line from Lululemon, the song in which Chris would most like to own stock, and the degree to which cameras inside of an Airbnb freak Anne out. P.S. Don’t forget to use our promo code “OMNITALK” to save on your Shoptalk registration. P.P.S. If you are interested in renting out space at Lululemon in the Mall of America (aka where we recorded today’s podcast), head here: https://www.partyslate.com/venues/lululemon-mall-of-america-experiential-store P.P.P.S. Be sure to check out all our other podcasts from the past week here, too: https://omnitalk.blog/category/podcast/ P.P.P.P.S. Also be sure to check out our #1 podcast ranking in all of retail on Feedspot Music by hooksounds.com

In this exclusive interview from the NGA show, Michael Wang, CEO, and Vaughn Roller, Chief Business Officer at SIRL, reveal how their cutting-edge retail technology is transforming the way retailers track shopping journeys and optimize store operations. SIRL's real-time location system leverages low-cost tracking tags and wireless infrastructure to achieve an unprecedented 3-foot accuracy and 1-second latency, effectively creating a "physical search engine" for retail. Discover how SIRL's solution empowers retailers to enhance shopper privacy while tapping into the potential of retail media networks and in-store advertising. Learn about the significant ROI and revenue opportunities generated by this technology, as well as its ability to streamline merchandising optimization and shopper behavior clustering. With its easy deployment and reliance on Bluetooth Low Energy, SIRL is poised to revolutionize the retail landscape. And thank you to the VusionGroup for making our coverage of NGA possible! #SIRL #retailtechnology #indoorpositioning #realtimeloca ionsystem #shoppingjourneytracking #lowcosttrackingtags #wirelessinfrastructure #3footaccuracy #1secondlatency #physicalsearchengine #shopperprivacy #retailmedianetworks #instoreadvertising #improvedstoreoperations #ROI #revenueopportunities #easydeployment #merchandisingoptimization #shopperbehaviorclustering #BluetoothLowEnergy

In this insightful interview from the NGA show, Dennis Host, SVP of Marketing at Coborn's, shares his expertise on e-commerce marketing, loyalty programs, and the power of Big Data in the grocery industry. Host discusses Coborn's journey from operating a full e-commerce warehouse model to implementing store pickup, and how their loyalty program has been instrumental in understanding and segmenting their customers. He highlights the importance of leveraging customer data and partnering with CPGs to create targeted campaigns and personalized offers through AI. Host also touches on the challenges and opportunities of retail media networks for regional grocers. Discover how Coborn's is re-platforming their e-commerce experience and leveraging in-store digital media, such as dynamic digital circulars, QR codes, and video recipes, to create an experiential and engaging shopping environment for their customers. Special thanks to the VusionGroup for making all our show coverage possible! #DennisHost #Coborn's #NGAshow #ecommercemarketing #loyaltyprogram #BigData #retailmedia #customerdata #shopperdata #datawarehouse #datainfrastructure #CPGpartnerships #dynamicdigitalcircular #emailmarketing #textmarketing #instoreactivations #customersegmentation #AIpersonalization #omnichannelshoppers #analyticsinfrastructure #ecommercereplatforming #digitalmediainstore #experientialgroceryshopping #QRcodes #videorecipes #digitalsignage

In this exclusive interview from the NGA conference, Emily Coborn Wright, SVP of Growth Initiatives at Coborn's, shares her insights on the evolving grocery industry and the role of independent grocers. As a fifth-generation leader in the family-owned business, Coborn Wright discusses Coborn's early adoption of online grocery shopping and delivery, and how their e-commerce model has propelled them forward. She also delves into the company's growth initiatives, including their focus on liquor, fuel, franchise, and pharmacy. Coborn Wright highlights the importance of NGA's advocacy efforts and legislation in supporting independent grocers. Discover how Coborn's is leveraging retail media, exploring Farm to Fork trends, and navigating the challenges of being a regional grocer in this informative conversation. Special thanks to the VusionGroup for making all our conference coverage possible! #EmilyCobornWright #Coborn's #NGAconference #groceryindustry #independentgrocers #ecommerce #onlinegroceryshopping #deliverymodel #growthinitiatives #liquor #fuel #franchise #pharmacy #digitalstore #retailmedia #FarmtoFork #verticalfarms #regionalgrocer #retailtrademedia #advocacy #legislation

In this exclusive interview from the NGA conference, Amy McClellan, Chief Customer Officer, SpartanNash, shares her insights on how the company is helping independent grocers thrive in today's competitive landscape. With a focus on technology implementation, such as electronic shelf labels, e-commerce programs, and retail media networks, SpartanNash aims to provide solutions that enable independents to compete at scale. McClellan also emphasizes the importance of mastering grocery fundamentals, from exceptional produce departments to well-maintained store facilities. Discover how SpartanNash's wholesale distribution, retail stores, and services for US military commissaries contribute to their mission of supporting independent grocers. Plus, learn about the role of AI and robotics in creating the smart store of the future. Special thanks to VusionGroup for making all our NGA show coverage possible! #SpartanNash #NGAconference #independentgrocers #grocerybusiness #retailstores #wholesaledistribution #USmilitarycommissaries #technologyimplementation #electronicshelf labels #ecommerceprograms #retailmedianetworks #customerservice #tallyrobots #smartstoreofthefuture #storetours #producedepartment #groceryfundamentals

In this interview from the NGA show floor, Dylan Queen, VP of Marketing and Operations at Queens Price Shopper, shares insights on how independent grocers can leverage technology and innovative strategies to compete in a saturated market. Queen discusses the role of artificial intelligence in retail pricing, the importance of personalized advertising and loyalty programs, and the challenges of implementing self-checkout and scan-and-go solutions. He also emphasizes the significance of exceptional customer service and unique in-store experiences, such as retail theater, to differentiate independent grocers from larger competitors. Tune in for valuable takeaways on omnichannel marketing, brand partnerships, and more. Thanks to the VusionGroup for making all our show coverage possible! #DylanQueen #QueensPriceShopper #NGA #independentgrocers #artificialintelligence #retailpricing #loyaltyprograms #personalizedadvertising #omnichannelmarketing #instoremarketing #retailtheater #selfcheckout #scanandgo #customerservice #saturatedmarket #brandpartnerships #vusiongroup

Alex Galkin, CEO and founder of Competera, delves into the complex world of AI-powered retail pricing. Discover how machine learning and Big Data are revolutionizing price optimization, enabling retailers to move beyond price elasticity and embrace contextual, personalized pricing strategies. Galkin shares insights on the five levels of price maturity, highlighting the importance of a data foundation and customer behavior in driving profitable pricing decisions. Learn how industry leaders are leveraging advanced techniques such as LTV optimization, and explore the impact of AI-generated reports, retail media, and price reviews on the future of pricing. From navigating inflation and recession to the unique challenges of cruise line pricing and the rise of TikTok shopping, this interview is a must-watch for anyone interested in the cutting-edge of retail technology. *Sponsored Content*

In this interview from the NGA conference, Michael La Kier, VP of Brand Development at IGA, discusses the importance of retail media, AI, and omnichannel marketing for independent grocers. La Kier emphasizes the need for data aggregation, overcoming legacy systems, and creating a "linked and liquid" strategy to help independents compete. He also touches on the role of in-store retail media, digital attribution, and partnerships with CPG brands and fresh food producers. Learn how IGA is working to support independent grocers through innovative strategies and technologies in this insightful conversation. Thanks to the VusionGroup for making all our show coverage possible! #IGA #MichaelLakier #independentgrocers #retailmedia #NGAconference #omnichannelmarketing #multichannelmeatmarketing #proximitytosales #linkedandliquidstrategy #dataaggregation #legacysystems #AIingroceryretail #instoreretailmedia #digitalattribution #CPGpartnerships #freshfoodfocus

Thaddeus Segura, Vice President of Data Products & Algorithms at Wiliot joins Chris and Anne for the latest installment of their Retail Technology Spotlight Series to discuss how Wiliot’s Bluetooth-connected tags provide real-time inventory management, freshness monitoring, and omni-channel fulfillment solutions, offering advantages over traditional RFID technology. In this podcast, Chris and Anne go deep with Thaddeus on: - How Wiliot’s IoT tags work and their advantages over RFID technology - The low cost of ownership and easy deployment of Wiliot’s tags compared to RFID - Applications of Wiliot’s tags in freshness monitoring, temperature tracking, and omni-channel fulfillment - The importance of total cost of ownership when evaluating retail technology solutions - The future of IoT in retail and the potential for a true ambient environment with Bluetooth connectivity Music by hooksounds.com *Sponsored Content*

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Wiliot, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: Whole Foods Introducing A Smaller Daily Shop Store For the full episode head here: https://youtu.be/DAgLFDbnEGo

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Wiliot, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: Sam’s Club Opening New Design Studio For the full episode head here: https://youtu.be/DAgLFDbnEGo

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Wiliot, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: The Realreal Planning More Stores For the full episode head here: https://youtu.be/DAgLFDbnEGo

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Wiliot, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: Target Announcing Its New Circle 360 Membership For the full episode head here: https://youtu.be/DAgLFDbnEGo

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Wiliot, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: What Wendy’s Was Thinking? For the full episode head here: https://youtu.be/DAgLFDbnEGo

In this week’s Omni Talk Fast Five retail news roundup, sponsored by the A&M Consumer and Retail Group, Wiliot, Avalara, TGW, and Sezzle, Chris and Anne discussed: - Wendy’s about face on surge pricing (Source: KTLA-5) - Target’s new paid membership program, Circle 360 (Source: CNBC) - The RealReal’s store expansion plans (Source: WSJ) - Sam’s Club’s new design thinking studio (Source: Chain Store Age) -And closed with an examination of whether Whole Foods’ plan to open s smaller stores is, first, a good idea, and, second, if it is an idea that will actually work (Source: Grocery Dive) There’s all that, plus cereal for breakfast, our newest OmniStar, and a tip of our cap to all our loyal fans for helping to make this our 1,000 podcast episode! Music by hooksounds.com

You want to use GenAI at work, but it can be difficult to know when and how to do so safely. As part of our ongoing live Ask An Expert Interview Series on LinkedIn, Chris and Anne have called on two legal experts, Mary Newcomer Williams, Assistant General Counsel at Microsoft, and Michael Brick, Assistant General Counsel US Commercial Industries at Microsoft, to explain how executives can make sure they’re using AI to maximize the productivity of their teams and do so responsibly. Chris and Anne go in-depth with Mary and Michael as they discuss the four areas in which retailers and brands can use GenAI responsibly, right now, including: ● eCommerce and Marketing ● Merchandising and Planning ● Stores and Service ● Supply Chain Operations To read any of information discussed during the podcast, head here: - Microsoft’s Responsible AI Website | https://www.microsoft.com/en-us/ai/responsible-ai - Microsoft’s Responsible AI Standards | https://query.prod.cms.rt.microsoft.com/cms/api/am/binary/RE5cmFl?culture=en-us&country=us - Microsoft’s AI Tools and Best Practices | https://www.microsoft.com/en-us/ai/tools-practices - Microsoft’s Copilot Copyright Commitment | https://blogs.microsoft.com/on-the-issues/2023/09/07/copilot-copyright-commitment-ai-legal-concerns/ - Microsoft’s Overview of Responsible AI Practices for Azure OpenAI Models | https://learn.microsoft.com/en-us/legal/cognitive-services/openai/overview?context=%2Fazure%2Fai-services%2Fopenai%2Fcontext%2Fcontext%20and%20https%3A%2F%2Flearn.microsoft.com%2Fen-us%2Flegal%2Fcognitive-services%2Fopenai%2Ftransparency-note%3Fcontext%3D%2Fazure%2Fai-services%2Fopenai%2Fcontext%2Fcontext&tabs=text%20ReplyDeleteMute - Microsoft’s Transparency Note for Azure OpenAI Service | https://learn.microsoft.com/en-us/legal/cognitive-services/openai/transparency-note?context=%2Fazure%2Fai-services%2Fopenai%2Fcontext%2Fcontext&tabs=text - Walmart Case Study for New Generative AI-Powered Capabilities for Shoppers and Associates | https://blogs.microsoft.com/blog/2024/01/09/walmart-unveils-new-generative-ai-powered-capabilities-for-shoppers-and-associates/ Music by hooksounds.com *Sponsored Content*

In the latest edition of Omni Talk’s Retail Fast Five live from eTail West sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW-Logistics and Sezzle Chris Walton and Anne Mezzenga discuss: Marc Lore’s Wonder Set To Open Inside Of Walmart For the full episode head here: https://youtu.be/67YNMyUtLgU

In the latest edition of Omni Talk’s Retail Fast Five live from eTail West sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW-Logistics and Sezzle Chris Walton and Anne Mezzenga discuss: Schnucks Debuting Its Smart Cart From Instacart For the full episode head here: https://youtu.be/67YNMyUtLgU

In the latest edition of Omni Talk’s Retail Fast Five live from eTail West sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW-Logistics and Sezzle Chris Walton and Anne Mezzenga discuss: Microsoft Bolstering Its AI Ranks With Mistral AI Investment For the full episode head here: https://youtu.be/67YNMyUtLgU

In the latest edition of Omni Talk’s Retail Fast Five live from eTail West sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW-Logistics and Sezzle Chris Walton and Anne Mezzenga discuss: Amazon Announcing Scheduled Grocery Delivery And Pickup For the full episode head here: https://youtu.be/67YNMyUtLgU

In the latest edition of Omni Talk’s Retail Fast Five live from eTail West sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW-Logistics and Sezzle Chris Walton and Anne Mezzenga discuss: Macy’s Closing 150 Stores For the full episode head here: https://youtu.be/67YNMyUtLgU

We chat with Sam's Club's VP of Digital Merchandising Jordan Eddie about why he fell in love with retail, the membership model, frictionless shopping rollouts, data-driven decisions, and member obsession. Jordan discusses curating the Sam's Club assortment for quality and value, the pace of innovation, and why he's excited to execute at an even higher level in 2024. Whether you're interested in club retail, digital operations, delightful experiences, or NPS, this interview provides an inside look at Sam's Club's approach. A big shout out to Firework for making all our #etail2024 content possible!

