Franziska Jovin, Chief Experience Officer and Senior Vice President of Patient Access at Cooper University Healthcare
Franziska Jovin, Chief Experience Officer and Senior Vice President of Patient Access at Cooper University Healthcare  
Podcast: Becker’s Healthcare Podcast
Published On: Fri Mar 07 2025
Description: In this episode, we sit down with Franziska Jovin, Chief Experience Officer and Senior Vice President of Patient Access at Cooper University Healthcare. Here, she discusses advancements in patient experience and how her background in inpatient care has shaped her approach to ambulatory operations. Jovin also shares insights on creating seamless, patient-centered healthcare experiences.