How to talk to customer service – and actually get what you want
Podcast:Life Kit Published On: Thu Mar 17 2022 Description: Asking to speak to the manager isn't going to get the results you want. In this episode, negotiation consultant Craig dos Santos gives tips on how to make a customer service representative your collaborator instead of your enemy.Learn more about sponsor message choices: podcastchoices.com/adchoicesNPR Privacy Policy