We chat with Target's SVP of Apparel & Accessories Gena Fox about partnerships with brands like DVF, navigating fast-changing trends on TikTok, the importance of supply chain speed, and Target's focus on sparking joy through fashion. Gena discusses Target's specialty in store fulfillment, same-day delivery, how they adapt processes to meet guest demand, and why she's so excited about Target's upcoming collaborations and ability to deliver newness. Whether you're interested in Target, apparel retail, fast fashion, or omnichannel, this interview provides unique insights from one of Target's long-tenured executives. Thanks to Firework for making all our #etail2024 content possible, come stop by and see us all day today in booth #100.

We chat with Firework founder Vincent Yang about innovations in live stream shopping and shoppable video to create personalized 1:1 shopping experiences that double ecommerce conversion rates. Vincent explains how Firework is bringing the tactile, high-touch experience of physical stores online with tools like digital humans and AI assistants. We discuss the post-purchase experience, the future of omnichannel retail, and why these digital innovations are key for brands with high AOV products. Whether you're interested in brick and mortar conversion optimization or leading edge ecommerce, this interview provides unique insights into the digital retail experience of the future. Thanks to Firework for making all our #etail2024 coverage possible.

In this week’s Omni Talk Fast Five retail news roundup, sponsored by the A&M Consumer and Retail Group, Wiliot, Avalara, TGW, and Sezzle, Chris and Anne discussed: - Macy’s bold decision to close 150 stores (Source: CNBC) - Why Amazon’s move to offer scheduled grocery delivery could be one of the most important headlines of the year (Source: Chain Store Age) - Microsoft's decision to fortify its Gen AI position by investing in Mistral AI (Source: Fast Company) - Schnucks breaking ground on its smart cart from Instacart pilot (Source: NBC 5 St. Louis) - And closed with an examination of Marc Lore’s restaurant startup, Wonder, opening up inside of a Walmart store (Source: Chain Store Age) There’s all that, plus Big Bad Voodoo Daddy, imaginary dinner dates with Minka Kelly, and the merits of a fried chicken pizza mashup. P.S. Don’t forget to use our promo code “OMNITALK” to save on your Shoptalk registration. P.P.S. We are also gearing up for CommerceNext out in NYC in June. Scaled retailers and brands can register for FREE with code “FAST FIVE” in the referral field. Secure your spot now — head to commercenext.com/conference/ and don’t forget to use FAST FIVE. P.P.P.S. Be sure to check out all our other podcasts from the past week here, too: https://omnitalk.blog/category/podcast/ P.P.P.P.S. Also be sure to check out our #1 podcast ranking in all of retail on Feedspot Music by hooksounds.com

Ovative’s Beth McKigney and Troy Neidermire join Chris and Anne for the latest installment of their Retail Technology Spotlight Series to discuss how shifting to unified marketing measurements, like Enterprise Marketing Return (EMR), can help retailers and brands optimize budget allocation, incrementality, and overall business outcomes. In this podcast, Chris and Anne go deep with Beth and Troy on: - The limitations of overly relying on legacy metrics like ROAS - How to implement a holistic “full funnel” approach - Properly valuing funnel efforts, particularly at the upper funnel - Establishing a testing framework to generate the right lessons learned - And how to get stakeholder buy-in through metrics tied to revenue and customer file health To reference any of the materials discussed during this podcast or to get in touch with Beth and Troy, please see below: - Ovative’s EMRGE: https://ovative.com/emrge/ - Ovative’s People: https://ovative.com/people/ - Ovative’s The Lead: Conversations That Matter: https://ovative.com/insights/the-lead-measurement/ - Ovative’s EMR Power Rankings: https://ovative.com/insights/2023-emr-power-rankings/ - Get in touch with Beth: Beth.mckigney@ovative.com (email) or https://linkedin.com/in/bethmckigney/ (LinkedIn) - Get in touch with Troy: Troy.neidermire@ovative.com (email) or https://www.linkedin.com/in/troy-neidermire-4832491b/ (LinkedIn) Music by hooksounds.com *Sponsored Content*

Tom Burgess, the President of SnippMedia, joined Anne and Chris to share his thoughts on how CPGs can attribute in-store retail purchases by leveraging banks’ loyalty programs, and how retailers can also plug these same loyalty programs into their retail media networks. In this podcast, Chris and Anne go deep with Tom on: - The history of bank card loyalty programs and attribution - How new digital media channels can power attribution by connecting banking apps and retail purchases - How payments media allows banks to offer targeted deals and cash back to incentivize their card usage - How CPGs, in particular, can now reach bank loyalty program members with offers at the point of purchase on their banking apps - And ultimately how the whole process simplifies digital attribution by connecting ad views to store purchases With 60 million engaged consumers on banking apps, payments media represents the potential for retail media to expand in innovative directions, linking financial services to in-store buying in a new win-win structure. Music by hooksounds.com *Sponsored Content*

In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW, and Sezzle, Chris Walton, Anne Mezzenga, and guest hosts from the Alvarez & Marsal Consumer and Retail Group Joanna Rangarajan and Cassie Ryding discussed: How Retailers Should Approach Electrification For the full episode head here: https://youtu.be/UJ5nNgAF7Eo

In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW, and Sezzle, Chris Walton, Anne Mezzenga, and guest hosts from the Alvarez & Marsal Consumer and Retail Group Joanna Rangarajan and Cassie Ryding discussed: A 50% SKU Reduction Is Quite Drastic – What’s The Rationale? For the full episode head here: https://youtu.be/UJ5nNgAF7Eo

In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW, and Sezzle, Chris Walton, Anne Mezzenga, and guest hosts from the Alvarez & Marsal Consumer and Retail Group Joanna Rangarajan and Cassie Ryding discussed: If Bank Loyalty Programs An Untapped Gold Mine For Retail Media Networks? For the full episode head here: https://youtu.be/UJ5nNgAF7Eo

In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW, and Sezzle, Chris Walton, Anne Mezzenga, and guest hosts from the Alvarez & Marsal Consumer and Retail Group Joanna Rangarajan and Cassie Ryding discussed: If There's Anything Noteworthy About Dealworthy? For the full episode head here: https://youtu.be/UJ5nNgAF7Eo

In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW, and Sezzle, Chris Walton, Anne Mezzenga, and guest hosts from the Alvarez & Marsal Consumer and Retail Group Joanna Rangarajan and Cassie Ryding discussed: Why Walmart Would Acquire Vizio? For the full episode head here: https://youtu.be/UJ5nNgAF7Eo

Dematic’s Market Development Director Kim Baudry is back once again to help Chris and Anne kick off 2024 as part of their ongoing live Ask An Expert Interview Series on LinkedIn. Chris and Anne go in depth with Kim as she discusses the big trends that are shaping retailers’ and manufacturers’ approaches to supply chain network development, including: - Why retailers are moving their investments into smaller facilities with more flexible automation - Why manufacturers are going in the opposite direction and trying to get bigger with more proven automation solutions - What considerations each party should give towards these decisions - And perhaps, most importantly, how long we can expect these trends to last and what will happen next Music by hooksounds.com *Sponsored Content*

In this week’s Omni Talk Fast Five retail news roundup, sponsored by the A&M Consumer and Retail Group, Wiliot, Avalara, TGW, and Sezzle, A&M’s Joanna Rangarajan and Cassie Ryding joined Chris and Anne to discuss: - Why in the world Walmart would acquire Vizio (Source: CNBC) - Whether Target’s new brand, “dealworthy,” is actually noteworthy (Source: PR Newswire) - Starbucks new loyalty partnership with Bank of America (Source: Chain Store Age) - Hasbro’s drastic decision to cut 50% of its skus (Source: Retail Dive) - And closed with a look at Walmart’s plans to build a “coast-to-coast” network of electric DC fast chargers (Source: Electrek) There’s all that, plus which body parts we would most want scanned at an airport, Mars simulations, and the rising cost of the Tooth Fairy. P.S. Don’t forget to use our promo code “OMNITALK” to save on your Shoptalk registration. P.P.S. We are also gearing up for CommerceNext out in NYC in June. Scaled retailers and brands can register for FREE with code “FAST FIVE” in the referral field. Secure your spot now — head to commercenext.com/conference/ and don’t forget to use FAST FIVE. P.P.P.S. Be sure to check out all our other podcasts from the past week here, too: https://omnitalk.blog/category/podcast/ P.P.P.P.S. Also be sure to check out our #1 podcast ranking in all of retail on Feedspot Music by hooksounds.com

Shoptalk's Krystina Gustafson and Joe Laszlo joined Anne and Chris to field pointed questions about this year's Shoptalk 2024 agenda. In this podcast, Chris and Anne put Krystina and Joe on the spot about: - How they plan to cover and present the topic of AI - How important omnichannel or "unified commerce" fundamentals will be in this year's track session design - Whether employee safety and shrink will be a more overt focus of this year's show - How Shoptalk plans to focus on helping store level employees - The big "what to do about" retail media - And whether this will finally be the year sustainability initiatives break through and make a lasting impact You won't find a more candid and honest dialog about what to expect at Shoptalk 2024 than right here! Music by hooksounds.com *Sponsored Content*

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Wiliot, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: What The Outlook Is For Robots In Grocery Stores For the full episode head here: https://youtu.be/fVXIRk9VGqg

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Wiliot, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: Why Tanger Outlet Is Looking More And More Beautiful Everyday For the full episode head here: https://youtu.be/fVXIRk9VGqg

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Wiliot, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: Safeway's receipt check at checkout For the full episode head here: https://youtu.be/fVXIRk9VGqg

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Wiliot, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: If Gen AI Search Makes More Sense For Home Furnishings Than Other Categories? For the full episode head here: https://youtu.be/fVXIRk9VGqg

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Wiliot, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: The Walmart Pluses And Minuses Of A Paid Membership At Target For the full episode head here: https://youtu.be/fVXIRk9VGqg

To help you get ready for the major tax changes in 2024 that will impact omnichannel retailers, Chris and Anne sat down with Avalara's Senior Director of Global Strategic E-commerce & Marketplace Partnerships, Kris Rabideau, for the latest installment of their 5 Insightful Minutes Series. Watch and learn about the tax compliance complexity of omnichannel commerce, marketplace facilitator requirements, warehousing inventory, the new concept of a "delivery fee" tax, the emergence of recommerce, and the expansion of tax holidays. This video will help you to understand the tax consequences these 2024 tax changes could have for your retail business, large and small! To read Avalara's full report on key tax changes for 2024, head here: https://avlr.co/3SbMg5i Music by hooksounds.com *Sponsored Content*

