The Thrift Savings Plan record-keeping system still has functional problems
Podcast:Federal Drive with Tom Temin Published On: Wed Aug 07 2024 Description: When the Federal Retirement Thrift Investment Board rolled out a new system for managing the T-S-P back in 2022...it didn't go well. Account holders encountered a web site that barely functioned and long wait times for help. Now the Government Accountability Office has released findings on what went wrong even as most … but not all … of the problems are fixed. The director of information technology and cybersecurity at the G-A-O, Jennifer Franks, joins me in studio. Learn more about your ad choices. Visit podcastchoices.com/adchoices