How Important is Customer Service in the Automotive Industry? With Dan Licharson
How Important is Customer Service in the Automotive Industry? With Dan Licharson  
Podcast: The Jaded Mechanic Podcast
Published On: Tue Mar 26 2024
Description: Thanks to our sponsor Promotive! Find your dream job today: gopromotive.com/jeff In this episode, Jeff Compton sits down with Dan Licharson to talk through the complexities of customer service in the automotive industry. Dan shares a personal ordeal at a dealership that mishandled his truck's service and failed to provide the support he expected. Throughout the episode, they critique the inconsistencies in warranty work and customer care, emphasizing the importance of quality service and transparency.  Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232