In this week’s Omni Talk Fast Five retail news roundup, sponsored by the A&M Consumer and Retail Group, Wiliot, Avalara, TGW, and Sezzle, Avalara’s Kris Rabideau stopped by for 5 Insightful Minutes on 2024 tax changes, and Chris and Anne discussed: - The rumors that Target will roll out a paid membership program (Source: Bloomberg) - If IKEA’s use of generative AI indicates that generative AI-based search may be more applicable to home furnishings shopping than to other categories (Source: Chain Store Age) - Safeway’s move to install more receipt-check gates at self-checkout (Source: Grocery Dive) - Tanger Outlets push into full-price beauty retailing (Source: Glossy) - And closed with look at SpartanNash’s robot expansion plans and what they mean for the future of robotics (Source: Progressive Grocer) There’s all that, plus Tiger Woods, Jessica Rabbit, and the saying Chris would most want embossed on a a candy Valentine’s Day heart. P.S. All you retail tax junkies out there can read Avalara’s full report on the most important retail tax changes for 2024 by clicking here: https://avlr.co/3SbMg5i P.P.S. Don’t forget to use our promo code “OMNITALK” to save on your Shoptalk registration. Music by hooksounds.com

Get an inside look at the grocery store of the future, from the firsthand perspective of John Clear and David Schneidman of the A&M Consumer and Retail Group. This video explores the latest retail technologies being implemented at Schnucks' grocery stores, including shelf-scanning robots, computer vision, electronic shelf labels for dynamic pricing, mobile ordering, GS1 barcodes to reduce food waste, and smart carts. Together with Chris and Anne, John and David provide their expert opinions as they review how these innovations are transforming inventory management, checkout efficiency via single line queuing, and the overall customer experience. Music by hooksounds.com

In the latest edition of Omni Talk’s Retail Fast Five live from Manifest: The Future Of Logistics Conference and sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW-Logistics and Sezzle Chris Walton and Anne Mezzenga discuss: If People Really Need Starbucks From GoPuff In The Middle Of The Night? For the full episode head here: https://youtu.be/nLwypI0f9wg

In the latest edition of Omni Talk’s Retail Fast Five live from Manifest: The Future Of Logistics Conference and sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW-Logistics and Sezzle Chris Walton and Anne Mezzenga discuss: If Apple Vision Pro Is A Flash In The Pan Or Idea With Staying Power? For the full episode head here: https://youtu.be/nLwypI0f9wg

In the latest edition of Omni Talk’s Retail Fast Five live from Manifest: The Future Of Logistics Conference and sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW-Logistics and Sezzle Chris Walton and Anne Mezzenga discuss: If Zac Posen Is A Good Or Bad hire For The GAP? For the full episode head here: https://youtu.be/nLwypI0f9wg

In the latest edition of Omni Talk’s Retail Fast Five live from Manifest: The Future Of Logistics Conference and sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW-Logistics and Sezzle Chris Walton and Anne Mezzenga discuss: The Significance Of ALDI's Partnership With Grabango For the full episode head here: https://youtu.be/nLwypI0f9wg

In the latest edition of Omni Talk’s Retail Fast Five live from Manifest: The Future Of Logistics Conference and sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW-Logistics and Sezzle Chris Walton and Anne Mezzenga discuss: For the full episode head here:

In this week’s Omni Talk Fast Five retail news roundup, sponsored by the A&M Consumer and Retail Group, Wiliot, Avalara, TGW, and Sezzle, Chris and Anne were live from Manifest as they discussed: Amazon’s new AI-assistant Rufus Grabango’s large scale autonomous store installation with Aldi near Chicago Gap Inc.’s hiring of Zac Posen Lowe’s and J. Crew's recent Apple Vision Pro endeavors And closed with a look at Starbucks new late night delivery partnership with Gopuff There’s all that, plus delivery memories, barracudas, and what Anne would make her husband do if she could control him via an implanted chip in his brain. Music by hooksounds.com

We go live from Manifest 2024 to speak with Moid Alwy, EVP & Chief Supply Chain Officer at American Tire Distributors, about the future of distribution and supply chain. Topics include the launch of their B2B marketplace "Radius", last mile delivery scaling, AI implications, network design changes, omnichannel complexity, inventory management innovations, consolidation and more. Get the inside scoop direct from the show floor on how one of the largest tire distributors in the US is transforming their supply chain and distribution operations with the latest in retail and logistics tech.

We go live from Manifest 2024 to speak with Patrick McIntyre, Head of Development at Krispy Kreme, about retail and supply chain innovation. Topics include omnichannel expansion, automating the consumer journey, daily delivered fresh donuts, scaling up production and delivery, partnerships with Amazon and others, using AI and technology to enhance experiences and operations, reaching new consumers, and much more. Gain insights directly from the show floor on how an iconic brand balances growth, experience, and profitability.

Jeff Barry, Chief Innovation Officer at Dot Foods, joins us to share how the wholesale food redistributor is driving innovation across its supply chain operations and business models. Listen as Jeff explains Dot Foods' approach to piloting new AI capabilities for fuel procurement optimization, predictive truck maintenance, and more. We also discuss how large companies can enable startup-like innovation cultures, the role of innovation labs, and Dot Foods' expanding portfolio of innovation pilots with external startups.

We go live at Manifest 2024 to discuss the future of retail logistics and supply chain technology innovations with Drew Taranto, Senior Director of Ecommerce Strategy at DHL. Topics covered include omni-channel retail trends, B2B ordering experiences, cost reduction through automation and AI, machine learning for better decision making, returns and recommerce programs, final mile delivery improvements, and more. This insider perspective on the transformation ahead for logistics and fulfillment highlights all the latest technologies and strategies direct from the show floor.

We go live at Manifest 2024 to discuss the future of retail logistics and supply chain technology innovations with Drew Taranto, Senior Director of Ecommerce Strategy at DHL. Topics covered include omni-channel retail trends, B2B ordering experiences, cost reduction through automation and AI, machine learning for better decision making, returns and recommerce programs, final mile delivery improvements, and more. This insider perspective on the transformation ahead for logistics and fulfillment highlights all the latest technologies and strategies direct from the show floor.

We go live from Manifest 2024 to speak with David Sobie, Co-Founder and CEO of Happy Returns, on the future of retail returns and innovations in supply chain. Topics include their recent acquisition by UPS, plans for expansion through large enterprise retailers, incorporating more automation like robots into their processing facilities, how sustainability plays a role in returns, the importance of omnichannel drop off locations for customers, managing high volumes of co-mingled shipments, advice for entrepreneurs, and much more. Gain valuable insights from a leader in reshaping the returns experience.

LIVE FROM Manifest: The Future of Supply Chain & Logistics 2024 Omni Talk Retail's Anne Mezzenga and Chris Walton with Mars VP of Global Supply Chain Kristen Daihes.

In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW, and Sezzle, Chris Walton, Anne Mezzenga, and guest host Ben Miller of Shoptalk discussed: TikTok Trialing Making All Posts Shoppable For the full episode head here: https://youtu.be/hjehOT4ddMM

In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW, and Sezzle, Chris Walton, Anne Mezzenga, and guest host Ben Miller of Shoptalk discussed: If A Grocery Store Really Feel Like Pokemon GO? For the full episode head here: https://youtu.be/hjehOT4ddMM

In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW, and Sezzle, Chris Walton, Anne Mezzenga, and guest host Ben Miller of Shoptalk discussed: Everseen's new self-checkout data For the full episode head here: https://youtu.be/hjehOT4ddMM

In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW, and Sezzle, Chris Walton, Anne Mezzenga, and guest host Ben Miller of Shoptalk discussed: Walmart Store Managers Making Up To $400K/Year For the full episode head here: https://youtu.be/hjehOT4ddMM

In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW, and Sezzle, Chris Walton, Anne Mezzenga, and guest host Ben Miller of Shoptalk discussed: What All These Layoffs Mean For The Future For the full episode head here: https://youtu.be/hjehOT4ddMM

In this week’s Omni Talk Fast Five retail news roundup, sponsored by the A&M Consumer and Retail Group, Wiliot, Avalara, TGW, and Sezzle, Shoptalk VP of Original Content & Strategy Ben Miller joined Chris and Anne to discuss: - The rash of recent layoffs across retail and what they mean for how the average retail executive is thinking about 2024 - Walmart’s big announcement this week that its store managers can make over $400K per year - Some absolutely startling statistics on self-checkout from Everseen’s survey of over 1 billion transactions - Instacart’s desire to make your average grocery shopping trip feel more like Pokemon Go - And closed with a look at whether TikTok’s attempt to make all its video content shoppable will actually work There’s all that, plus Wizard of Oz favorites, Super Bowl vices, and the most unusual things to do while jogging. Music by hooksounds.com

Placer.ai’s SVP of Marketing Ethan Chernofsky is back once again to help Chris and Anne kick off 2024 as part of their ongoing live Ask An Expert Interview Series on LinkedIn. Chris and Anne go in depth with Ethan as he discusses the big questions that will drive retailers’ strategies in the coming year. Questions like: - Will the economic pressures continue? - How concerned should we all still be about inflation? - Are the top performing segments in retail heading for what he calls a “pull forward moment?” - And, ultimately, who stands to win and who stands to lose depending upon how you answer any of the questions above, too! Music by hooksounds.com *Sponsored Content*

In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW, and Sezzle, Chris Walton, Anne Mezzenga, and guest hosts from the Alvarez & Marsal Consumer and Retail Group Manola Soler and Michael Prendergast discussed: How Retailers Should Merchandise To Generation Alpha For the full episode head here: https://youtu.be/fZMYBMWRPSo

In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW, and Sezzle, Chris Walton, Anne Mezzenga, and guest hosts from the Alvarez & Marsal Consumer and Retail Group Manola Soler and Michael Prendergast discussed: If Plan & Order Stores Work For IKEA For the full episode head here: https://youtu.be/fZMYBMWRPSo

In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW, and Sezzle, Chris Walton, Anne Mezzenga, and guest hosts from the Alvarez & Marsal Consumer and Retail Group Manola Soler and Michael Prendergast discussed: If Wayfair's CEO Remove The Egg From His Face After The Most Recent Layoffs For the full episode head here: https://youtu.be/fZMYBMWRPSo

In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW, and Sezzle Chris Walton, Anne Mezzenga and guest hosts from the Alvarez & Marsal Consumer and Retail Group Manola Soler and Michael Prendergast discussed: If Innovation Labs: Right or Wrong Way To Spur Innovation based on the latest Walmart Store No. 8 Closure and Shipt's opening of an innovation lab For the full episode head here: https://youtu.be/fZMYBMWRPSo

In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW, and Sezzle Chris Walton, Anne Mezzenga and guest hosts from the Alvarez & Marsal Consumer and Retail Group Manola Soler and Michael Prendergast discuss: If Macy's Was Wrong For Rejecting The Buyout Bid? For the full episode head here: https://youtu.be/fZMYBMWRPSo

In this week’s Omni Talk Fast Five retail news roundup, sponsored by the A&M Consumer and Retail Group, Wiliot, Avalara, TGW, and Sezzle, A&M's Michael Prendergast and Manola Soler joined Chris and Anne to discuss: - If Macy's made the right move rejecting its buyout offer this week - Whether innovation labs, like Walmart's Store No. 8, are ever a good idea - How Wayfair's CEO can ever get the egg off his face in light of recent leaks and layoffs - Estimated the viability of IKEA's new plan and order store concept - And closed with a look at the #SephoraKids phenomenon and what it means for how retailers and brands should be thinking about Generation Alpha There's all that, plus grills that are way too hot to handle, how carb-laden a last meal at In-N-Out should be, and Chris somehow manages to spell "OMNITALK" correctly this week. P.S. Don't forget to use our promo code "OMNITALK" to save on your Shoptalk registration. P.P.S. Chris and Anne are also headed to eTail West in Palm Springs in February, and you can join them and save by using code "OMNITALK20" on your registration. Music by hooksounds.com

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Wiliot, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: What Impact CVS Closures Will Have On Target For the full episode head here: https://youtu.be/BJpkXIQqRtQ

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Wiliot, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: Walmart Expanding DFW Drone Delivery Pilot For the full episode head here: https://youtu.be/BJpkXIQqRtQ

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Wiliot, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: Walmart Deploying GenAI Search Across Site For the full episode head here: https://youtu.be/BJpkXIQqRtQ

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Wiliot, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: Sam's Club Applying AI For Receipt Checkout For the full episode head here: https://youtu.be/BJpkXIQqRtQ

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Wiliot, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: Amazon Bringing Just Walk Out To Healthcare For the full episode head here: https://youtu.be/BJpkXIQqRtQ

In this week’s Omni Talk Fast Five retail news roundup, sponsored by the A&M Consumer and Retail Group, Wiliot, Avalara, TGW, and Sezzle, Chris and Anne discussed: - Walmart’s new Gen AI search announcement at CES - Amazon implementing its Just Walk Out technology at hospitals - Walmart’s Texas drone expansion plans - CVS closing “dozens” of pharmacies inside Target stores - And closed with a look at Sam’s Club’s brilliant new use case for computer vision, i.e. for exit receipt checks There’s all that, plus grocery store spas, whether executives should give out their cell phone numbers, and the tech question Anne asks Google the most. Music by hooksounds.com

