CX At scale & Speed Of Customer Expectations -- Courtney Trudeau // Merkle
CX At scale & Speed Of Customer Expectations -- Courtney Trudeau // Merkle  
Podcast: MarTech Podcast ™ // Marketing + Technology = Business Growth
Published On: Mon Dec 04 2023
Description: Courtney Trudeau, SVP of Tech Strategy at Merkle, provides an in-depth guide on meeting and exceeding customer expectations. Customer expectations have shifted towards more personalization and an overall exceptional experience during the buying journey. As technology advances and consumers gain more insight into organizations, brands need to adapt quickly to keep up with rapidly evolving customer demands. Today, Courtney discusses CX at the speed and scale of customer expectations. Show NotesConnect With: Courtney Trudeau: Website // LinkedInThe MarTech Podcast: Email // LinkedIn // TwitterBenjamin Shapiro: Website // LinkedIn //  TwitterSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.