Walmart EVP Cedric Clark on Tech, Culture & the Future of Retail | Shoptalk 2025 Interview
Podcast: Omni Talk RetailPublished On: Thu Mar 27 2025
Description: In this Shoptalk 2025 special, recorded live from the Shoptalk TV studio, Omni Talk sits down with Cedric Clark, EVP of Stores at Walmart, to unpack the company’s people-led, tech-powered evolution. Cedric dives into Walmart’s commitment to associate experience, innovation in store technology, and why staying connected to the frontline is key to long-term retail success. 🎯 Key Moments: (00:54) Cedric on Shoptalk and innovation trends (1:45) His Walmart journey: From fishing licenses to EVP (3:09) Why store-level experience matters in leadership (4:12) People-led, tech-powered: Walmart’s core philosophy (5:47) Game-changing tech: My Walmart app and digital shelf labels (7:53) AI for smarter scheduling and task nudges (13:12) Store experience evolution: Then vs. now (16:06) How Walmart develops its associates (18:20) Winning over new customers and boosting loyalty (20:39) Walmart’s "secret sauce" for success (23:09) Keeping the customer at the center of every decision (25:37) Teasers for what’s ahead in 2025
The note was deleted
The note was saved
Your message was sent