LIVE FROM #NRF2024 Live From NRF 2024 Office Depot's Sr. Director Of Omnichannel Jonas Stillman joins Anne Mezzenga and Chris Walton. Thanks to our partners at VusionGroup for making all our #NRF2024 coverage possible. Come stop by and visit us in booth #5420

LIVE FROM #NRF2024 Omni Talk Retail's Anne Mezzenga and Chris Walton with Sam's Club's Chief Growth Officer Diana Marshall talking about their newly launched #seamless receipt check at exit, #personalization, #scanandgo, and more. Thanks to our partners at VusionGroup for making all our #NRF2024 coverage possible. Come stop by and visit us in booth #5420

LIVE FROM #NRF2024 Omni Talk Retail's Anne Mezzenga and Chris Walton with Northern Tool + Equipment Chief Marketing Officer Frank Crowson. Thanks to our partners at VusionGroup for making all our #NRF2024 coverage possible. Come stop by and visit us in booth #5420

LIVE FROM #NRF2024 Omni Talk Retail's Anne Mezzenga and Chris Walton with Captana VP Pierre-Marie Rallu and Blue Yonder's VP of Retail Shannon Wu-Lebron. Thanks to our partners at VusionGroup for making all our #NRF2024 coverage possible. Come stop by and visit us in booth #5420

LIVE FROM #NRF2024 Omni Talk Retail's Anne Mezzenga and Chris Walton with Wegmans Food Markets SVP of Technology and Data Smita Katakwar. Thanks to our partners at VusionGroup for making all our #NRF2024 coverage possible. Come stop by and visit us in booth #5420

LIVE FROM #NRF2024 Omni Talk Retail's Anne Mezzenga and Chris Walton with Amazon #JWOT Vice President Jon Jenkins. Jon Jenkins went into detail on their latest announcement deploying #JWOT for #healthcare workers, their #RFID-enabled #JWOT activations in stadiums like Lumen Field, and what the #retailindustry should anticipate from Amazon, and #checkoutfree experiences in the future. Thanks to our partners at VusionGroup for making all our #NRF2024 coverage possible. Come stop by and visit us in booth #5420

LIVE FROM #NRF2024 Omni Talk Retail's Anne Mezzenga and Chris Walton with Prathibha Rajashekhar SVP Automation & Innovation, Stores & Supply Chain at Walmart . Prathibha talks #drone delivery, #esl deployment to 500 #walmart stores, and what we in the #retailindustry can get excited about in 2024 from the retailer. Thanks to our partners at VusionGroup for making all our #NRF2024 coverage possible. Come stop by and visit us in booth #5420

LIVE FROM #NRF2024 Omni Talk Retail's Anne Mezzenga and Chris Walton with Stop & Shop SVP and Chief Marketing Officer Karen Mitchell talking about "Marty" the robot by Jabil, and the importance of taking into consideration the human side of #robotics. Thanks to our partners at VusionGroup for making all our #NRF2024 coverage possible. Come stop by and visit us in booth #5420

LIVE FROM #NRF2024 Omni Talk Retail's Anne Mezzenga and Chris Walton, joined by Tractor Supply Company's SVP of Information Technology Al Lettera. Thanks to our partners at VusionGroup for making all our #NRF2024 coverage possible. Come stop by and visit us in booth #5420

LIVE FROM #NRF2024 Omni Talk Retail's Anne Mezzenga and Chris Walton are joined by The Vitamin Shoppe Chief Operating Officer Andrew Laudato. Thanks to our partners at VusionGroup for making all our #NRF2024 coverage possible. Come stop by and visit us in booth #5420

LIVE FROM #NRF2024 Omni Talk Retail's Anne Mezzenga and Chris Walton are joined by AutoZone's Calandra Cleveland from their podcast studio inside the VusionGroup booth #5420. Thanks to VusionGroup (formerly SES-imagotag) for their support of all of our National Retail Federation Big Show Coverage.

LIVE FROM #NRF2024 Omni Talk Retail's Anne Mezzenga and Chris Walton with Walmart U.S. CEO and President John Furner from their podcast studio inside the VusionGroup booth #5420. John covered Walmart+, what we can expect from Walmart stores this year, new fulfillment centers, and more. Thanks to VusionGroup (formerly SES-imagotag) for their support of all of our National Retail Federation Big Show Coverage.

DICK'S Sporting Goods VP Scott Casciato LIVE FROM #NRF2024 with Omni Talk Retail’s Anne Mezzenga and Chris Walton from their video studio inside the VusionGroup booth #5420. Thanks to VusionGroup (formerly SES-imagotag) for their support of all of our National Retail Federation Big Show Coverage.

LIVE FROM #NRF2024 Omni Talk Retail's Anne Mezzenga and Chris Walton with Walmart's EVP of Supply Chain David Guggina. Hear David discuss Next Generation Fulfillment Centers, Walmart+, and how he uses Gen AI as a management tool. Thanks to VusionGroup (formerly SES-imagotag) for their support of all of our National Retail Federation Big Show Coverage. Come stop by and check out the Omni Talk Retail studio in booth #5420.

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Wiliot, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: Starbucks Launching Bring Your Own Cup Nationwide For the full episode head here: https://youtu.be/IeBVjU9IiQ8

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Wiliot, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: Walmart Offering Mammograms For the full episode head here: https://youtu.be/IeBVjU9IiQ8

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Wiliot, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: Sizing Up Amazon's AI Fashion Fit Tech For the full episode head here: https://youtu.be/IeBVjU9IiQ8

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Wiliot, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: Peloton Launching On TikTok For the full episode head here: https://youtu.be/IeBVjU9IiQ8

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Wiliot, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: If Instacart's Smart Carts Are A Smart Investment? For the full episode head here: https://youtu.be/IeBVjU9IiQ8

Are we there yet? Is inflation over and finally coming down? Who the heck knows? And that is exactly the point – there is no way to be sure but there are things retailers and brands can do to maximize their performance amid these economic conditions. So we are pleased to announce that Ben Reich, the CEO of Datasembly, joined Chris Walton and Anne Mezzenga for the latest installment of Omni Talk’s Live Ask An Expert Series on LinkedIn to discuss the role pricing transparency across retailers and brands can play in everyone’s shared success. Chris and Anne went deep with Ben on: – Whether the inflationary environment is cooling down and, if so, what it implies retailers and brands should do? – Pricing transparency: what does it really mean and why is it so important? – The finer points of pricing data collection, both from the perspective of one’s own data to that of one’s competitors – And, perhaps most importantly, they will discuss real-life examples that highlight the power of being able to correlate pricing and assortment size to performance by locale *Sponsored Content*

Eagle Eye CEO and former Tesco executive Tim Mason joined Anne and Chris to share his thoughts on how retailers can leverage customer data, personalized promotions, and new technologies to strengthen loyalty and drive incremental sales. In this podcast, Chris and Anne go deep with Tim on: - The history of Tesco’s clubcard - Omnichannel personalization - AI analytics - Actionable tips on winning through customer relationships - Point-of-Sale integrations - Optimal product assortments - And how to create long-term strategic retail partnerships *Sponsored Content*

In this week’s Omni Talk Fast Five retail news roundup, sponsored by the A&M Consumer and Retail Group, Wiliot, Avalara, TGW, and Sezzle, Chris and Anne: - Discussed Instacart serving up advertisements on its smart carts - Split on Peloton and TikTok’s new partnership - Lauded Starbucks for allowing customers to bring their own cups - Debated the merits of fit tech through the lens of Amazon's new fashion AI enhancements - And closed with another salute to Walmart for piloting mammograms in a Delaware store There’s all that, plus bifocal issues, Taco Bell chalupas, and why Costco should never get rid of its $1.49 churros. Music by hooksounds.com

We have all heard about the operational benefits of robots in stores but not enough attention has been paid to the impact they could have on the human side of a retail operation. Everyone from customers to employees could be impacted by robots moving down an aisle. It is a question no retailer should take lightly, and so we are pleased to announce that Stop & Shop Chief Marketing Officer Karen Mitchell will join Chris Walton and Anne Mezzenga for the latest installment of Omni Talk’s Live Ask An Expert Series on LinkedIn to share the successful and leading approach Stop & Shop has taken to make “Marty the Robot” an irreplaceable part of its store operations. Chris and Anne will go deep with Karen on: – Stop & Shop’s history and background with robotics in-store – How personalizing the robot with the name, “Marty,” came to be – What Marty the Robot does and does not do in-store – And, perhaps most importantly, how Stop & Shop came to understand that Marty’s success was dependent on its human touch *Sponsored Content*

We discuss effective retail inventory planning and allocation strategies with Greg Arthur, VP of Retail Strategy at Onebeat. Greg shares how leveraging AI for inventory optimization helps retailers maximize sell-through rates and profitability. Key topics covered include: - Self-adjusting, short-term algorithms for granular inventory level predictions - Allocating the right inventory across stores and channels - Reducing markdowns and carryover stock with data-driven replenishment - Achieving higher sales velocities and sell-through rates - Streamlining onboarding with quick proof of value simulations - Success stories of boosted sales and margins with less total inventory This podcast highlights smart approaches to retail inventory planning using AI and machine learning for better results. *Sponsored Content*

In this episode of the Omni Talk Retail Technology Spotlight Series, Chris and Anne discuss an innovative approach to improving last-mile delivery with Buncha CEO Bharat Pulgam. They explore how Buncha leverages scheduled time windows, refrigerated vehicles, and W-2 drivers to drive value, quality of service, and sustainability in last mile grocery delivery. CEO Bharat Pulgam outlines Buncha's milkman-style model, order aggregation technology, and white-label partnerships with retailers seeking reliability, affordability and delighted customers. Tune in to learn how thoughtful consolidation and scheduling could unlock a win-win for both consumers and retailers. *Sponsored Content*

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: If Target Will Soon Have Some Explaining To Do Around Theft For the full episode head here: https://youtu.be/gvA1lq3ngrA

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: Google Releasing New Shopping Features For Holiday Procrastinators For the full episode head here: https://youtu.be/gvA1lq3ngrA

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: If Macy's Shareholders Should Take The Money And Run For the full episode head here: https://youtu.be/gvA1lq3ngrA

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: Amazon Prime Testing $9.99 Per Month Grocery Delivery For the full episode head here: https://youtu.be/gvA1lq3ngrA

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: Walmart Expanding BNPL With Affirm At Self Checkout For the full episode head here: https://youtu.be/gvA1lq3ngrA

In this week’s Omni Talk Fast Five retail news roundup, sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle, Chris and Anne discussed: - Walmart’s bold and beautiful move to put BNPL via Affirm at self-checkout - Amazon’s confounding decision to test an additional $9.99 per month fee on top of Amazon Prime for grocery delivery - Why Macy’s shareholders should take a hard look at their buyout offer on the table - Google’s second brilliant move over the last two months in search commerce - And closed with a look at why CNBC may have gotten it right on the money when it questioned Target’s claims about theft There’s all that, plus tastes we would rather eat than drink, DNA data storage, and an allusion to Vera Farmiga in The Departed saying why “honesty is not always synonymous with truth.” Music by hooksounds.com

Undoubtedly, 2023 was a year of retail challenges – inflation, shrink, sustainability, and, let’s also not forget, the always increasing demands of the everyday consumer. But, at the same time, 2023 was also a year of extraordinary technological breakthroughs, with AI, and particularly GenAI, showing us new ways to run our operations and inspire our end customers. So we are pleased to highlight the juxtaposition of these two ideas with Philippe Bottine, CEO North America, SES-imagotag. Philippe joined Chris Walton and Anne Mezzenga for the latest installment of Omni Talk’s Live Ask An Expert Series on LinkedIn to discuss how this confluence will shape the evolution of physical retail stores in 2024. Chris and Anne go deep with Philippe on: – Which macroeconomic factors he predicts will most impact retail in the coming year – How he thinks AI will impact store operations – How he predicts the role of the store associate will continue to change and evolve – How he believes technology will further shape consumer expectations – And, perhaps most importantly, why, amid everything, Philippe sees physical stores becoming the focal points for a more sustainable economy *Sponsored Content*

Get an inside look at the Manifest 2024 supply chain conference happening in February in Las Vegas. Tanzil Uddin, SVP of Production at Manifest, joins us to highlight keynote speakers, programming tracks, exhibits, and networking opportunities at this must-attend event for end-to-end supply chain professionals. With over 300 exhibitors, 40+ supply chain CEOs and CSCOs presenting across 3 days, and 5000 attendees from 50 countries, Manifest 2024 is shaping up to be a premier gathering for those in logistics, procurement, manufacturing, transportation, warehousing, and more. Don't miss special kickoff summits, innovation showcases, a dynamic expo hall featuring the latest technologies, plenty of networking, and more reasons why Manifest Vegas has doubled in size since last year. Register today at https://www.manifestvegas.com/OmniTalk *Sponsored Content*

The latest edition of Omni Talk’s Retail Fast Five was our annual Retail Awards Show sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle where Chris Walton, Anne Mezzenga and guest hosts from the Alvarez & Marsal Consumer and Retail Group David Ritter and David Brown gave the award for: 2024 Top Retail Headline Predictions For the full episode head here: https://youtu.be/PVSuISOz41k

The latest edition of Omni Talk’s Retail Fast Five was our annual Retail Awards Show sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle where Chris Walton, Anne Mezzenga and guest hosts from the Alvarez & Marsal Consumer and Retail Group David Ritter and David Brown gave the award for: 2023 Retail Concept You Wish You Had In Your Neighborhood But Don't For the full episode head here: https://youtu.be/PVSuISOz41k

The latest edition of Omni Talk’s Retail Fast Five was our annual Retail Awards Show sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle where Chris Walton, Anne Mezzenga and guest hosts from the Alvarez & Marsal Consumer and Retail Group David Ritter and David Brown gave the award for: 2023's Retail Headline That Made You LOL For the full episode head here: https://youtu.be/PVSuISOz41k

The latest edition of Omni Talk’s Retail Fast Five was our annual Retail Awards Show sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle where Chris Walton, Anne Mezzenga and guest hosts from the Alvarez & Marsal Consumer and Retail Group David Ritter and David Brown gave the award for: 2023's Best New Retail Partnership For the full episode head here: https://youtu.be/PVSuISOz41k

The latest edition of Omni Talk’s Retail Fast Five was our annual Retail Awards Show sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle where Chris Walton, Anne Mezzenga and guest hosts from the Alvarez & Marsal Consumer and Retail Group David Ritter and David Brown gave the award for: Best Strategy Move From A Struggling Retailer For the full episode head here: https://youtu.be/PVSuISOz41k

The latest edition of Omni Talk’s Retail Fast Five was our annual Retail Awards Show sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle where Chris Walton, Anne Mezzenga and guest hosts from the Alvarez & Marsal Consumer and Retail Group David Ritter and David Brown gave the award for: Retail Headline You'd Most Like Turned Into A Movie For the full episode head here: https://youtu.be/PVSuISOz41k

The latest edition of Omni Talk’s Retail Fast Five was our annual Retail Awards Show sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle where Chris Walton, Anne Mezzenga and guest hosts from the Alvarez & Marsal Consumer and Retail Group David Ritter and David Brown gave the award for: 2023's Most Overhyped Retail Technology For the full episode head here: https://youtu.be/PVSuISOz41k

The latest edition of Omni Talk’s Retail Fast Five was our annual Retail Awards Show sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle where Chris Walton, Anne Mezzenga and guest hosts from the Alvarez & Marsal Consumer and Retail Group David Ritter and David Brown gave the award for: Retail Person Of The Year For the full episode head here: https://youtu.be/PVSuISOz41k

The latest edition of Omni Talk’s Retail Fast Five was our annual Retail Awards Show sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle where Chris Walton, Anne Mezzenga and guest hosts from the Alvarez & Marsal Consumer and Retail Group David Ritter and David Brown gave the award for: Retail Technology Of The Year For the full episode head here: https://youtu.be/PVSuISOz41k

The latest edition of Omni Talk’s Retail Fast Five was our annual Retail Awards Show sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle where Chris Walton, Anne Mezzenga and guest hosts from the Alvarez & Marsal Consumer and Retail Group David Ritter and David Brown gave the award for: Retail Headline Of The Year For the full episode head here: https://youtu.be/PVSuISOz41k

The latest edition of Omni Talk’s Retail Fast Five was our annual Retail Awards Show sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle where Chris Walton, Anne Mezzenga and guest hosts from the Alvarez & Marsal Consumer and Retail Group David Ritter and David Brown gave the award for: 2023's Retailer Of The Year For the full episode head here: https://youtu.be/PVSuISOz41k

Automation, empowerment, and illumination – those are the three words we would use to describe GenAI’s impact on retail customer service in 2024 and beyond. So Omni Talk is pleased to announce that Michael Connor, the Global Head of Consumer Goods for Amazon Web Services, and Shannon Flanagan, the VP of Global Industry Strategy for Retail & Consumer Goods at Talkdesk, joined Chris Walton and Anne Mezzenga for the latest installment of their Omni Talk Ask An Expert Series to provide their expert opinions on how retailers and brands should approach the application of GenAI to customer service. Collectively the four of them went deep on: - Talkdesk’s latest research findings on customer service and Generative AI - Whom GenAI will impact the most – the retailer, the customer, or the service agent? - Where we can expect GenAI to find its most immediate applications within retail and brand customer service operations - And, perhaps most importantly, what, if any, roadblocks retailers face in adopting GenAI and how they can overcome them *Sponsored Content*

In this week’s Omni Talk Fast Five retail news roundup, sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle, David Ritter and David Brown, from the A&M Consumer and Retail Group, stopped by to help Chris and Anne hand out this year’s retail awards. All told, they gave out awards across 10 categories and also made some predictions for 2024, including: - Retailer of the Year - Headline of the Year - Retail Technology of the Year - Retail Person of the Year - Most Overhyped Retail Technology of the Year - Retail Headline You Would Most Like to See Turned Into a Movie - Best Strategic Move from a Struggling Retailer - Best New Partnership of the Year - Most Laughable Headline of the Year - Retail Concept You Most Wish You Had In Your Neighborhood So give this week’s podcast a listen, tell us what we got right and what we got wrong, and be sure to share your thoughts on social media, too! Music by hooksounds.com

TGW’s Vice President of Business Development, James Osborn, joined Chris and Anne to continue the ongoing education around the topic of microfulfillment. In this podcast, Chris and Anne go deep with James on: - A good working definition of microfulfillment (i.e. between 500 and 1,000 orders per day) - The key differences between microfulfillment and grocery operations in the U.S. vs. Europe (e.g. European stores are much smaller, which increases picking efficiency) - Considerations for colocation vs. dark stores - How to use backroom automation for multiple purposes - And, most importantly, how to avoid the common mistakes that make mircrofulfillment projects fail and, even worse, disappoint your customers *Sponsored Content*

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: Walmart Canada's Store Of The Future For the full episode head here:https://youtu.be/pzzbTRnYCy8

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: Shoppable Programming: Fad Or Here To Stay? For the full episode head here:https://youtu.be/pzzbTRnYCy8

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: Best Buy Becoming First Electronics Retailer On DoorDash For the full episode head here:https://youtu.be/pzzbTRnYCy8

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: Uber Launching Store Pickup For the full episode head here:https://youtu.be/pzzbTRnYCy8

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: For the full episode head here:https://youtu.be/pzzbTRnYCy8

In this episode of "5 Insightful Minutes," we dive deep into the world of generative AI, with a focus on Microsoft's General Manager for Modern Work in Retail and Consumer Goods, Jeff Strasser. Join us for an enlightening discussion as we explore how GenAI is transforming the retail landscape and helping retailers tackle today's challenges and shape the future. Discover how top retailers are leveraging GenAI to address supply chain disruptions, labor availability issues, changing customer expectations, and more. Learn about the significant impact GenAI has on improving productivity, data privacy, and security. Explore real-world examples from companies like Mars, Domino's, and Starbucks, and gain insights into how they are using generative AI to streamline operations, enhance customer experiences, and contribute to sustainability goals. If you're curious about the role of AI in the store of the future and want to stay ahead in the retail industry, this video is a must-watch. Join us as we unlock the potential of GenAI and its profound implications for the future of retail. *Sponsored Content*

In this week’s Omni Talk Fast Five retail news roundup, sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle, Chris and Anne: - Discussed what really could be impacting shrink in light of NRF’s softening on its previously stated impact from Organized Retail Crime - Disagreed about whether the world really needs Uber Store Pickup - Lauded DoorDash for once again fortifying the strength of DashPass with its new Best Buy relationship - Showed tempered enthusiasm for Walmart’s store of the future plans from their Canadian brethren up North - And closed with a look at why in the world anyone needs shoppable “TV” programming from Walmart called “Add to Heart” There’s all that, plus gingerbread cannibalism, how long we could survive living in a grocery store, and Microsoft’s Jeff Strasser also stops by for 5 Insightful Minutes on Generative AI. Music by hooksounds.com

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: Victoria's Secret Store Of The Future 2.0 For the full episode head here: https://youtu.be/y-ZMxhPwJ7g

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: Allbirds Starts Selling On Amazon For the full episode head here: https://youtu.be/y-ZMxhPwJ7g

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: If Nuuly Has Cracked The Code On Rental And Resale? For the full episode head here: https://youtu.be/y-ZMxhPwJ7g

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: Foxtrot and Dom's Kitchen - A Match Made In Heaven? For the full episode head here: https://youtu.be/y-ZMxhPwJ7g

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: Trigo Taking Checkout Free To Telecom For the full episode head here: https://youtu.be/y-ZMxhPwJ7g

Amazon VP Dilip Kumar joins Chris and Anne on the Omni Talk Retail Fast Five Podcast to share 5 Insightful Minutes on the future of Amazon's Just Walk Out technology and Amazon One Palm Payments. Music by hooksounds.com

In this week’s Omni Talk Fast Five retail news roundup, sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle, Chris and Anne discussed: - Discussed why Etisalat’s new telecom store with Trigo is such an important mark in the evolution of retail - Got excited for the merger between Foxtrot and Dom’s - Threw shade at Allbirds for its apparent attitude and timing in selling on Amazon - Explored what Nuuly is getting right in the rental and resale market - And closed with a look at why Victoria’s Secret is making “stores of the future” sexy again There’s all that, plus Cyber Monday’s origins, what Anne and I would do with eight more teeth, and Amazon VP Dilip Kumar also stopped by to give us 5 Insightful Minutes on the future of Amazon Just Walk Out and Amazon One Palm Pay. Music by hooksounds.com

The hype behind AI is real, and those that dawdle are already at risk of being behind. Way behind. So Omni Talk is pleased to announce that Romeo Bolibol, the Managing Partner & Head of Sales for Strategic Retail & Consumer Goods at Microsoft, and Crys Kelch, the Enterprise Solutions Sales Leader for the Americas at GitHub, joined Chris Walton and Anne Mezzenga for the latest installment of their Omni Talk Ask An Expert Series to explain why timing is of the essence when it comes to AI. Chris and Anne went deep with Romeo and Crys on: - Why the hype around AI might not be big enough - The common fears over AI that retail executives are sharing in the boardroom - The extent of the investment in AI needed across one’s full tech stack - Real-life examples of next-generation AI already in use at leading retailers - And, perhaps most importantly, how the right approach to AI will create efficiencies that stack on top of each other so that one plus one will equal three or even four or five in your organization *Sponsored Content*

Bynder’s Director of Global Field and Customer Marketing, Brian Kavanaugh, joined Chris and Anne for the second time in 2023 to give an even deeper look into Digital Asset Management. In this podcast, Chris and Anne go deep with Brian on: - The challenges retailers are faced with when it comes to Digital Asset Management (aka DAM) - Why these challenges become particularly acute during the key holiday selling season - The value gained, both in sales and productivity, from having a strong DAM setup in place - The many integration points that come into play with a DAM system, particularly a retailer’s PIM system - And, perhaps most importantly, why not taking Digital Asset Management seriously now, across every level of a retail organization, could come back to bite you in the future *Sponsored Content*

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: An On The Ground Report From The New Toys R' Us MOA Store For the full episode head here: https://youtu.be/lRse7drV6GY

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: A Ho Ho Hot Mess For Kohl's For the full episode head here: https://youtu.be/lRse7drV6GY

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: Walgreens Killing Warehouses To Ship More From Store For the full episode head here: https://youtu.be/lRse7drV6GY

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: If new GAP, Inc. Earnings Signal A GAP turnaround afoot? For the full episode head here: https://youtu.be/lRse7drV6GY

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: Amazon & Hyundai Auto Team Up For the full episode head here: https://youtu.be/lRse7drV6GY

In this week’s Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle, Anne and Chris: - Got really geeked up about Amazon selling Hyundai online - Pulled the caution flag out on all the Gap turnaround headlines - Lauded Walgreens for its decision to close an e-commerce fulfillment center in favor of shipping more from its stores - Feared we can already start to smell the smoldering dumpster fire at Kohl’s - And closed with an in-person review of the new Toys R Us flagship store at the Mall of America There’s all that, plus 5 Insightful Minutes on U.S. consumer sentiment with Chad Lusk, Stanley mugs, our favorite camels, and the always unanswerable question of, “Where does the sidewalk really end?” To sign up for eTail West head here: https://etailwest.wbresearch.com/srspricing/?utm_source=Media%20Partner%20OmniTalk&utm_medium=Media%20Partner&utm_campaign=10701.018%20eTail%20West%202024%20-%20OmniTalk%20Media%20Partner&utm_term=&utm_content=&disc=OMNITALK20&extTreatId=7591090

Anne and Chris put the A&M Consumer and Retail Group's Chad Lusk on the 5-minute hot seat as he shares with us the most recent findings from their survey on current consumer sentiment heading into the holidays. Chad outlines what actions retailers need to take to stay relevant, along with some great last minute holiday advice. For the full copy of the 2023 Fall Consumer Sentiment Survey From Alvarez & Marsal Consumer & Retail Group, click here: https://alvarezandmarsal-crg.com/wp-content/uploads/2023/10/AM-CRG_Fall-2023-Consumer-Sentiment-Survey_vF.pdf

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle Chris Walton, Anne Mezzenga and guest hosts from the Alvarez & Marsal Consumer and Retail Group Cassie Ryding and Chris Creyts discuss: Target, Walmart, & The Home Depot Earnings For the full episode head here: https://youtu.be/DvEijbd1bfk

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle Chris Walton, Anne Mezzenga and guest hosts from the Alvarez & Marsal Consumer and Retail Group Cassie Ryding and Chris Creyts discuss: Amazon & Meta Buddy-up For Facebook & Instagram In-App Shopping For the full episode head here: https://youtu.be/DvEijbd1bfk

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle Chris Walton, Anne Mezzenga and guest hosts from the Alvarez & Marsal Consumer and Retail Group Cassie Ryding and Chris Creyts discuss: Buy With Prime 24/7 Agent Assist For the full episode head here: https://youtu.be/DvEijbd1bfk

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle Chris Walton, Anne Mezzenga and guest hosts from the Alvarez & Marsal Consumer and Retail Group Cassie Ryding and Chris Creyts discuss: Poshmark's Second Hand Sunday Livestream For the full episode head here: https://youtu.be/DvEijbd1bfk

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle Chris Walton, Anne Mezzenga and guest hosts from the Alvarez & Marsal Consumer and Retail Group Cassie Ryding and Chris Creyts discuss: Chipotle Founder's New Robot Restaurant For the full episode head here: https://youtu.be/DvEijbd1bfk

In this week’s Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle, A&M’s Chris Creyts and Cassie Ryding stopped by to discuss: - What to make of this week’s earning reports - The new Amazon and Meta partnership - Amazon Buy with Prime Assist - Poshmark’s livestream Secondhand Sunday plans - And the Founder of Chipotle’s new restaurant concept that runs on robots There’s all that, plus Nepalese TikTok bans, Andre 3000, and an all too intellectual discussion about WTF McDonald’s Grimace actually is. Music by hooksounds.com

Amazon VP AWS Applications, Dilip Kumar, is back for his regular annual appearance to discuss how Amazon continues to think about the evolution of checkout and personal identification. In this podcast, Chris and Anne go deep with Dilip on: - The latest Amazon Just Walk Out innovations, including the two new recently opened Seattle Seahawks and Texas Rangers Fan Shops. - The evolution of Amazon One palm payment - And, finally, where Just Walk Out and Amazon One could be headed next! Dilip is a past OmniStar for a reason -- because whenever we have him on the program, you undoubtedly learn something new! Music by hooksounds.com

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: DoorDash Urging Customers To Tip Or Prepare To Wait For the full episode head here: https://youtu.be/8KTPdFct7bY

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: IKEA Cutting Its Friends & Family Five Percent Loyalty Perk For the full episode head here: https://youtu.be/8KTPdFct7bY

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: SHEIN's $90 Billion US IPO For the full episode head here: https://youtu.be/8KTPdFct7bY

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: Google Shopping Now Does Deals For the full episode head here: https://youtu.be/8KTPdFct7bY

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: Amazon Stores Are Going Out Of Style For the full episode head here: https://youtu.be/8KTPdFct7bY

With over 60 million users in the US and topping the app store charts for the most downloaded shopping apps, TEMU and SHEIN are positioned to take serious share from every retailer from dollar stores to Dolce & Gabbana. In Omni Talk Retail's latest Five Insightful Minutes, Tomorrow's Jordan Berke breaks down why Singles Day and cross-border players like TEMU and SHEIN should be on the radar of U.S. Retailers. Music by hooksounds.com

In this week’s Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle, Chris and Anne discussed: - Amazon calling it quits on its Amazon Style fashion store concept - Google’s launch of discount search - Shein’s $90 billion IPO valuation - IKEA pulling back its 5% loyalty discount - And DoorDash piloting a new warning to customers about bad service should they forgo tipping There’s all that, plus Tomorrow's Jordan Berke gives us 5 Insightful Minutes on Singles Day, the right starting price point for human artifacts, Silent Doritos, and what we think Jeff Bezos most likely would buy himself as a housewarming gift. Music by hooksounds.com

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: Tommy Bahama Moving From Restaurants Into Resorts For the full episode head here: https://youtu.be/beDTcCOLbT8

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: Instagram And Facebook Trialing An Ad-Free Subscription For the full episode head here: https://youtu.be/beDTcCOLbT8

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: Schnucks Launching Real-Time Local Produce Alerts For the full episode head here: https://youtu.be/beDTcCOLbT8

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: H&M's AI Design Tool For the full episode head here: https://youtu.be/beDTcCOLbT8

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: Pharmageddon At Walgreens, CVS, & RITE AID For the full episode head here: https://youtu.be/beDTcCOLbT8

In this week’s Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle, Chris and Anne discussed: - The pharmacy walkouts at CVS and Walgreens - H&M enabling customers to design their own clothes with AI - Schnucks taking local produce mobile merchandising to an unparalleled level - The implications of Instagram and Facebook offering ad-free subscriptions in Europe - Tommy Bahama opening its own coastal theme resort in, ironically, Palm Springs, of all places There’s all that, plus magicians claiming they can make the moon disappear, crying fowl over pheasant hunting, and our favorite Chandler Bing memory. Music by hooksounds.com

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle Chris Walton, Anne Mezzenga and guest hosts from the Alvarez & Marsal Consumer and Retail Group Truett Horne and David Schneidman discuss: BuyBuy Baby's Store Rollout Success Plan For the full episode head here: https://youtu.be/c9fuebv4LAc

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle Chris Walton, Anne Mezzenga and guest hosts from the Alvarez & Marsal Consumer and Retail Group Truett Horne and David Schneidman discuss: Kroger's RMN Marketing Its Sustainability Efforts For the full episode head here: https://youtu.be/c9fuebv4LAc

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle Chris Walton, Anne Mezzenga and guest hosts from the Alvarez & Marsal Consumer and Retail Group Truett Horne and David Schneidman discuss: Homegoods Giving Its E-Commerce Site The Axe For the full episode head here: https://youtu.be/c9fuebv4LAc

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle Chris Walton, Anne Mezzenga and guest hosts from the Alvarez & Marsal Consumer and Retail Group Truett Horne and David Schneidman discuss: Amazon's AI Photo Tool Is A Seller's Best Friend For the full episode head here: https://youtu.be/c9fuebv4LAc

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle Chris Walton, Anne Mezzenga and guest hosts from the Alvarez & Marsal Consumer and Retail Group Truett Horne and David Schneidman discuss: Walmart's AI Pledge For the full episode head here: https://youtu.be/c9fuebv4LAc

In this week’s Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle, A&M’s David Schneidman and Truett Horne joined Chris and Anne to discuss: - Walmart’s new corporate AI guidelines - Amazon’s new AI for product imagery - HomeGoods calling it quits on e-commerce - Kroger’s sustainable media push - And the rebirth of BuyBuy Baby There’s all that, plus Mom’s favorite Tinder date, Bush Beans, and whether David is full on original recipe or extra crispy. P.S. Be sure to register for Manifest by Friday, October 27th! Just head here: https://partner.manife.st/OmniTalk Music by hooksounds.com

Traffic tells all. Nothing gives you a better sense of what is working versus what is not. So Placer.ai’s SVP of Marketing Ethan Chernofsky is back once again to look back on 2023 and to share with us the biggest lessons learned from retail traffic data as we head into the holidays. Chris and Anne go in depth with Ethan as he discusses the major trends he has identified in 2023, including: -Whether or not the pandemic has created new customer profiles and shopping patterns -Why great product still matters above all else -If convenience is coming at the expense of excitement -The potential and challenges facing the promise of Retail Media -And, of course, what segments of retail are winning and losing, from c-stores to grocery and dollar stores, and what it all says about the future *Sponsored Content*

Omni Talk Retail’s Chris Walton and Anne Mezzenga put George Trantas, Avalara's Senior Director Global Marketplaces, on the 5-minute hot seat to discuss the common mistakes retailers make when it comes to filing taxes on their e-commerce sales. To access the referenced report, Ecommerce and Tax compliance: 10 Common Mistakes and How to Avoid Them, head here: https://www.avalara.com/simplify/en/asset/ecommerce-and-tax-compliance-10-common-mistakes-and-how-to-avoid-them.html?campaignid=7015a000001y4A9AAI *Sponsored Content*

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: Amazon Achieving First Carbon Neutral Store For the full episode head here: https://youtu.be/-zDY5jgNhL4

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: Shipt Trying To Recruit More Drivers By Offering Benefits For the full episode head here: https://youtu.be/-zDY5jgNhL4

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: Netflix Making Moves To Capture Show Nostalgia With Stores & Restaurants For the full episode head here: https://youtu.be/-zDY5jgNhL4

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: Walmart's New AR Makeup Tool For the full episode head here: https://youtu.be/-zDY5jgNhL4

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: Hy-Vee Moving Forward With Microfulfillment From Takeoff For the full episode head here: https://youtu.be/-zDY5jgNhL4

In this week’s Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle, Chris and Anne discussed: - Hy-Vee breathing life into microfulfillment once again by way of its recently announced implementation with Takeoff - The aforementioned AR beauty experience within Walmart’s app - Netflix’s new store plans - Shipt’s support of a legal framework that allows gig workers to receive benefits while retaining their independent contractor status - And closed with a look at why Amazon Fresh being named the first-ever zero carbon grocery store says so much about the right way to think about smart store design There’s all that, plus our favorite ghosts, “Billionaire Bunker,” and Avalara's George Trantas stopped by to give us 5 Insightful Minutes on e-commerce tax compliance. You can read Avalara's recently published white paper on the 10 common mistakes people make with e-commerce tax compliance and how to avoid them by clicking here: https://www.avalara.com/simplify/en/asset/ecommerce-and-tax-compliance-10-common-mistakes-and-how-to-avoid-them.html?campaignid=7015a000001y4A9AAI Music by hooksounds.com

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: Ulta Wanting To Bring Associates More Joy For the full episode head here: https://youtu.be/O9TqxN7EO4M

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: If Bloomie's Is The Boom Macy's Needs For the full episode head here: https://youtu.be/O9TqxN7EO4M

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: Scheels Going Big In Arizona For the full episode head here: https://youtu.be/O9TqxN7EO4M

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: Walmart Warning Of Ozempic Impacts For the full episode head here: https://youtu.be/O9TqxN7EO4M

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: Stop & Shop Trialing Coupon Kiosks For the full episode head here: https://youtu.be/O9TqxN7EO4M

The size and scope of managing a retailer’s brand content has gotten out of control. There’s TikTok, there’s Instagram, there’s digital marketplaces, there’s retail media networks. The list could go on and on, but our brains hurt just from typing that last sentence. So Omni Talk is pleased to announce that Bynder’s Director of Global Field and Customer Marketing, Brian Kavanaugh, joined Chris Walton and Anne Mezzenga for the latest installment of their Omni Talk Ask An Expert Series to share his expertise on what retailers can and should do to get a handle on everything. Chris and Anne go deep with Brian on: - The confluence of factors that have made digital asset management so complex - The impact that the increasing complexity has on retailers - The benefits from a platform-based approach to digital asset management - The role AI will play both in generating and maintaining content going forward - And, perhaps most importantly, how the right approach to digital asset management can give retailers unparalleled insight into what creative decisions are actually driving sales *Sponsored Content*

In this week’s Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle, Chris and Anne: - Lauded Stop & Shop for its new coupon kiosk in-store to help those that are “digital hesitant” - Went down the very cool rabbit hole of exploring the Ozempic craze and what makes its potential impact on retail different from other trends that have come before it - Praised Scheels for answering the “why” – as in why come to a physical store – with its new 250,000 square foot store in Phoenix - Bought hook, line, and sinker into the idea that Bloomingdale’s could in fact be Macy’s “growth vehicle” - And closed with a look at why purpose matters for store employees through the lens of Ulta’s efforts to inspire joy within its team members There’s all that, plus Crocs cowboy boots, AI celebrities, and why Chris ain’t no hollaback guy. To register for Manifest, head here: www.manifestvegas.com/omnitalk Music by hooksounds.com

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: Walgreens and Cooler Screens Going Yo Court For the full episode head here: https://youtu.be/_Dd000s1510?si=wT8f1-MpLyveYrN6

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: Macy’s Going Off Mall With 30 Small Stores For the full episode head here: https://youtu.be/_Dd000s1510?si=wT8f1-MpLyveYrN6

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: Gelson’s Convenience Store Of The Future For the full episode head here: https://youtu.be/_Dd000s1510?si=wT8f1-MpLyveYrN6

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: Walmart Removing Self Checkout From ABQ Stores For the full episode head here: https://youtu.be/_Dd000s1510?si=wT8f1-MpLyveYrN6

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: Lululemon and Peloton Partnering Up For the full episode head here: https://youtu.be/_Dd000s1510?si=wT8f1-MpLyveYrN6

In this week’s Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle, Chris and Anne: - Discussed why the Peloton and Lululemon partnership feels like vanilla ice cream - Looked at the “shrinking” list of reasons behind Walmart removing self-checkout from three New Mexico stores - Highlighted Gelson’s new store concept as the potential convenience store of the future - Questioned everything there is to question about Macy’s small store strategy - And closed with a look at why Cooler Screens lawsuit against Walgreens could signal that the in-store retail media craze is way overhyped There’s all that, plus ravioli-shaped moons, frozen caveman lawyers, and Anne’s worst wedgie of all-time. To register for Manifest, head here: www.manifestvegas.com/omnitalk Music by hooksounds.com

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, SPS Commerce, and Sezzle Chris Walton, Anne Mezzenga and guest hosts from the Alvarez & Marsal Consumer and Retail Group Kelly Carey and John Clear discuss: Albertsons Launching Flash Fulfillment For the full episode head here: https://youtu.be/-Mna7ZB7ToE

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, SPS Commerce, and Sezzle Chris Walton, Anne Mezzenga and guest hosts from the Alvarez & Marsal Consumer and Retail Group Kelly Carey and John Clear discuss: Kroger's First Marketplace Coming For Target & Walmart For the full episode head here: https://youtu.be/-Mna7ZB7ToE

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, SPS Commerce, and Sezzle Chris Walton, Anne Mezzenga and guest hosts from the Alvarez & Marsal Consumer and Retail Group Kelly Carey and John Clear discuss: Best Buy Doing Drops For the full episode head here: https://youtu.be/-Mna7ZB7ToE

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, SPS Commerce, and Sezzle Chris Walton, Anne Mezzenga and guest hosts from the Alvarez & Marsal Consumer and Retail Group Kelly Carey and John Clear discuss: Nike Launching Refurb Shoe Site For the full episode head here: https://youtu.be/-Mna7ZB7ToE

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, SPS Commerce, and Sezzle Chris Walton, Anne Mezzenga and guest hosts from the Alvarez & Marsal Consumer and Retail Group Kelly Carey and John Clear discuss: Amazon's FTC Woes For the full episode head here: https://youtu.be/-Mna7ZB7ToE

In this week’s Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, SPS Commerce, and Sezzle, A&M’s John Clear and Kelly Carey made their maiden podcast voyage with Chris and Anne as they debated: - Whether the FTC has a legitimate case against Amazon - How scared Walmart and Target should be of Kroger’s new Marketplace store concept - The value of Nike getting into resale with the launch of refurbished.nike.com - If Best Buy Drops is merchandising genius or just a copycat gimmick - And closed with a look at whether Albertsons new Flash delivery program heralds a new era in retailing in which consumers will be asked to pay for the value added services they crave There’s all that, plus Irish college courses on influencing, Tom Cruise in Far And Away, and the one sitcom location we most wish was turned into a tourist location. To register for Manifest, head here: www.manifestvegas.com/omnitalk Music by hooksounds.com

The Omni Talk Retail crew takes the stage alongside Groceryshop’s very own, VP of Content, Rocquan Lucas, Groceryshop’s Director of Original Content, Ben Miller, and Groceryshop’s SVP of Content, Krystina Gustafson to recap the key takeaways from this year's conference. They cover every hot Groceryshop topic from AI to Retail Media Networks and everything in between. Whether you were at the show or watching the Omni Talk coverage from home, this podcast covers all the grocery goods you need to know. Music by hooksounds.com

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, SPS Commerce, and Sezzle Chris Walton and Anne Mezzenga discuss: TikTok Opening Shop In The US For the full episode head here: https://youtu.be/UpBuCCwtdl0

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, SPS Commerce, and Sezzle Chris Walton and Anne Mezzenga discuss: Couche-Tard Expanding Mashgin Self-Checkout For the full episode head here: https://youtu.be/UpBuCCwtdl0

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, SPS Commerce, and Sezzle Chris Walton and Anne Mezzenga discuss: IKEA Saying Customers Want The Maze Back For the full episode head here: https://youtu.be/UpBuCCwtdl0

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, SPS Commerce, and Sezzle Chris Walton and Anne Mezzenga discuss: Walmart Adding Late Night And Text Delivery For the full episode head here: https://youtu.be/UpBuCCwtdl0

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, SPS Commerce, and Sezzle Chris Walton and Anne Mezzenga discuss: Kroger Pumping The Breaks On Fulfillment Centers For the full episode head here: https://youtu.be/UpBuCCwtdl0

In this week’s Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, SPS Commerce, and Sezzle, Chris and Anne discuss: - Which innovation we like better – Walmart late night delivery or delivery from Walmart via text? - All the possible reasons why Kroger would pause its automated microfulfillment expansion plans - IKEA’s recent declaration that its customers miss the seventh circle of hell maze-like design of its stores - The operational efficiency gains Couche-Tard is seeing from Mashgin’s computer vision platform - And closed with a look at the launch of TikTok Shop and what it could mean for retailers and brands within the social commerce landscape There's all that, plus AI generated Coke, Kendra Scott jewelry, and whether a bean is also an orb. To register for Groceryshop, head here: www.groceryshop.com/omnitalk Music by hooksounds.com

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, SPS Commerce, and Sezzle Chris Walton and Anne Mezzenga discuss: Ulta Expanding Ship From Store For the full episode head here: https://youtu.be/EDZuVrAXq7Q

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, SPS Commerce, and Sezzle Chris Walton and Anne Mezzenga discuss: John Varvatos Taking The Design Helm At Under Armour For the full episode head here: https://youtu.be/EDZuVrAXq7Q

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, SPS Commerce, and Sezzle Chris Walton and Anne Mezzenga discuss: JCPenny Investing $1B In Its Turnaround For the full episode head here: https://youtu.be/EDZuVrAXq7Q

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, SPS Commerce, and Sezzle Chris Walton and Anne Mezzenga discuss: Shopify And Amazon Buddying Up For Buy With Prime For the full episode head here: https://youtu.be/EDZuVrAXq7Q

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, SPS Commerce, and Sezzle Chris Walton and Anne Mezzenga discuss: Giant Food Checking Receipts And Stopping Sales of Tide For the full episode head here: https://youtu.be/EDZuVrAXq7Q

In this week’s Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, SPS Commerce, and Sezzle, Chris and Anne: - Called Giant Foods' decision to implement receipt checks and to pull branded merchandise from its shelves a momentous moment in the history of retail. - Enjoyed riffing on the seemingly best frenemies that Shopify and Amazon have become in light of their new Buy With Prime partnership. - Hotly debated Under Armour's hiring of John Varvatos as its new Chief Design Officer (Anne loved it; Chris did not). - Both surprisingly supported JCP's $1 billion turnaround plan. - And closed with a salute and a watch out for Ulta over the recent tripling of its ship-from-store locations. There's all that, plus in-flight biohazards, sex ring code words, and whether Taylor Swift will gross a cool billion at the box office. To register for Groceryshop, head here: www.groceryshop.com/omnitalk Music by hooksounds.com

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, SPS Commerce, and Sezzle Chris Walton and Anne Mezzenga discuss: Sephora Bringing Checkout To Employee Devices For the full episode head here: https://youtu.be/J2pvzUzqY-o

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, SPS Commerce, and Sezzle Chris Walton and Anne Mezzenga discuss: Macy's And GAP Making A Sleepy Collab For the full episode head here: https://youtu.be/J2pvzUzqY-o

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, SPS Commerce, and Sezzle Chris Walton and Anne Mezzenga discuss: Grubhub & Amazon JWOT Heading For Campus Domination For the full episode head here: https://youtu.be/J2pvzUzqY-o

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, SPS Commerce, and Sezzle Chris Walton and Anne Mezzenga discuss: Forever 21 And SHEIN Partnering Up For the full episode head here: https://youtu.be/J2pvzUzqY-o

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, SPS Commerce, and Sezzle Chris Walton and Anne Mezzenga discuss: Starbucks Going Scanless For the full episode head here: https://youtu.be/J2pvzUzqY-o

In this week’s Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, SPS Commerce, and Sezzle, Chris and Anne had a wee delight discussing (and sometimes ranting about): - How much they would use Starbucks' new scanless pay feature at the drive thru - The long-term implications of the Shein and Forever 21 partnership - The brilliance of Amazon combining its Just Walk Out technology with campus delivery and Grubhub - Gap’s insanely ludicrous sleepwear collaboration with Macy’s - And closed with a look at Sephora's new mobile checkout pilot and whether other retailers should rush to emulate it There’s all that, plus Capri Sun, Billy bookcases, and why no one should ever raise their hands even if they are Sure. To register for Groceryshop, head here: www.groceryshop.com/omnitalk Music by hooksounds.com

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, SPS Commerce, and Sezzle Chris Walton, Anne Mezzenga and guest hosts from the Alvarez & Marsal Consumer and Retail Group Chad Lusk and Ben Lowden discuss: Amazon Cutting Private Brands For the full episode head here: https://youtu.be/hawXQR5_ADo

In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, SPS Commerce, and Sezzle Chris Walton, Anne Mezzenga and guest hosts from the Alvarez & Marsal Consumer and Retail Group Chad Lusk and Ben Lowden discuss: Trader Joe's Saying No Self Checkout EVER! For the full episode head here: https://youtu.be/hawXQR5_ADo

In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, SPS Commerce, and Sezzle Chris Walton, Anne Mezzenga and guest hosts from the Alvarez & Marsal Consumer and Retail Group Chad Lusk and Ben Lowden discuss: Etsy Starting Baby Registry For the full episode head here: https://youtu.be/hawXQR5_ADo

In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, SPS Commerce, and Sezzle Chris Walton, Anne Mezzenga and guest hosts from the Alvarez & Marsal Consumer and Retail Group Chad Lusk and Ben Lowden discuss: Aldi Acquiring Winn-Dixie And Harveys For the full episode head here: https://youtu.be/hawXQR5_ADo

In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, SPS Commerce, and Sezzle Chris Walton, Anne Mezzenga and guest hosts from the Alvarez & Marsal Consumer and Retail Group Chad Lusk and Ben Lowden discuss: Dick's Sporting Goods Shrinkage Problem For the full episode head here: https://youtu.be/hawXQR5_ADo

Dematic's Market Development Director, Kim Baudry, joins Chris and Anne for the second time in 2023 to discuss the major trends she is seeing as retailers try to bring their fulfillment closer to their end consumers. In this podcast, Chris and Anne go deep with Kim on: - Why more and more retailers are investing in "sortation centers" - Why investment in on-site microfulfillment may be slowing down, particularly in grocery - Why many retailers are starting with a software and manual approach to order fulfillment - Why retailers are looking harder at AMRs (aka autonomous mobile robots) for their automation needs over other automation options - And, finally, why all the complexity involved in getting closer to the consumer could make for some strange bedfellows across the OMS, WMS, and warehouse automation landscape True to form, Kim is again frank, blunt, and to the point — and, for that reason, she is always one of our favorite podcast guests. Music by hooksounds.com *Sponsored Content*

In this week’s Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, SPS Commerce, and Sezzle, A&M's Chad Lusk and Ben Lowden joined Anne and Chris to discuss: - Dick’s growing theft problem and what, if anything, the industry can do about it - Aldi’s major 400 store expansion plans - Etsy’s new baby registry - Trader Joe’s claims that it will never put self-checkout machines in its stores - And closed with a look at why Amazon would make such drastic cuts to its private label apparel assortment There’s all that, plus Publix pup bans, pizza crust proclivities, and what baby food we would most want to eat as adults. To register for Groceryshop, head here: www.groceryshop.com/omnitalk Music by hooksounds.com

In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, SPS Commerce, and Sezzle Chris Walton and Anne Mezzenga discuss: Amazon Launching JWOT For Apparel For the full episode head here: https://youtu.be/2Q3MmcGlR54

In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, SPS Commerce, and Sezzle Chris Walton and Anne Mezzenga discuss: Amazon Luring SMBs To Do Last-Mile Delivery With Amazon Hub For the full episode head here: https://youtu.be/2Q3MmcGlR54

In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, SPS Commerce, and Sezzle Chris Walton and Anne Mezzenga discuss: JD Sports Doing An AR Mirror Pilot For the full episode head here: https://youtu.be/2Q3MmcGlR54

Omni Talk Retail’s Chris Walton and Anne Mezzenga put the A&M Consumer and Retail Group’s Chad Lusk on the 5-minute hot seat as they discuss the latest technology trends shaping grocery in-store. To access the reference In-Store Technology: Customer-Facing Retail Tech Report — Grocery Edition head here: https://alvarezandmarsal-crg.com/insight/in-store-technology-customer-facing-retail-tech-report-grocery-edition/ Music by hooksounds.com *Sponsored Content*

In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, SPS Commerce, and Sezzle Chris Walton and Anne Mezzenga discuss: Wawa Testing A Shelfless Store For the full episode head here: https://youtu.be/2Q3MmcGlR54

In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, SPS Commerce, and Sezzle Chris Walton and Anne Mezzenga discuss: Nike Opening A Boutique Fitness Concept For the full episode head here: https://youtu.be/2Q3MmcGlR54

In this week’s Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, SPS Commerce, and Sezzle, Chris and Anne: - Politely disagreed on whether Nike should be getting into the boutique gym business - Tried to understand all the angles and reasons why Wawa would pilot a shelfless store in Philly - Threw tremendous shade at JD Sports for piloting in-store AR mirrors - Put themselves in the mind of a local florist (as they have always wanted to do) and asked, “Why in the world would we ever want to help deliver Amazon packages through Amazon Hub?” - And closed with unbridled enthusiasm over Amazon bringing its Just Walk Out technology into apparel this week A&M's Chad Lusk even stopped by to give us 5 Insightful Minutes on in-store grocery technology. To access the In-Store Technology: Customer-Facing Retail Tech Report — Grocery Edition head here: https://alvarezandmarsal-crg.com/insight/in-store-technology-customer-facing-retail-tech-report-grocery-edition/ There’s all that, plus why In-N-Out Burger is always better consumed on-premise, their favorite Lindas, and the forever named mall security robot, Ro-Blart. To register for Groceryshop, head here: www.groceryshop.com/omnitalk Music by hooksounds.com

In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, SPS Commerce, and Sezzle Chris Walton and Anne Mezzenga discuss: Gap Selecting Former Mattel Exec Richard Dickson As New CEO For the full episode head here: https://youtu.be/fzEsJJKP0yc

In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, SPS Commerce, and Sezzle Chris Walton and Anne Mezzenga discuss: Clevon Taking Multi-Parcel Autonomous Delivery To Texas For the full episode head here: https://youtu.be/fzEsJJKP0yc

In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, SPS Commerce, and Sezzle Chris Walton and Anne Mezzenga discuss: Poshmark Introducing Visual Search With Poshmark Lens For the full episode head here: https://youtu.be/fzEsJJKP0yc

In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, SPS Commerce, and Sezzle Chris Walton and Anne Mezzenga discuss: Big Amazon Grocery News Or Bust? For the full episode head here: https://youtu.be/fzEsJJKP0yc

In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, SPS Commerce, and Sezzle Chris Walton and Anne Mezzenga discuss: Bed Bath & Beyond's Rebirth With Overstock For the full episode head here: https://youtu.be/fzEsJJKP0yc

In this week’s Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, SPS Commerce, and Sezzle, Chris and Anne discuss: - Overstock going live with its Bed Bath & Beyond rebranding - The ridiculous hyperbole surrounding Amazon's "biggest grocery overhaul since Whole Foods" - Poshmark adding visual search to its mobile app - Clevon embarking on multi-parcel autonomous last-mile delivery in Texas - And closed with some skepticism surrounding Gap's new CEO hire There’s all that, plus rocks in our food, some all-time great CEO name alliteration, and the degree to which Cap'n Crunch cereal tastes like Band-Aids. To register for Groceryshop, head here: www.groceryshop.com/omnitalk To register for Manifest, head here: www.manifestvegas.com/OmniTalk Music by hooksounds.com

In our latest Spotlight Series Podcast, Anne and Chris learn all they can about generative AI from Amanda Saunders, the Senior Manager for Enterprise and Edge AI Product Marketing at NVIDIA. Together they discuss: – What makes generative AI "generative" – The size and the scope to which generative AI will impact retail – The three approaches retailers can take to harness generative AI's value – And, most importantly, real examples and case studies that highlight generative AI in actual practice Also, if you are interested in even more educational content surrounding AI, NVIDIA is the go-to source. Just click here to learn more: https://nvda.ws/3rvRuzf Music by hooksounds.com *Sponsored Content*

In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, SPS Commerce, and Sezzle Chris Walton, Anne Mezzenga and guest hosts from the Alvarez & Marsal Consumer and Retail Group Abhinav Chandra and Manola Soler discuss: Target Allowing All Employees To Wear Shorts For the full episode head here: https://youtu.be/r4lIf_4-3fk Music By HookSounds.com

In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, SPS Commerce, and Sezzle Chris Walton, Anne Mezzenga and guest hosts from the Alvarez & Marsal Consumer and Retail Group Abhinav Chandra and Manola Soler discuss: Signet Jewelers Trialing Jewelry Rental For the full episode head here: https://youtu.be/r4lIf_4-3fk Music By HookSounds.com

In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, SPS Commerce, and Sezzle Chris Walton, Anne Mezzenga and guest hosts from the Alvarez & Marsal Consumer and Retail Group Abhinav Chandra and Manola Soler discuss: NRF Predicting A Big Back-to-School For the full episode head here: https://youtu.be/r4lIf_4-3fk Music by hooksounds.com

In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, SPS Commerce, and Sezzle Chris Walton, Anne Mezzenga and guest hosts from the Alvarez & Marsal Consumer and Retail Group Abhinav Chandra and Manola Soler discuss: H&M Selling More Third-Party Products For the full episode head here: https://youtu.be/r4lIf_4-3fk Music By HookSounds.com

In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, SPS Commerce, and Sezzle Chris Walton, Anne Mezzenga and guest hosts from the Alvarez & Marsal Consumer and Retail Group Abhinav Chandra and Manola Soler discuss: Fast Five Shorts | Schnucks Throwing Instacart A Caper Cart Lifeline For the full episode head here: https://youtu.be/r4lIf_4-3fk Music by hooksounds.com

In this week’s Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, SPS Commerce, and Sezzle, A&M's Abhinav Chandra and Manola Soler joined Chris and Anne to debate: - The level of hyperbole in NRF’s predictions surrounding “unparalleled” Back-to-School sales - Why in the world Schnucks would throw Instacart a Caper Cart lifeline? - H&M’s move to sell more third-party products - Whether getting into fine jewelry resale is a smart move for Signet Jewelers - And closed with a lively discussion about whether Target will regret its decision to allow its store employees to wear shorts in long-run There’s all that, plus pinky rings, Agatha Christie scares, and Taco Tuesdays. Music by hooksounds.com

If you are in retail, cover retail, or even just like to wow your friends with your retail knowledge at cocktail parties, then you are going to want to listen to this! Placer.ai’s SVP of Marketing Ethan Chernofsky is back to give his mid-year report card assessment of which retailers are setting the pace and which ones are lagging behind. Music by hooksounds.com

In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, SPS Commerce, and Sezzle Chris Walton and Anne Mezzenga discuss: Dollar General Piloting A Checkout-Free Store For the full episode head here: https://youtu.be/x9gAOLEvv1s

In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, SPS Commerce, and Sezzle Chris Walton and Anne Mezzenga discuss: Ashley Furniture's New Marketing Tactics For the full episode head here: https://youtu.be/x9gAOLEvv1s

In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, SPS Commerce, and Sezzle Chris Walton and Anne Mezzenga discuss: YouTube Expanding In-Video Shopping For the full episode head here: https://youtu.be/x9gAOLEvv1s

In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, SPS Commerce, and Sezzle Chris Walton and Anne Mezzenga discuss: Google Kills Its Online Shopping Marketplace For the full episode head here: https://youtu.be/x9gAOLEvv1s

In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, SPS Commerce, and Sezzle Chris Walton and Anne Mezzenga discuss: Walmart Keeping Back-to-School Pricing Same As Last Year For the full episode head here: https://youtu.be/x9gAOLEvv1s

In this week’s Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, SPS Commerce, and Sezzle, Anne and Chris: - Tipped their caps to Walmart for marketing its Back-to-School pricing as the same as last year - Discussed whether Google made the right decision in killing its online shopping marketplace - Lauded YouTube (aka Google) for placing more of an emphasis on video commerce - Argued over whether Ashley using experiential marketing events to rebrand itself is the best place for Ashley to spend its money - And closed with high praise for Dollar General’s early desire to pilot and to understand just WTF the value of Just Walk Out-like tech might be in its stores There’s all that, plus a sweet vs. savory debate, “snackstituting” and making guacamole with robots. Music by hooksounds.com

Lucky Co-Founders Sneh Parmar and Nafis Azad discuss the new way DTC brands are "going direct" through social media with leading companies like Sephora and Walgreens. In this podcast, Chris and Anne go deep with Sneh and Nafis on: – The gap (and sometimes duplicative efforts) between brands and retailers in reaching customers on TikTok and Instagram – The new wholesale-like channel that is about to emerge to help brands and retailers collaboratively attack DTC social media commerce via technology – The value of shared first-party data transparency across brands and retailers within this new channel – And, most importantly, why the end consumer is ultimately the winner in the long-run because he or she can shop online with a new level of confidence So make like Daft Punk and Pharrell and get lucky by listening to this podcast right now. *Sponsored Content*

Hear Microsoft General Manager for the US Retail Business, David Leibowitz, and Nuance Director of Intelligent Engagement, Sebastian Reeve as they discuss with Chris Walton and Anne Mezzenga how Generative AI can have a significant impact on your retail business. From personalized product recommendations to enhanced visual merchandising, generative AI can help you reimagine your retail business by improving customer experience, optimizing operations, and driving growth. *Sponsored Content*

In this week’s Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, SPS Commerce, and Sezzle, Anne and Chris: - Discussed why the new INFORM legislation to curb organized retail theft is a necessary first step but nowhere near enough - Questioned the veracity of the report that Amazon is interested in acquiring Ocado - Highlighted why Amazon Go as a store concept had a flawed experimentation plan from the get-go - Predicted what the ramifications of DoorDash going to guaranteed hourly pay would be on retail store operators - And closed with a look at why Dollar Tree’s decision to expand its assortment and pricing tiers is a gosh darn no brainer There’s all that, plus Jack in the Box tacos, first dates, and the favorite fictional homes from their youth that Chris and Anne would most like to see on Airbnb.

“Digitizing the physical store” is one of those buzzword phrases pundits like to say but knowing how to do it is a different matter entirely. So Omni Talk is pleased to announce we assembled a top notch panel of real experts who are actually going about such work and can walk the walk. Anika Vooes, Chief Acceleration Manager, at Rewe Digital, Nitu Kaushal, Managing Director, Cloud First Intelligent Edge Business, Europe Region at Accenture, Andre Bechtold, SVP & Head of Solution & Innovation Experience at SAP, and Guy Yair, Chief Revenue Officer at Trigo, all joined Chris Walton and Anne Mezzenga for the latest installment of Omni Talk’s Live Ask An Expert Series on LinkedIn. Chris and Anne go deep with this group of experts on: – What computer vision AI is and why it is a centerpiece of retailing’s future – How and why Rewe embraced computer vision AI with an innovation mindset, along with all the operational dividends it has seen thus far – The dos and don’ts of implementing computer vision in physical stores – And, finally, what we can expect next from digitized stores in the very near future This podcast features some of the foremost experts in the world on deploying AI within physical stores and, for that reason alone, it is not to be missed! *Sponsored Content*